Email Settings

    In Administration > General settings > Email settings, you can customize which email sender will be used to send AvePoint notification emails to a Microsoft 365 tenant.

    *Note: This function supports changing email sender for AvePoint Online Services, EnPower, Policies for Microsoft 365, and rakumo for Microsoft 365. Before you change the email sender for a Microsoft 365 tenant, ensure that the tenant has configured an app profile for one of the following apps:

    - Microsoft Entra ID app - Custom app with the **Mail.Send** Microsoft Graph API permission

    For additional information on configuring app profiles, refer to Manage App Profiles.

    To change the email sender settings, refer to the instructions below:

    1. Navigate to Administration > General settings, and then click Email settings.

    2. Email sender – Select one of the following options:

      • The default email address – The table below lists the default email address information.
    ServiceEmail sender
    AvePoint Online ServicesDoNotReply@mail.avepoint.com
    AvePoint Online ServicesAOS_Team@avepointonlineservices.com
    EnPowernoreply@avepointonlineservices.com
    Policies for Microsoft 365Policies_Team@avepointonlineservices.com
    - **Microsoft 365 account** – If you select this option, you can add multiple Microsoft 365 accounts or shared mailboxes as email senders. Follow the steps below to add Microsoft 365 accounts: 1. Click **Add**. The **Add** pane appears on the right of the page. 2. Select an option from the **Tenant** drop-down list. 3. In the **Microsoft 365 account** field, enter the username of a Microsoft 365 account or shared mailbox, and then select the desired option from the suggestion list. The specified Microsoft 365 account must have an Exchange license. 4. Click **Send a test email** to send a test email to validate the specified email sender. 5. Click **Add** at the bottom of the **Add** pane. 6. If you want to add multiple accounts, repeat the steps above. To delete an account, click the **Delete** (![Button: Delete](/en/aos/configure-other-administration-settings/configure-general-settings/images/image144.png "Button: Delete")) button. > ***Note**: Considering that Microsoft limits the number of email messages sent from one account per day, you can add multiple accounts, and we will use any of them as the email sender in a random order.

    3. Click Save to update the email settings.