Home > troubleshooting > PF-AccessDenied

    Export to PDF

    PF-AccessDenied

    Issue:

    A public folder encountered an error during backup with the following error code:

    - **PF-AccessDenied**

    Details:

    The impersonation account in which Cloud Backup for Microsoft 365 used to access the public folder does not have the permission to access the public folder.

    Solution:

    Verify the permission of the impersonation account. Refer to to assign permissions to the public folder.