#Configure Notifications

With AvePoint Cloud Backup for Microsoft 365, you can define certain statuses of jobs and reports that will trigger alerts, including backup, restore, retention, exportation, and the unusual activities analysis report.

*Note: Your notification settings will be disabled if you are a distributor or partner-managed customer, and your account manager has configured this setting through the AvePoint Elements for Partner platform. If you are a service provider, refer to the section in AvePoint Elements for Partners user guide for details.

The Default service monitoring profile is built-in to control who will receive the following high-level notification emails:

• Notification for long-running backup split-off

• Notification for legacy backup data reaching retention limit

• Notification for removing unprotected backup data

• Notification for configuring storage settings for BYOS

*Note: For new customers, the Default service monitoring profile will automatically perform a one-time synchronization with the built-in administrators from User managementonce your account is initialized. For existing customers, a one-time synchronization occurred in December 2024 that synchronized administrators from User management. You can edit this profile by navigating to Settings > Notification. After the updates, notifications will be sent according to the Default Service Monitoring profile, rather than to the built-in administrator group.

To create a new notification profile, follow the steps below:

1. In the Cloud Backup for Microsoft 365 interface, navigate to Notification.

2. Click the Create notification profile button. The Create a new notification profile pane appears.

3. Enter the name and description for this notification profile. The description is optional.

4. Configure the following notification settings:

   1. Send email notifications to the followingemail addresses – Enter the email addresses in the text box to configure the recipients for the email notifications. You can enter the email addresses of users or groups. For groups, you must ensure the group you entered can receive emails. Otherwise, the group members will not be notified of the activities in AvePoint Cloud Backup for Microsoft 365.

   2. Send the email notifications for the jobsin the following status – Select the job status for the Backup, Restore, Export, and Retention jobs which will trigger the notification, and select whether they will receive notifications when a potential ransomware attack is detected, or unusual activities are detected.

5. Click Save when you finish configuring the profile.