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Desk Reservation

Desk Reservation supports flexible working in hybrid workspaces. It serves as a self-service tool for employees to book office desks before heading to offices. Administrators can manage the office desk information and oversee all reservations.

Below is an introduction of the administrators in the Desk Reservation app:

  • Global administrators – Users who have full access to the app. Global administrators can manage global administrators of the app. For details, refer to the Office and Administrator section on the Settings for Desk Reservation App page.

  • Office administrators – Office administrators have full access to the offices where they serve as office administrators. Global administrators can manage office administrators while adding or editing offices.

The global administrators must complete the Initial Configurations before users can book desks using this app. Global administrators and office administrators can further manage Settings for Desk Reservation App based on the requirements.

Users can refer to the following steps to get started:

  1. Access the desk reservation app in the deployed location.

  2. To learn about the app, you can refer to Use the Desk Reservation App.

  3. You can book desks with the app. For details, refer to Settings for Desk Reservation App.

Initial Configurations

Global administrators must complete the initial configurations before the app can be used. Access the app and complete the following configurations:

NOTE

The configurations in Desk Management can also be completed by office administrators of each office.

  1. Click the settings button in the upper-right corner of the app homepage.

  2. On the Settings page, click Office and Administrator. The Office and Administrator page appears.

  3. Click Add Office above the table and the Add Office window appears.

  4. In the window, complete the following information:

    • Office logo – Click Upload, the Open window appears. Browse and select the office logo and click Open to insert the office logo.

    • Office Name – Enter the office name in the text box.

    • Office Administrator – Enter the user name in the search box and select the desired user from the suggestion list. You can repeat the actions to add multiple office administrators of the office. The administrators you added will be displayed below the search box and you can click the delete button next to an administrator to delete the administrator.

    • Available Booking Duration – Enter a number in the text box and select either Days or Months as the unit. Users are only allowed to select dates within this period when booking desks.

  5. Click Add to add the office.

  6. Click the go back button next to Settings to go back to the Settings page.

  7. On the Settings page, click Desk Management. The Desk Management page appears.

    NOTE

    The settings below can be completed by office administrators of each office.

  8. In the office drop-down list, select the office of which you want to manage the desks.

    NOTE

    Office administrators can only view and manage the offices where they serve as the office administrators.

  9. Click Add Floor at the bottom of the Floor field. The Add Floor window appears.

  10. In the window, complete the following information:

    • Floor Name – Enter the floor name in the text box.

    • Floor map – Click Browse Floor Plan, the Open window appears. Browse and select the floor plan and click Open to insert the floor plan.

  11. Click Save to save the floor. The floor you added is displayed and automatically selected in the table.

  12. Click Add Area at the bottom of the Area field to add areas of the floor. An area box is displayed under Area.

  13. Enter the area name in the area box and click anywhere outside the box to add the area. The area you added is displayed and automatically selected in the table.

  14. Click Add Desk at the bottom of the Desk field to add a desk of the area. A desk box is displayed under Desk.

  15. Enter the desk number in the desk box and click anywhere outside the box to add the desk.

  16. A desk label is generated on the floor map. Drag the label to the location of the corresponding desk on the map.

    NOTE

    You can change the label size by dragging the slide next to Desk Size above the map.

  17. Repeat the steps above to add multiple floors, areas, and desks of the current office. You can also manage the floors, areas, and desks of another office by selecting the desired office from the office drop-down list and repeating the above steps.

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