#Manage On-premises Service Account Profiles (Fly)

Currently, only the organizations with a working subscription for the Fly service can manage on-premises service account profiles for the Exchange On-Premises migrations.

The Tenant Owner and Service Administrators can manage service account profiles by navigating to Management > Service account > On-premises service account. You can perform the following actions:

• Create – Click Create. Then, refer to the instructions in Create an On-premises Service Account Profile.

• Edit – Select a service account profile and click Edit on the ribbon.

• Delete – Select one or more service account profiles and click Delete. A pop-up window appears asking for your confirmation. Click Confirm to confirm your deletion.

#Create an On-premises Service Account Profile

To create an on-premises service account profile, navigate to Management > Service account > On-premises service account, click Create under the On-premises service account tab, and then configure the following settings:

1. Profile name – Enter a name for the service account profile.

2. Description – Enter an optional description.

3. Exchange service provider – Select an option from the drop-down list.

4. Exchange version – Select an option from the drop-down list.

5. Exchange server host – Enter the hostname of your Exchange server. If your Exchange server is hosted by any service provider, provide the Web access host of the Exchange server.

6. Username – Enter the username of an account that will be used to connect to the above Exchange server host. Note that the account must have a mailbox, and the format of the account must be username@contoso.com.

7. Password – Enter the password of the account above.

8. Click Save to save your configurations.

• Ensure that the reserved IP addresses downloaded from AvePoint Online Services have been added to your environment firewall. For details, refer to Download a List of Reserved IP Addresses.

• Use the Microsoft Remote Connectivity Analyzer tool to troubleshoot connectivity issues with your server deployments.