AvePoint Knowledge Center
Request article
Contact support
Request article
Contact support
English

    Home > Configure Other Administration Settings > Enable Report Data Collection > Allow AvePoint Agent Servers to Access Your Storage Account > Overview

    Export to PDF

    Allow AvePoint Agent Servers to Access Your Storage Account

    If you are using or plan to use your own storage device, read the instructions in this section carefully and complete the settings upon your need. Otherwise, you can skip this topic.

    When you are using your own storage device, you may have set up the storage firewall to only allow trusted clients for security concerns. To ensure that AvePoint Online Services can access your storage, complete the settings as required in the following conditions:

    *Note: If you are using a trial subscription and the storage account you want to use in the trial has a firewall enabled, read the conditions below and contact AvePoint Support for the corresponding reserved IP addresses or ARM VNet IDs.

    - If you are using a storage type other than Microsoft Azure storage, you must add reserved IP addresses to your storage firewall. To get the list of the reserved IP addresses, refer to [Download a List of Reserved IP Addresses](#missing-link). - If you are using Microsoft Azure storage, refer to the following: - **If your storage account is in the same data** **center** **as the one you use to sign up for AvePoint Online Services or your storage account is in its** , you must add the Azure Resource Manager (ARM) VNet subnets where the AvePoint agents are running to your storage networking. You can find additional details in this Microsoft article: . To get the ARM VNet subnet IDs for your data center, go to AvePoint Online Services > **Administration** > **Security**. For detailed instructions, refer to the [Add ARM Virtual Networks](#missing-link) section. - **Other than the condition above**, you need to add all the reserved IP addresses to the Azure storage firewall. For details, refer to the [Add Reserved IP Addresses](#missing-link) section.