#Terminology Mappings

If you want to configure mappings to map default terms to custom terms, refer to the instructions below:

*Note: Currently, the terminology mappings can only be applied to ReCenter (for Microsoft 365). For additional information on the places where the default terms will be mapped to custom terms, see the . Note that some mappings may not take effect due to limitations, you can Invite Support when you encounter mapping issues.

1. Navigate to Administration > General settings > Terminology mappings.

2. In the Terminology mappings pane, click Edit, and then follow the instructions below to configure mappings:

   • To add a mapping, follow the steps below:

     1. Click Add mapping. The Add mapping sub pane appears.

     2. In the Add mapping sub pane, enter a default term in the Default textbox, enter a custom term in the Custom textbox, and then click Add to add a mapping.

        *Note: The mapping is case-sensitive. The value entered in the Default textbox must be the same as the default term in the service environment. Otherwise, the mapping will not take effect.

     3. If you want to add multiple mappings, repeat the above step i and step ii.

   • To edit or remove a mapping, click the more options () button on the right of the mapping, and then click Edit or Remove from the drop-down menu.

3. Click Save.