#Exchange Online Data Types

The table below lists the data types supported or unsupported for Exchange Online in AvePoint Cloud Backup:

• Folder permissions are not supported.

• By default, the Deleted Items folder and the Junk Emails folder will be excluded from the backup for better performance. If you want to include the folders in your backup, contact AvePoint support for assistance.

Different types of Mailboxes

Data Type	Data Type	Default/Custom App Profile	Service Account (Obsolete)
User's mailbox	User's mailbox	Supported	Supported
In-Place Archived Mailboxes	In-Place Archived Mailboxes *Note: Cloud Backup also protects the archived mailboxes that have been auto-expanded. The PersonMetadata folder in the user's mailbox is excluded from backup as a system folder. However, the PersonMetadata folder in the in-place archived mailbox is not a system folder and can be protected.	Supported	Supported
Resource (Room and Equipment) Mailboxes	Resource (Room and Equipment) Mailboxes	Supported	Supported
Shared Mailboxes	Shared Mailboxes	Supported	Supported

Different types of Folders

Check Point:

• Long name, special characters, and display languages
• Folders in the same name
• Folder structure

Data Type	Default/Custom App Profile	Service Account (Obsolete)
Calendar	Supported	Supported
Contacts *Note: Unsupported in GCC High environment	Supported	Supported
Conversation History	Supported	Supported
Deleted Items	Supported	Supported
Drafts	Supported	Supported
Inbox	Supported	Supported
Journal *Note: For the attachment of the Journal item that is added by the Insert pictures feature via Outlook desktop app, the attached picture cannot display after the restore. In the West Europe (Netherlands) data center, the body content of the journal in RTF format cannot display after the restore.	Supported	Supported
Junk Email	Supported	Supported
Notes	Supported	Supported
Outbox	Supported	Supported
RSS Feeds	Supported	Supported
Sub Folder	Supported	Supported
Sent Items	Supported	Supported
Tasks	Supported	Supported

Different types of Items and Item Properties

Data Type	Check Points	Default/Custom App Profile	Service Account (Obsolete)
Mail	Content	Supported	Supported
Mail	Sender	Supported	Supported
Mail	Recipient (Including CC and BCC)	Supported	Supported
Mail	Attachment	Supported	Supported
Mail	Sent time	Supported	Supported
Mail	Category	Supported	Supported
Mail	Follow up	Supported	Supported
Mail	Read/Unread	Unsupported	Unsupported
Mail	Importance	Supported	Supported
Mail	Inserted pictures or tables	Supported	Supported
Mail	Signature	Supported	Supported
Mail	Forward	Supported	Supported
Mail	Reply	Supported	Supported
Mail	Font, art word, special character, and display languages	Supported	Supported
Mail	Sort (by size; by conversation)	Supported	Supported
Post	Intact content	Supported	Supported
Post	Location	Supported	Supported
Post	Category	Supported	Supported
Post	Follow up	Supported	Supported
Post	Read/Unread	Supported	Supported
Post	Inserted pictures or tables	Supported	Supported
Post	Forward	Supported	Supported
Post	Reply	Supported	Supported
Post	Font, art word, special character, and display languages	Supported	Supported
Appointment	Event	Supported	Supported
Appointment	Location	Supported	Supported
Appointment	Attendees	Supported	Supported
Appointment	Start time	Supported	Supported
Appointment	End time	Supported	Supported
Appointment	Duration	Supported	Supported
Appointment	Reminder	Supported	Supported
Appointment	Show as	Supported	Supported
Appointment	Repeat	Supported	Supported
Appointment	Mark as	Supported	Supported
Appointment	Online meeting	Supported	Supported
Appointment	Attachment	Supported	Supported
Appointment	Picture	Supported	Supported
Appointment	Category	Supported	Supported
Appointment	Font, art word, special character, and display languages	Supported	Supported
Meeting	Event	Supported	Supported
Meeting	Location	Supported	Supported
Meeting	Attendees	Supported	Supported
Meeting	Start time	Supported	Supported
Meeting	End time	Supported	Supported
Meeting	Duration	Supported	Supported
Meeting	Reminder	Supported	Supported
Meeting	Show as	Supported	Supported
Meeting	Repeat	Supported	Supported
Meeting	Mark as	Supported	Supported
Meeting	Online meeting	Supported	Supported
Meeting	Attachment	Supported	Supported
Meeting	Picture	Supported	Supported
Meeting	Category	Supported	Supported
Meeting	Font, art word, special character, and display languages	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	Name (Full name; First name; Middle name; Last name)	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	Email (display as)	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	Phone	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	IM	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	Work	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	Address	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	Notes	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	Other	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	Picture	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	Private	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	Follow up	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	Category	Supported	Supported
Contact *Note: Unsupported in GCC High environment.	Linked in	Supported	Supported
Contact Group *Note: Unsupported in GCC High environment	Member	Supported	Supported
Contact Group *Note: Unsupported in GCC High environment	Group Settings	Supported	Supported
Task	Content	Supported	Supported
Task	Attachment	Supported	Supported
Task	Inserted pictures or tables	Supported	Supported
Task	Font, art word, special character, and display languages	Supported	Supported
Task	From	Supported	Supported
Task	Assign to	Supported	Supported
Task	Details	Supported	Supported
Task	Recurrence	Supported	Supported
Task	Category	Supported	Supported
Task	Follow up	Supported	Supported
Task	Importance	Supported	Supported
Task	Private	Supported	Supported
Task	Status	Supported	Supported
Task	Complete	Supported	Supported
Task	Start date	Supported	Supported
Task	Due date	Supported	Supported
Task	Alert	Supported	Supported
Task Request	Content	Supported	Supported
Task Request	Attachment	Supported	Supported
Task Request	Inserted pictures or tables	Supported	Supported
Task Request	Font, art word, special character, and display languages	Supported	Supported
Task Request	From	Supported	Supported
Task Request	Assign to	Supported	Supported
Task Request	Details	Supported	Supported
Task Request	Recurrence	Supported	Supported
Task Request	Category	Supported	Supported
Task Request	Follow up	Supported	Supported
Task Request	Importance	Supported	Supported
Task Request	Private	Supported	Supported
Task Request	Status	Supported	Supported
Task Request	Complete	Supported	Supported
Task Request	Start date	Supported	Supported
Task Request	Due date	Supported	Supported
Task Request	Alert	Supported	Supported
Note	Content	Supported	Supported
Note	Special character and display language	Supported	Supported
Note	Category	Supported	Supported
Journal Entry	Type	Supported	Supported
Journal Entry	Subject	Supported	Supported
Journal Entry	Start time	Supported	Supported
Journal Entry	Duration	Supported	Supported
Journal Entry	Contact	Supported	Supported
Journal Entry	Category	Supported	Supported
Journal Entry	Content	Supported	Supported
Conversation	Participants	Supported	Supported
Conversation	Content	Supported	Supported
Conversation	Subject	Supported	Supported
Conversation	Modes	Supported	Supported
Conversation	Category	Supported	Supported
Conversation	Follow up	Supported	Supported
Conversation	Read/Unread	Supported	Supported
Conversation	Hyperlink	Supported	Supported
Conversation	Font, art word, special character, and display languages	Supported	Supported