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| Known Issue | Identified in Version |
|---|---|
| A new phase status, "Pending approval of the lifecycle action" will be introduced in AvePoint Cloud Governance for renewal tasks with actions pending approval. This status will be available only for objects with lifecycle tasks pending after April 13, 2025. Existing objects will continue to display the "In compliance" status. | April, 2025 |
| When sending emails through workflow actions, emails are sent to recipients either by their user principal name or email address depending on the action type. Each method results in a separate email being sent. Consequently, a recipient may receive multiple emails regarding the same workflow objects if the recipient is included in multiple email sending actions. | April, 2025 |
| Due to a Microsoft service upgrade, business context requests are currently unavailable. We are proactively working with Microsoft to resolve this issue. | October, 2024 |
| Due to API limitations on password encryption key retrieval, the creation of mail users in Microsoft 365 > Exchange > Contacts is presently disabled in EnPower. | August, 2024 |
| An app profile with Exchange Administrator role is required for the retrieval of Power App activities. | December, 2023 |
| Due to API limitations, user and group activities cannot be retrieved for tenants in the GCC High environment. | December, 2023 |
| When there is no available Microsoft Entra ID P1 or P2 license in the tenant, failed sign-ins cannot trigger workflows. | December, 2023 |
| Due to API limitations, the data of tenants in the GCC High environment on the Users' and Groups' dashboards cannot be retrieved. | July, 2023 |
| When the site setting is set to Anyone by the sensitivity label assigned to it, the external sharing settings of the site cannot be updated. | July, 2023 |
| The role and membership of the user in a site cannot be removed when the user is the primary admin of the site. | July, 2023 |
| After an Entrust user is added back to AvePoint Online Services after deletion, the Entrust permissions granted to the user will not be restored.Workaround: You need to remove the user from the permission group and add the user back to the groups again. | July, 2023 |
| Due to an unexpected error, custom emergency call routing policy cannot be assigned to users in both Entrust and Microsoft 365. | July, 2023 |
| Currently, only rules with Company, Department, State or province, and Custom attribute is supported for dynamic Groups in Entrust. | July, 2023 |
| When archiving a Team that does not have a SharePoint Online site, the archive will fail if you select Make the SharePoint site read-only for Team members. | July, 2023 |
| Due to temporary API disability, the phone number cannot be assigned to Conference bridge in Entrust. | March, 2023 |
| Due to API limitations, when adding users to flow as owners or users, you may find the process status in the Process center is Failed while the users were successfully added. | January, 2023 |
| Due to API limitations, data in the PSTN and SMS report cannot be retrieved for tenants in the GCC High environment. | January, 2023 |
| Due to API limitations, Teams policy cannot be retrieved or managed for tenants in the GCC High environment. | January, 2023 |
| When creating a Team with a sensitivity label applied, specific licenses need to be assigned to the service account. For more details, refer to Microsoft Purview Information Protection: Sensitivity labeling. | January, 2023 |
| Due to API limitations, there may be a few minutes' delay in the retrieval of policy package's assignment result. Therefore, you may find the status of the assignment process is "Failed" while the policy package has been assigned to the user. | January, 2023 |
| Due to API limitations, when adding phone numbers, the available number type for the following countries cannot be retrieved and loaded in Entrust: Austria, Belgium, Croatia, Hungary, Italy, Latvia, Lithuania, Netherlands, New Zealand, Singapore, Slovakia, South Africa, and Switzerland. | November, 2022 |
| Due to API limitations, the apps/flows added to solutions are currently not available for copy. | November, 2022 |
| Due to API limitations, artifact permissions cannot be granted to guest users invited via artifact sharing links. | November, 2022 |
| Due to API imitations, there is one hour delay in retrieving the newly created sensitivity label when you are creating a dynamic workflow to apply sensitivity label with the File access trigger event. | July, 2022 |
| Due to API limitations, the storage used by Group Team sites displayed in Entrust is displayed in MB while the data displayed in Microsoft is in Bytes. Therefore, you may find discrepancy in the data. | July, 2022 |
| Due to API limitations, synchronization of Group team site removals in the SharePoint admin center might experience a delay of up to 10 minutes. Consequently, you might notice discrepancies in the outcome. | January, 2022 |
| Due to API limitations, there may be a few hours' delay for the update of user policies in Teams. Therefore, you may find the result does not match. | January, 2022 |
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