Manage Your Services

The My services page provides the following views:

  • My favorite services – This view displays the services you selected as favorites. Click a service name to access that service.

    You can click the heart icon to remove a service from your favorites.

  • All services – This view displays all services that your tenant has purchased or for which it has started the trial. Click a service name to access that service.

    • You can click the icon to add a service to the My favorite services view.

    • If the subscriptions of one or more services have expired, you can select the Hide expired services from this view checkbox and you will not see the expired services under this view.

AvePoint Online Services can be used in two ways, either by obtaining a full subscription or with a free trial. The subscription for each online service is calculated in Greenwich Mean Time (GMT 0:00). If the available subscription duration is less than 24 hours, it is still calculated as one day.

Activate Your Services

Before inviting users to use a service, as a Tenant Owner, you must accept the service’s subscription agreement to activate the service. Click the service in the My favorite services or All services view and a pop-up window will appear displaying the subscription agreement. Read the terms of the agreement, and then click Accept.

NOTE

If the AvePoint Online Services platform detects that your tenant needs to accept a subscription agreement of a service, a pop-up window will appear and display the new subscription agreement when you click the service.

Obtain a Full Subscription

To obtain a full subscription for any of the AvePoint cloud services, contact AvePoint Sales.

AvePoint services require licenses for certain Microsoft 365 subscriptions, Salesforce licenses, or Google Workspace SKUs. For more information, refer to Licensing Information.