Home > troubleshooting > SP-PDFBackupFailedDueToIRM
Export to PDFIssue:
A PDF file encountered an error during backup with the following error code:
Details:
The PDF file is encrypted with non-SharePoint encryption, and the library it resides in has enabled IRM settings. Therefore, this PDF cannot be downloaded and backed up.
Solution:
You can remove the IRM settings of this library or move this file to a library without IRM settings enabled. After that, you can monitor the subsequent backup jobs for the backup status of this file.