Manage Service Account Profiles

    The table below lists the services that support the service account authentication method.

    Service account typeService accountOn-premises service accountGoogle Cloud service account
    Cloud servicesCenseClassic DocAve BackupCloud ArchivingCloud Backup for Dynamics 365Cloud Backup for IaaS + PaaSCloud Backup for Microsoft 365Cloud GovernanceCloud ManagementEnPowerFlyOpusPolicies for Microsoft 365AvePoint Portal ManagerFlyCloud Backup for IaaS + PaaS

    *Note: The AvePoint Online Services common service option is only supported for service providers to create service account profiles.

    The Tenant Owner and Service Administrators can manage service account profiles by navigating to Management > Service account. On the Service account page, you can perform the following actions:

    - **Create** – Click **Create**. Then, refer to the instructions in [Create a Service Account Profile](#missing-link). - **Edit** – Select a service account profile and click **Edit**. To view details of a service account profile, click the link in the **Profile name** column. When you view the details of a service account profile, you can also click **Edit** to edit its details. > ***Note**: If your organization uses multi-factor authentication (MFA) in Microsoft 365 and has configured MFA service account profiles in the AOS classic UI (before the June 2023 release), you can edit MFA service account profiles by referring to instructions in the appendix: [What Should I Do If My Organization Uses Multi-Factor Authentication (MFA) in Microsoft 365?](#missing-link) - **Delete** – Select one or more service account profiles and click **Delete**. A pop-up window appears asking for your confirmation. Click **Confirm** to confirm your deletion.

    *Note: If your organization has configured service account pools in the AOS classic UI (before June 2023 release), you can manage these settings by referring to the instructions in the appendix: Manage Account Pool (Obsolete).