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    Monitor Alerts

    AvePoint Cloud Backup for Salesforce® can send email alerts for monitoring data and metadata changes between backups. Administrators can configure the alert rules for an organization. When the alert of the organization is enabled and any of the rules are met, email alerts will be sent to the configured users and the user who registered the organization in AvePoint Online Services.

    Note that before you configure the alert rules, make sure at least one backup job has been completed for the organization to load the backup objects.

    Complete the following steps to configure the alert rules:

    1. Navigate to Activity > Monitor alerts.

    2. Click Data alert or Metadata alert to monitor data or metadata changes. The Data alert page appears and all organizations that you manage are displayed.

    3. Turn on the toggle next to the organization you want to enable the alerts. The Configure the alert rules panel appears.

    4. Click Add to add a rule.

    5. Configure the object, operation, condition, and number/percent of records for the rule. You can select multiple conditions for a single object or metadata type.

      For example: The rule is configured as Account; Add; >=; Percent 5. If at least five percent of the total records in the Account object are added during the backup job compared to the last backup, email alerts will be sent.

      To configure the record scope of an object, click Edit in the Record scope column, and follow the steps to add field-level conditions to filter the records:

      1. Click Add condition.

      2. Select a field of the object and then select an operator.

      3. Enter a value for the filter.

      4. Click the Add icon next to the condition and repeat the steps above to add more conditions.

        You can configure conditions using And or Or. With And, all conditions must be met; with Or, any one of the conditions can be met.

      5. Click Save to apply the conditions.

      Note that if the operation for the rule is Remove, the field-level filter cannot be applied to the object.

      If you want to delete a rule, click the delete button of the rule.

    6. In the Send email notifications to the following email addresses text box, enter the email addresses of users who will receive the email notifications.

    7. Click Save to save the configurations, or click Cancel to close the panel without saving these configurations.

    On the Data alert and Metadata alert page, you can turn on/off the toggle next to an organization to enable or disable the alerts.