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    Export Exchange Online Data

    With AvePoint Cloud Backup, you can export the Exchange Online mailbox, folders, and mailbox items to PST files. The exported PST files can keep the Internet headers property.

    *Note: When you select mailboxes to export, you can only select up to 10 mailboxes at once. The data of a mailbox will be exported to one corresponding PST file.

    Complete the steps below to export Exchange Online backup data:

    1. Navigate to the Restore > AvePoint Cloud Backup page, and then click the Exchange Online tile.

    2. Select the items that you want to export. You can choose one of the following methods to find the data to export.

    • Search mode – Define a mailbox as the search scope and then use the properties to search for the items within the mailbox. Refer to the steps below:
    1. In the Name field, enter or select a mailbox. The default search condition is to search the backup data of that mailbox within the last backup cycle.

    2. In the Backup time range field, the time range of the last backup cycle is displayed by default. Click the Calendar button to customize the backup time range. The start date must be earlier than the end date. You can click Reset if you want to reset the settings. Click OK to save your customization.

    3. Select Mailbox, Folder, or Mailbox item from the Level list for the items you want to search. If you want to search for all folders or mailbox items within the selected mailbox, you can leave the search conditions empty. To search for specific folders, enter the folder name or the keywords in the Folder name field; to search for the Mailbox item level items, you can configure the following search conditions: Subject, Sent from, Sent to, and Date sent.

    4. Click Search to search the items according to the conditions you configured. The search conditions and the search results are displayed. The results include all backup items which meet the search conditions in Exchange Online mailboxes, Group mailboxes and Teams mailboxes. The search results table will display a maximum of 2000 items. You can edit the search conditions and click Search to adjust the search results.

    5. Find and select the item you want to export from the search results. In the drop-down list under the Recovery point column, select a backup job that backed up this item at the status that you want to export.

    • Calendar mode – Find a backup job that backed up the items at the time of the status you want to export, and then search and select the items from the backup data of that backup job.
    1. In the calendar, all Exchange Online backup jobs are displayed. You can select whether to display the finished with an exception or failed jobs in the calendar by selecting the Include jobs with only partial backup data option. Note that the data of these jobs may be incomplete. Hover over a backup job to show the backup job details.

    2. Select a backup job. All backup data of Exchange Online, up to a maximum of 2000 items, is displayed in the table. To include deleted contents, click the Show data field and select All backup data within the backup cycle. You can also select the Backup data only from this recovery point option to only show the data backed up in the selected backup job.

    3. You can enter keywords to search the items, or you can click the backup data to browse the items you want to export.

    4. After you have selected the backup data, click the Export button. You can either export all items in the folder/mailbox or export items sent within a specified period by configuring the time range.