#Configure Notification Settings

In Administration > Notification, the Tenant Owner and Service Administrators can configure notification settings by referring to the instructions in the sections below.

#Authentication Notification

To monitor your authentication statuses, you can enable the App authorization notification and Service account authentication notification.

• App authorization notification – With this notification configured, AvePoint Online Services will send an email notification if any app profile is in the Invalid status.

• Service account authentication notification – With this notification configured, AvePoint Online Services will send an email notification if any account being used in a service account profile fails on the connection.

  The failed connection occurs when the configured account is deleted from Microsoft 365, or when the account’s password is changed. An email notification will be sent every day if the connection continues to fail.

After you turn on the toggle to enable notifications, refer to the following information to select the email notification recipients:

• Send notifications to service administrators and customized administrators (Management permission required) – Select this checkbox if you want the email notifications to be sent to these administrators.

  NOTE

  The customized administrators must have been assigned the Management permission to receive the notifications.

• Select an email recipient profile – If you want to send email notifications to specific recipients, select this checkbox and select an email recipient profile from the drop-down list. If there is no email recipient profile, click Create to create one. For more instructions on configuring email recipient profiles, refer to Email Recipient Profile.

Click Save to save your configurations.

#Auto Discovery Notification

To monitor your auto discovery scan job, you can enable the following notifications:

• Email notification for job completion status – After you turn on the toggle to enable this notification, complete the following settings:

  1. Send an email if any auto discovery scan job completes with the following status – Select the checkbox of your desired status. If the Finished with exception status is selected, you can additionally select the Attach the job report to the email option if you want to attach job reports to notification emails.

     NOTE

     In a job report, one Excel sheet can display objects no more than the maximum limit of rows in a sheet.

  2. Select an email recipient profile – Select an email recipient profile from the drop-down list. Recipients in the selected profile will receive the email notifications. If there is no email recipient profile, click Create to create one. For more information on configuring email recipient profiles, refer to Email Recipient Profile.

• “What’s new” digest that summarizes changes to your auto discovery – With this notification configured, AvePoint Online Services will automatically send scheduled conclusion reports of auto discovery updates to recipients. After you turn on the toggle to enable this notification, complete the following settings:

  NOTE

  The “What’s new” report feature is only supported in auto discovery for Microsoft 365 and Power Platform objects.

  • Frequency – Select Daily or Weekly as your desired frequency.

  • Select an email recipient profile – Select an email recipient profile from the drop-down list. Recipients in the selected profile will receive email notifications. If there is no email recipient profile, click Create to create one. For more information on configuring email recipient profiles, refer to Email Recipient Profile.

Click Save to save your configurations.

#Subscription Notification

The tenant owner, service administrators, and customized administrators can refer to the following instructions to configure recipients who will receive subscription notifications (including updates, expiration alerts, out-of-policy warnings, and subscription agreement notifications).

• Service administrators and customized administrators in AvePoint Online Services – Select this checkbox if you want the email notifications to be sent to these administrators.

• Select an email recipient profile – If you want to send the email notifications to specific recipients, select this checkbox and select an email recipient profile from the drop-down list. If there is no email recipient profile, click Create to create one. For more instructions on configuring email recipient profiles, refer to Email Recipient Profile.

Click Save to save your configurations.

#Announcement Notification

To ensure important announcements can be received when they are published, AvePoint Online Services enabled the announcement notification. When AvePoint publishes an announcement related to service interruption or additional required configurations, the tenant owner, service administrators, and customized administrators will receive a notification email.

You can select the announcement categories to decide what announcement notifications your tenant will receive, as well as select your desired email recipients:

• Send email notifications when there are new announcements with the following categories:

  • Service interruption

  • Environment updates (product releases)

  • Additional configurations required

  • Informational (new features)

• Select email recipients:

  • Service administrators and customized administrators in AvePoint Online Services

  • Custom recipients (select an email profile)

    If you select this option, select an email recipient profile or click Create from the drop-down list to create one. For details about managing email recipient profiles, refer to Email Recipient Profile.

Click Save to save your configurations.

#Email Recipient Profile

You can configure email recipient profiles to customize recipients that will receive email notifications. Then, in other settings providing email notifications, you can select a recipient profile to receive specific notifications.

To manage email recipient profiles, click Email recipient profile on the Notification page. The Email recipient profile pane appears on the right of the page, and you can perform the following actions:

• Create – Click Create to create an email recipient profile. On the Create email recipient profile page, configure the following fields:

  • Profile name – Enter a profile name.

  • Description – Enter an optional description if necessary.

  • Email addresses – Enter the email addresses of recipients and separate each email address with a semicolon (;).

  Click Save to save the configuration.

• Edit – Select an email recipient profile, and click Edit to edit its settings. Click Save to save the configuration.

• Delete – Select one or multiple email recipient profiles, and click Delete. Click Confirm to confirm your deletion.