Home > Appendices: Supported and Unsupported Data Types > Exchange Online Data Types
Export to PDFExchange Online Data Types
The table below lists the data types supported or unsupported for Exchange Online in AvePoint Cloud Backup:
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Folder permissions are not supported.
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By default, the Deleted Items folder and the Junk Emails folder will be excluded from the backup for better performance. If you want to include the folders in your backup, contact AvePoint support for assistance.
Different types of Mailboxes
Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|
User’s mailbox | Supported | Supported |
In-Place Archived Mailboxes *Note: Cloud Backup also protects the archived mailboxes that have been auto-expanded. The PersonMetadata folder in the user’s mailbox is excluded from backup as a system folder. However, the PersonMetadata folder in the in-place archived mailboxes is not a system folder and can be protected. | Supported | Supported |
Resource (Room and Equipment) Mailboxes | Supported | Supported |
Shared Mailboxes | Supported | Supported |
| Data Type | Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|---|
| User's mailbox | User's mailbox | Supported | Supported |
| In-Place Archived Mailboxes | In-Place Archived Mailboxes *Note: Cloud Backup also protects the archived mailboxes that have been auto-expanded. The PersonMetadata folder in the user's mailbox is excluded from backup as a system folder. However, the PersonMetadata folder in the in-place archived mailbox is not a system folder and can be protected. | Supported | Supported |
| Resource (Room and Equipment) Mailboxes | Resource (Room and Equipment) Mailboxes | Supported | Supported |
| Shared Mailboxes | Shared Mailboxes | Supported | Supported |
Different types of Folders
The folder permissions are not supported.
Data Type | Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|---|
Calendar | Long name, special characters, and display languages | Supported | Supported |
Contacts *Note: Unsupported in GCC High environment | Folders in the same name Folder structure | Supported | Supported |
Conversation History | Supported | Supported | |
Deleted Items | Supported | Supported | |
Drafts | Supported | Supported | |
Inbox | Supported | Supported | |
Journal *Note: For the attachment of the Journal item that is added by the Insert pictures feature via Outlook desktop app, the attached picture cannot display after the restore. In the West Europe (Netherlands) data center, the body content of the journal in RTF format cannot display after the restore. | Supported | Supported | |
Junk Email | Supported | Supported | |
Notes | Supported | Supported | |
Outbox | Supported | Supported | |
RSS Feeds | Supported | Supported | |
Sub Folder | Supported | Supported | |
Sent Items | Supported | Supported | |
Tasks | Supported | Supported |
*Note: For the attachment of the Journal item that is added by the Insert pictures feature via Outlook desktop app, the attached picture cannot display after the restore. In the West Europe (Netherlands) data center, the body content of the journal in RTF format cannot display after the restore. Contacts are unsupported in GCC High environment.
Different types of Items and Item Properties
| Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|
| Content | Supported | Supported |
| Sender | Supported | Supported |
| Recipient (Including CC and BCC) | Supported | Supported |
| Attachment | Supported | Supported |
| Sent time | Supported | Supported |
| Category | Supported | Supported |
| Follow up | Supported | Supported |
| Read/Unread | Unsupported | Unsupported |
| Importance | Supported | Supported |
| Inserted pictures or tables | Supported | Supported |
| Signature | Supported | Supported |
| Forward | Supported | Supported |
| Reply | Supported | Supported |
| Font, art word, special character, and display languages | Supported | Supported |
| Sort (by size; by conversation) | Supported | Supported |
Post
| Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|
| Intact content | Supported | Supported |
| location | Supported | Supported |
| Category | Supported | Supported |
| Follow up | Supported | Supported |
| Read/Unread | Supported | Supported |
| Inserted pictures or tables | Supported | Supported |
| Forward | Supported | Supported |
| Reply | Supported | Supported |
| Font, art word, special character, and display languages | Supported | Supported |
Appointment
| Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|
| Event | Supported | Supported |
| Location | Supported | Supported |
| Attendees | Supported | Supported |
| Start time | Supported | Supported |
| End time | Supported | Supported |
| Duration | Supported | Supported |
| Reminder | Supported | Supported |
| Show as | Supported | Supported |
| Repeat | Supported | Supported |
| Mark as | Supported | Supported |
| Online meeting | Supported | Supported |
| Attachment | Supported | Supported |
| Picture | Supported | Supported |
| Category | Supported | Supported |
| Font, art word, special character, and display languages | Supported | Supported |
Meeting
| Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|
| Event | Supported | Supported |
| Location | Supported | Supported |
| Attendees | Supported | Supported |
| Start time | Supported | Supported |
| End time | Supported | Supported |
| Duration | Supported | Supported |
| Reminder | Supported | Supported |
| Show as | Supported | Supported |
| Repeat | Supported | Supported |
| Mark as | Supported | Supported |
| Online meeting | Supported | Supported |
| Attachment | Supported | Supported |
| Picture | Supported | Supported |
| Category | Supported | Supported |
| Font, art word, special character, and display languages | Supported | Supported |
Contact
*Note: Unsupported in GCC High environment.
| Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|
| Name (Full name; First name; Middle name; Last name) | Supported | Supported |
| Email (display as) | Supported | Supported |
| Phone | Supported | Supported |
| IM | Supported | Supported |
| Work | Supported | Supported |
| Address | Supported | Supported |
| Notes | Supported | Supported |
| Other | Supported | Supported |
| Picture | Supported | Supported |
| Private | Supported | Supported |
| Follow up | Supported | Supported |
| Category | Supported | Supported |
| Linked in | Supported | Supported |
Contact Group
| Check Points | Default/Custom App Profile | Service Account (Obsolete) | | Member | Supported | Supported | | Group Settings | Supported | Supported |
Task
| Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|
| Content | Supported | Supported |
| Attachment | Supported | Supported |
| Inserted pictures or tables | Supported | Supported |
| Font, art word, special character, and display languages | Supported | Supported |
| From | Supported | Supported |
| Assign to | Supported | Supported |
| Details | Supported | Supported |
| Recurrence | Supported | Supported |
| Category | Supported | Supported |
| Follow up | Supported | Supported |
| Importance | Supported | Supported |
| Private | Supported | Supported |
| Status | Supported | Supported |
| Complete | Supported | Supported |
| Start date | Supported | Supported |
| Due date | Supported | Supported |
| Alert | Supported | Supported |
Task Request
| Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|
| Content | Supported | Supported |
| Attachment | Supported | Supported |
| Inserted pictures or tables | Supported | Supported |
| Font, art word, special character, and display languages | Supported | Supported |
| From | Supported | Supported |
| Assign to | Supported | Supported |
| Details | Supported | Supported |
| Recurrence | Supported | Supported |
| Category | Supported | Supported |
| Follow up | Supported | Supported |
| Importance | Supported | Supported |
| Private | Supported | Supported |
| Status | Supported | Supported |
| Complete | Supported | Supported |
| Start date | Supported | Supported |
| Due date | Supported | Supported |
| Alert | Supported | Supported |
Note
| Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|
| Content | Supported | Supported |
| Special character and display language | Supported | Supported |
| Category | Supported | Supported |
Journal Entry
| Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|
| Type | Supported | Supported |
| Subject | Supported | Supported |
| Start time | Supported | Supported |
| Duration | Supported | Supported |
| Journal Entry | Contact | Supported |
| Journal Entry | Category | Supported |
| Journal Entry | Content | Supported |
Conversation
| Check Points | Default/Custom App Profile | Service Account (Obsolete) | | Participants | Supported | Supported | | Content | Supported | Supported | | Subject | Supported | Supported | | Modes | Supported | Supported | | Category | Supported | Supported | | Follow up | Supported | Supported | | Read/Unread | Supported | Supported | | Hyperlink | Supported | Supported | | Font, art word, special character, and display languages | Supported | Supported |