#Configure General Settings

In Administration > General settings, the Tenant Owner and Services Administrators can refer to the following sections to configure settings.

#Culture Settings

Refer to the instructions below to select your preferred date format and email language.

1. Navigate to Administration > General settings > Culture settings.

2. The Culture settings pane appears on the right of the page. Refer to the information below to configure the date format and display language:

   • Select a date format – Select an option from the drop-down list. The selected date format will be displayed in the AvePoint Online Services environment and notification emails.

   • Select an email language – By default, the display language is set according to the country or region you’ve selected while signing up for AvePoint Online Services. You can select a language preference from English, Japanese, German, French, and Korean.

     The following table lists the default email language mappings.

Language	Country/Region
Japanese	Japan
French	Benin
French	Burundi
French	Central African Republic
French	Chad
French	Comoros
French	Democratic Republic of the Congo
French	Djibouti
French	Equatorial Guinea
French	France
French	French Guiana
French	French Polynesia
French	Gabon
French	Guernsey
French	Guinea
French	Haiti
French	Ivory Coast
French	Madagascar
French	Mali
French	Mauritania
French	Monaco
French	Niger
French	Republic of the Congo
French	Senegal
French	Togo
German	Austria
German	Germany
Korean	Korea

3. Click Save.

#Logo Customization

If you want to apply a custom logo, refer to the instructions below:

1. Navigate to Administration > General settings > Logo customization.

2. In the Logo customization pane, turn on the Customize logo toggle, and then click Upload to upload a custom logo.

   NOTE

   You can upload a logo in the file type of JPG, BMP, PNG, or SVG. The maximum limit of file size is 800 KB, and the recommended dimensions are 180 pixels (width) * 48 pixels (height).

3. Click Save.

#Terminology Mappings

If you want to configure mappings to map default terms to custom terms, refer to the instructions below:

1. Navigate to Administration > General settings > Terminology mappings.

2. In the Terminology mappings pane, click Edit, and then follow the instructions below to configure mappings:

   • To add a mapping, follow the steps below:

     1. Click Add mapping. The Add mapping sub pane appears.

     2. In the Add mapping sub pane, enter a default term in the Default textbox, enter a custom term in the Custom textbox, and then click Add to add a mapping.

        NOTE

        The mapping is case-sensitive. The value entered in the Default textbox must be the same as the default term in the service environment. Otherwise, the mapping will not take effect.

     3. If you want to add multiple mappings, repeat the above step i and step ii.

   • To edit or remove a mapping, click the more options button on the right of the mapping, and then click Edit or Remove from the drop-down menu.

     

3. Click Save.

#Email Settings

In Administration > General settings > Email settings, you can customize which email sender will be used to send AvePoint notification emails to a Microsoft 365 tenant.

To change the email sender settings, refer to the instructions below:

1. Navigate to Administration > General settings, and then click Email settings.

2. Email sender – Select one of the following options:

   • The default email address – For details on the default email addresses, refer to Email Sender Information of AvePoint Cloud Services.

   • Microsoft 365 account – If you select this option, you can add multiple Microsoft 365 accounts or shared mailboxes as email senders.

     Follow the steps below to add Microsoft 365 accounts:

     1. Click Add. The Add pane appears on the right of the page.

     2. Select an option from the Tenant drop-down list.

     3. In the Microsoft 365 account field, enter the username of a Microsoft 365 account or shared mailbox, and then select the desired option from the suggestion list. The specified Microsoft 365 account must have an Exchange license.

     4. Click Send a test email to send a test email to validate the specified email sender.

     5. Click Add at the bottom of the Add pane.

     6. If you want to add multiple accounts, repeat the steps above. To delete an account, click the Delete button.

     NOTE

     Considering that Microsoft limits the number of email messages sent from one account per day, you can add multiple accounts, and we will use any of them as the email sender in a random order.

3. Click Save to update the email settings.

#Email Sender Information of AvePoint Cloud Services

The table below lists the sender information of AvePoint cloud services. AvePoint recommends that your organizations add related email senders to the safe senders list to avoid blocking notification emails.

Service	Sender	Note
AvePoint Online Services	DoNotReply@mail.avepoint.com	You can customize the email sender. Refer to Configure General Settings > Email settings section for details.
AvePoint Online Services	AOS_Team@avepointonlineservices.com	You can customize the email sender. Refer to Configure General Settings > Email settings section for details.
Cense	NewAdmin_Team@avepointonlineservices.com
Cloud Backup for Dynamics 365	CloudBackup_Team@avepointonlineservices.com
Cloud Backup for Microsoft 365	CloudBackup_Team@avepointonlineservices.com
Cloud Backup for Google Workspace	Backup_GW@avepointonlineservices.com
Cloud Backup for IaaS + PaaS	AzureBackup_Team@avepointonlineservices.com
Cloud Backup for Salesforce	DBSF_Team@avepointonlineservices.com
Cloud Management	DAO_Team@avepointonlineservices.com
Cloud Archiving	DAO_Team@avepointonlineservices.com
Classic DocAve Backup	DAO_Team@avepointonlineservices.com
Opus	opus_team@avepointonlineservices.com	You can customize the email sender of AvePoint Opus. Refer to the AvePoint Opus User Guide for details.
Insights	Insights_Team@avepointonlineservices.com	You can customize the email sender. Refer to Configure General Settings > Email settings section for details.
Policies for Microsoft 365	Policies_Team@avepointonlineservices.com	You can customize the email sender. Refer to Configure General Settings > Email settings section for details.
Cloud Governance	noreply@avepointonlineservices.com	You can customize the email sender of Cloud Governance. Refer to the Cloud Governance Administrator Guide for details.
EnPower	noreply@avepointonlineservices.com	You can customize the email sender. Refer to Configure General Settings > Email settings section for details.
Fly	noreply@avepointonlineservices.com
Confide	noreply@avepointonlineservices.com

#Integration with Microsoft Azure Event Hubs

If you want to build an integration between a hub in Microsoft Azure Event Hubs and the audit records from specific cloud services in AvePoint, refer to the instructions below:

1. Navigate to Administration > General settings > Integration with Microsoft Azure Event Hubs.

2. In the Integration with Microsoft Azure Event Hubs pane appearing on the right, turn on the toggle, and configure the following fields:

   • Event hub name – Enter the name of an event hub.

   • Event hub connection string – Enter the connection string of the event hub.

   • Specific services – Select one or more services from the drop-down list. The available options are listed below:

     • AvePoint Online Services

     • Cloud Backup for Dynamics 365

     • Cloud Backup for Google Workspace

     • Cloud Backup for Microsoft 365

     • Cloud Backup for Salesforce®

     • Cloud Governance

     • Cloud Management services (includes Cloud Management, Cloud Archiving, and Classic DocAve Backup services)

     • Confide

     • EnPower

     • Insights

     • Policies for Microsoft 365

     • Opus

   • Data format – The default option is CEF (Common Event Format). You can change the data format to JSON if necessary.

3. Click Save.

For more information, you can refer to the Microsoft documents: Create an event hub and Get a connection string. Note that the connection string must have at least the Send permission.