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AvePoint Cloud Backup for Dynamics 365 supports the backup and restore of the Dynamics CRM organizations for the following applications: Sales, Customer Service, Field Service, Project Operations (formerly, Project Service Automation), and Marketing, including the backup and restore for the records of the customized entities (manually created or added from installed solutions) and the following built-in entities:
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Marketing Specific Entities – Built-in entities that only exist in the Marketing application
From August 2024 release, Cloud Backup for Dynamics 365 also supports Dataverse for the data generated from Project for the web and Power Platform, such as Power Pages, Power BI, Power Automate, and Power Apps. For the support list, refer to:
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NOTE
For Power BI, Power Automate, and Power Apps, only their data sources in Dataverse can be protected.