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Access AgentPulse

This section details how to access AgentPulse via the Command Center.

I’m new to AOS

If you haven’t registered an account in AvePoint Online Services, click the onboarding link and complete the following steps:

  1. Click Get started.

  2. In the Get started with AgentPulse window, enter your Work email and Country or region. Then, click Demonstration Software Subscription Agreement to check the subscription agreement details and select the check box to consent. You can also select whether to receive updates, tips, and product news from us.

  3. Click Continue. You will receive a confirmation link via email. Click the link to complete the setup.

  4. On the AgentPulse onboarding page, click Start connection process.

    NOTE

    You can click Requested permissions to view the required permissions. For details, refer to AgentPulse App Profile.

  5. In the Before you connect your Microsoft account... window, select your data center.

  6. Click Confirm and continue to connect your tenant and set up your app profile.

  7. (Optional) You can add users/groups as Service Administrators or Tenant Users in AOS to enable report sharing in AgentPulse. To manage users, go to Management > User management and refer to Manage Users for additional details.

I have an existing AOS account

If you already have an AOS account, complete the following steps to get started:

  1. Navigate to Command centers > AgentPulse.

  2. All tenant users can click View demo data to preview AgentPulse function with demo data. You can also preview data from upcoming Google agents in demo mode.

    Service administrators can click Get started today! to start the onboarding process by referring to the steps below.

    Get started with AgentPulse.

  3. The onboarding page appears after you click Get started today! On the onboarding page, click Get started.

  4. The Get started with AgentPulse pop-up window appears. Click Demonstration Software Subscription Agreement to check the subscription agreement details. Then, select the check box and click Continue.

  5. On the AgentPulse onboarding page, click Start connection process.

    NOTE

    You can click Requested permissions to view the required permissions. For details, refer to AgentPulse App Profile.

  6. Then, connect your tenant and set up your app profile.

  7. (Optional) You can add users/groups as Service Administrators or Tenant Users in AOS to enable report sharing in AgentPulse. To manage users, navigate to Management > User management and refer to Manage Users for additional details.