Home > troubleshooting > Group-AccessDenied
Export to PDFIssue:
A group encountered an error during backup with the following error code:
Details:
The group owner/member which Cloud Backup for Microsoft 365 used to access the group through impersonation cannot access the group.
Solution:
Verify whether the user is still available. If this error persists, remove the user from the group and add them back to resolve the problem.
Refer to to add or remove group members.