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Export to PDFDynamics Customer Engagement
The Dynamics Customer Engagement app profile can be used by the Cloud Backup for Dynamics 365 service.
The Dynamics Customer Engagement app profile is for the AvePoint Cloud Backup for Dynamics Customer Engagement app. The table below lists the permissions that should be accepted when you authorize the AvePoint Cloud Backup for Dynamics Customer Engagement app.
| API | Permission | Type | Purpose |
|---|---|---|---|
| Microsoft Graph | User.Read(Sign in and read user profile) | Delegated | Retrieve your Microsoft 365 tenant information. |
| Microsoft Graph | Directory.Read.All(Read directory data) | Application | Retrieve your Microsoft 365 tenant information. |
| Dynamics CRM | user_impersonation(Access Common Data Service as organization users) | Delegated | AvePoint Cloud Backup for Dynamics 365 uses it to back up and restore records in Dynamics Customer Engagement. |
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