Home > Troubleshooting > DuplicateValue
Export to PDFIssue:
Some records encountered exceptions in the restore with the following error code:
Details:
There are two possible reasons:
The current configuration in the Salesforce environment may include active duplication rules designed to prevent the entry of duplicate data.
The object may have unique fields that do not allow different records to have the same value.
Solution:
For the first reason, refer to the following scenarios:
If the prevention of duplicate records aligns with your data management objectives, this message serves merely as a confirmation of the active rules. In this case, no further action is required, and any error messages regarding duplicates can be disregarded.
If the enforcement of duplicate prevention rules does not fit your use case, you can manually deactivate these rules within your Salesforce environment.
For the second reason, you can uncheck the Do not allow duplicate values option for this field in the Salesforce environment.
