Home > Appendices: Supported and Unsupported Data Types > Exchange Online Data Types
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The table below lists the data types supported or unsupported for Exchange Online in AvePoint Cloud Backup:
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Folder permissions are not supported.
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By default, the Deleted Items folder and the Junk Emails folder will be excluded from the backup for better performance. If you want to include the folders in your backup, contact AvePoint support for assistance.
Different types of Mailboxes
| Data Type | Data Type | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|---|
| User's mailbox | User's mailbox | Supported | Supported |
| In-Place Archived Mailboxes | In-Place Archived Mailboxes *Note: Cloud Backup also protects the archived mailboxes that have been auto-expanded. The PersonMetadata folder in the user's mailbox is excluded from backup as a system folder. However, the PersonMetadata folder in the in-place archived mailbox is not a system folder and can be protected. | Supported | Supported |
| Resource (Room and Equipment) Mailboxes | Resource (Room and Equipment) Mailboxes | Supported | Supported |
| Shared Mailboxes | Shared Mailboxes | Supported | Supported |
Different types of Folders
NOTE
The folder permissions are not supported.
Check Point:
- Long name, special characters, and display languages
- Folders in the same name
- Folder structure
| Data Type | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|
| Calendar | Supported | Supported |
| Contacts *Note: Unsupported in GCC High environment | Supported | Supported |
| Conversation History | Supported | Supported |
| Deleted Items | Supported | Supported |
| Drafts | Supported | Supported |
| Inbox | Supported | Supported |
| Journal *Note: For the attachment of the Journal item that is added by the Insert pictures feature via Outlook desktop app, the attached picture cannot display after the restore. In the West Europe (Netherlands) data center, the body content of the journal in RTF format cannot display after the restore. | Supported | Supported |
| Junk Email | Supported | Supported |
| Notes | Supported | Supported |
| Outbox | Supported | Supported |
| RSS Feeds | Supported | Supported |
| Sub Folder | Supported | Supported |
| Sent Items | Supported | Supported |
| Tasks | Supported | Supported |
Different types of Items and Item Properties
| Data Type | Check Points | Default/Custom App Profile | Service Account (Obsolete) |
|---|---|---|---|
| Content | Supported | Supported | |
| Sender | Supported | Supported | |
| Recipient (Including CC and BCC) | Supported | Supported | |
| Attachment | Supported | Supported | |
| Sent time | Supported | Supported | |
| Category | Supported | Supported | |
| Follow up | Supported | Supported | |
| Read/Unread | Unsupported | Unsupported | |
| Importance | Supported | Supported | |
| Inserted pictures or tables | Supported | Supported | |
| Signature | Supported | Supported | |
| Forward | Supported | Supported | |
| Reply | Supported | Supported | |
| Font, art word, special character, and display languages | Supported | Supported | |
| Sort (by size; by conversation) | Supported | Supported | |
| Post | Intact content | Supported | Supported |
| Post | Location | Supported | Supported |
| Post | Category | Supported | Supported |
| Post | Follow up | Supported | Supported |
| Post | Read/Unread | Supported | Supported |
| Post | Inserted pictures or tables | Supported | Supported |
| Post | Forward | Supported | Supported |
| Post | Reply | Supported | Supported |
| Post | Font, art word, special character, and display languages | Supported | Supported |
| Appointment | Event | Supported | Supported |
| Appointment | Location | Supported | Supported |
| Appointment | Attendees | Supported | Supported |
| Appointment | Start time | Supported | Supported |
| Appointment | End time | Supported | Supported |
| Appointment | Duration | Supported | Supported |
| Appointment | Reminder | Supported | Supported |
| Appointment | Show as | Supported | Supported |
| Appointment | Repeat | Supported | Supported |
| Appointment | Mark as | Supported | Supported |
| Appointment | Online meeting | Supported | Supported |
| Appointment | Attachment | Supported | Supported |
| Appointment | Picture | Supported | Supported |
| Appointment | Category | Supported | Supported |
| Appointment | Font, art word, special character, and display languages | Supported | Supported |
| Meeting | Event | Supported | Supported |
