#Data Export

AvePoint Cloud Backup for Salesforce® allows administrators to export backup data or audit logs within a defined date range or based on a schedule. For data export, records are categorized and stored in separate files based on their respective objects.

#Scheduled data export

Administrators can complete the following steps to configure a policy for scheduled data export:

1. Navigate to Data management > Data export.

2. Select Scheduled data export. All organizations that you manage are displayed.

3. Turn on the toggle next to the organization you want to enable the scheduled data export for and the Configure scheduled data export policy panel appears.

   For an organization with a scheduled data export policy, you can click the edit icon in the Action column to edit the policy, or turn off the toggle next to organization to disable the scheduled data export.

4. Select objects you want to export by selecting the corresponding checkboxes from the Export objects drop-down list.

5. For Record scope, select whether to export all records that have been backed up in the current backup cycle, or only the records that were backed up since the last export job.

6. Enter the maximum number of items in each exported CSV file in the Maximum item number per CSV file field.

7. In the Export frequency section, configure the following settings:

   • Start time – Select the start time of the schedule, and the first export job will be automatically performed at that start time.

     Note that if a user logs into the AvePoint Cloud Backup for Salesforce® service from a time zone that is not where the export schedule is configured, the start time of the export job will be converted to the local time of that time zone where the user logged in.

   • Interval – Configure the interval for the scheduled export jobs.

In the Export to section, select the storage type you want to use and configure the settings. The Microsoft Azure Storage, SFTP, Amazon S3, Amazon S3-Compatible Storage, IBM Cloud Object Storage, and IBM Storage Protect - S3 types are supported. For detailed settings for different storage types, refer to Configure a Custom Storage Location and Database.

8. Click Save to save the configurations, or click Cancel to close the panel without saving these configurations.

#One-time data export

Administrators can complete the following steps to export specific backup data within a defined date range:

1. Navigate to Data management > Data export.

2. Select One-time data export.

3. Select an organization from which you want to export data.

4. Select objects you want to export by selecting the corresponding checkboxes from the Export objects drop-down list.

5. Select the date range for the data you want to export.

6. Select the file format for the export. Note that the MySQL file format only supports exporting records, and any files will keep their original formats.

7. If you select the following object types: Attachment, Document, Static Resource, Mail Merge Template, Event Log File and Content Version, you can select to export Records only or export Records and files of the objects. There is a monthly limit (100 GB) on the capacity of files that can be exported.

8. Click Export. The export job may take a long time depending on the number of records or selected time range, and it may slow down other running jobs. And the exported data is only available for 7 days.

#Scheduled audit log export

For organizations that have enabled audit log backup, administrators can complete the following steps to configure a policy for scheduled audit log export:

1. Navigate to Data management > Data export.

2. Select Scheduled audit log export. All organizations that have enabled audit log backup are displayed.

3. Turn on the toggle next to the organization you desired to enable the scheduled audit log export and the Configure scheduled audit log export policy panel appears.

   For an organization with the scheduled audit log export policy, you can click the edit icon in the Action column to edit the policy, or turn off the toggle next to organization to disable the scheduled audit log export.

4. Select the types of audit logs you want to export by selecting the corresponding checkboxes from the Audit log types drop-down list.

5. For Audit log scope, select whether to export all audit logs that have been backed up in current backup cycle, or only the audit logs that have been backed up in the current backup cycle.

6. Enter the maximum number of items in each exported CSV file in the Maximum item number per CSV file field.

7. In the Export frequency section, configure the following settings:

   • Start time – Select the start time of the schedule, and the first export job will be automatically performed at that start time.

     Note that if a user logs into the AvePoint Cloud Backup for Salesforce® service from a time zone that is not the one where the export schedule is configured, the start time of the export job will be converted to the local time of that time zone where the user logged in.

   • Interval – Configure the interval for the scheduled export jobs.

In the Export to section, select the storage type you want to use and configure the settings. The Microsoft Azure Storage, SFTP, Amazon S3, Amazon S3-Compatible Storage, IBM Cloud Object Storage, and IBM Storage Protect - S3 types are supported. For the detailed settings of different storage types, refer to Configure a Custom Storage Location and Database.

8. Click Save to save the configurations, or click Cancel to close the panel without saving these configurations.

#One-time audit log export

Administrators can complete the following steps to export specific audit logs generated within a defined date range:

1. Navigate to Data management > Data export.

2. Select One-time audit log export.

3. Select an organization from which you want to export data.

4. Select the types of audit logs you want to export by selecting the corresponding checkboxes from the Audit log types drop-down list.

5. Select the date range for the data you want to export.

6. Click Export. There is a monthly limit (100 GB) on the capacity of audit logs that can be exported. And the exported data is only available for 7 days.