#CO-SourceDataDamage

Issue:

An item encountered an error during backup with the following error code:

Details:

The source item may be damaged.

Solution:

Please try to download the item directly using your web browser. If successful, wait for the subsequent backup jobs to handle it. If not, reach out to the Microsoft Support team for help.

If you want to ignore the exception and avoid the impact on the job status, go to the AvePoint Cloud Backup for Microsoft 365 interface and navigate to Settings > Backup to skip the error by error code.