| Meeting | Location | Supported | Supported |
| Meeting | Attendees | Supported | Supported |
| Meeting | Start time | Supported | Supported |
| Meeting | End time | Supported | Supported |
| Meeting | Duration | Supported | Supported |
| Meeting | Reminder | Supported | Supported |
| Meeting | Show as | Supported | Supported |
| Meeting | Repeat | Supported | Supported |
| Meeting | Mark as | Supported | Supported |
| Meeting | Online meeting | Supported | Supported |
| Meeting | Attachment | Supported | Supported |
| Meeting | Picture | Supported | Supported |
| Meeting | Category | Supported | Supported |
| Meeting | Font, art word, special character, and display languages | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | Name (Full name; First name; Middle name; Last name) | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | Email (display as) | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | Phone | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | IM | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | Work | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | Address | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | Notes | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | Other | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | Picture | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | Private | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | Follow up | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | Category | Supported | Supported |
| Contact *Note: Unsupported in GCC High environment. | Linked in | Supported | Supported |
| Contact Group *Note: Unsupported in GCC High environment | Member | Supported | Supported |
| Contact Group *Note: Unsupported in GCC High environment | Group Settings | Supported | Supported |
| Task | Content | Supported | Supported |
| Task | Attachment | Supported | Supported |
| Task | Inserted pictures or tables | Supported | Supported |
| Task | Font, art word, special character, and display languages | Supported | Supported |
| Task | From | Supported | Supported |
| Task | Assign to | Supported | Supported |
| Task | Details | Supported | Supported |
| Task | Recurrence | Supported | Supported |
| Task | Category | Supported | Supported |
| Task | Follow up | Supported | Supported |
| Task | Importance | Supported | Supported |
| Task | Private | Supported | Supported |
| Task | Status | Supported | Supported |
| Task | Complete | Supported | Supported |
| Task | Start date | Supported | Supported |
| Task | Due date | Supported | Supported |
| Task | Alert | Supported | Supported |
| Task Request | Content | Supported | Supported |
| Task Request | Attachment | Supported | Supported |
| Task Request | Inserted pictures or tables | Supported | Supported |
| Task Request | Font, art word, special character, and display languages | Supported | Supported |
| Task Request | From | Supported | Supported |
| Task Request | Assign to | Supported | Supported |
| Task Request | Details | Supported | Supported |
| Task Request | Recurrence | Supported | Supported |
| Task Request | Category | Supported | Supported |
| Task Request | Follow up | Supported | Supported |
| Task Request | Importance | Supported | Supported |
| Task Request | Private | Supported | Supported |
| Task Request | Status | Supported | Supported |
| Task Request | Complete | Supported | Supported |
| Task Request | Start date | Supported | Supported |
| Task Request | Due date | Supported | Supported |
| Task Request | Alert | Supported | Supported |
| Note | Content | Supported | Supported |
| Note | Special character and display language | Supported | Supported |
| Note | Category | Supported | Supported |
| Journal Entry | Type | Supported | Supported |
| Journal Entry | Subject | Supported | Supported |
| Journal Entry | Start time | Supported | Supported |
| Journal Entry | Duration | Supported | Supported |
| Journal Entry | Contact | Supported | Supported |
| Journal Entry | Category | Supported | Supported |
| Journal Entry | Content | Supported | Supported |
| Conversation | Participants | Supported | Supported |
| Conversation | Content | Supported | Supported |
| Conversation | Subject | Supported | Supported |
| Conversation | Modes | Supported | Supported |
| Conversation | Category | Supported | Supported |
| Conversation | Follow up | Supported | Supported |
| Conversation | Read/Unread | Supported | Supported |
| Conversation | Hyperlink | Supported | Supported |
| Conversation | Font, art word, special character, and display languages | Supported | Supported |
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