#SP-FileBackupFailedDueToVirusScanner

Issue:

A file encountered an error during backup with the following error code:

Details:

SharePoint virus scanner detected invalid information or sensitive code in the file and prevented it from being downloaded.

Solution:

For the file with error, the site URL where the file resides is provided in the job report comment. You can navigate to the site to check whether the file can be manually downloaded from the website. Typically, this file cannot be downloaded in SharePoint either. You can check the file status in SharePoint.

To dismiss this error code, you can delete the file from SharePoint, or go to the AvePoint Cloud Backup for Microsoft 365 interface and navigate to Settings > Backup to skip the error by error code.

For more information on the error, refer to the Microsoft article: .