Built-in Entities

Refer to the table below for the supported built-in entities:

Note that the following entities cannot be protected as file type field cannot be retrieved due to the API limitation:

StageSolutionUpload
Governance Configuration
ExportSolutionUpload

Display Name	Logical Name	Can it be Restored as a Related Record?	Limitation
Account	account	Yes	To restore the deleted sample data of the Account entity, you must perform the restore job to restore the related records: KPI Item and Predictive Score. Otherwise, the restore of the sample data will fail.
Appointment	appointment	Yes	/
Article	kbarticle	Yes	/
Article Template	kbarticletemplate	Yes	/
Attachment	activitymimeattachment	Yes	/
Bookable Resource	bookableresource	Yes	/
Bookable Resource Booking Header	bookableresourcebookingheader	Yes	/
Bookable Resource Category	bookableresourcecategory	Yes	/
Bookable Resource Category Assn	bookableresourcecategoryassn	Yes	/
Bookable Resource Characteristic	bookableresourcecharacteristic	Yes	/
Bookable Resource Group	bookableresourcegroup	Yes	/
Booking Status	bookingstatus	Yes	/
Business Unit	businessunit	Yes	/
Campaign	campaign	Yes	/
Campaign Activity	campaignactivity	Yes	/
Campaign Response	campaignresponse	Yes	/
Case	incident	Yes	In Dynamics 365, if a case record is resolved, a case resolution activity will be created. Therefore, the restore job that restores a resolved case will automatically create a corresponding case resolution activity record.
Case Resolution	incidentresolution	Yes	/
Category	category	Yes	/
Channel Property	channelproperty	Yes	/
Channel Property Group	channelpropertygroup	Yes	/
Characteristic	characteristic	Yes	/
Competitor	competitor	Yes	/
Connection	connection	Yes	/
Contact	contact	Yes	To restore the deleted sample data of the Contact entity, you must perform the restore job to restore the related records: KPI Item and Predictive Score. Otherwise, the restore of the sample data will fail.
Contract	contract	Yes	/
Contract Line	contractdetail	Yes	/
Contract Template	contracttemplate	Yes	/
Currency	transactioncurrency	Yes	/
Discount	discount	Yes	/
Discount List	discounttype	Yes	/
Document Location	Sharepointdocumentlocation	Yes	/
Email	email	Yes	The backup for the Email entity may fail due to environment configuration. Please contact AvePoint support for assistance.
Email Server Profile	emailserverprofile	No	/
Email Signature	emailsignature	Yes	/
Email Template	template	Yes	/
Entitlement	entitlement	Yes	/
Entitlement Template	entitlementtemplate	Yes	/
Expired Process	expiredprocess	Yes	/
Fax	fax	Yes	/
Feedback	feedback	Yes	/
Follow	postfollow	Yes	/
Goal	goal	Yes	/
Goal Metric	metric	Yes	/
Invoice	invoice	Yes	/
Invoice Line	invoicedetail	Yes	/
Knowledge Article	knowledgearticle	Yes	/
Knowledge Article Incident	knowledgearticleincident	Yes	/
Knowledge Article Views	knowledgearticleviews	Yes	/
Lead	lead	Yes	To restore the deleted sample data of the Lead entity, you must perform the restore job to restore the related records: KPI Item and Predictive Score. Otherwise, the restore of the sample data will fail.The restore job will create duplicate stakeholders for the Lead record.
Lead To Opportunity Sales Process	leadtoopportunitysalesprocess	Yes	/
Letter	letter	Yes	/
Mailbox	mailbox	Yes	The Regarding field is read-only and cannot be restored.
Mail Merge Template	mailmergetemplate	Yes	/
Marketing List	list	Yes	/
New Process	newprocess	Yes	/
Note	annotation	Yes	If you use the audit log to restore a deleted note, the attachment of the note cannot be restored.
Opportunity	opportunity	Yes	To restore the deleted sample data of the Opportunity entity, you must perform the restore job to restore the related records: KPI Item and Predictive Score. Otherwise, the restore of the sample data will fail.Due to the API limitation, the Active time and Active Stage Started On for the Opportunity Sales Process records cannot be kept after being restored. These fields will be restored to the time of the record being restored. In Dynamics 365, if an opportunity record is won, an opportunity close activity record will be created. Therefore, the restore job that restores an opportunity record at the Won state will automatically create a corresponding opportunity close activity record.
Opportunity Close	opportunityclose	Yes	/
Opportunity Line	opportunityproduct	Yes	/
Opportunity Relationship	customeropportunityrole	Yes	/
Opportunity Sales Process	opportunitysalesprocess	Yes	/
Order	salesorder	Yes	/
Order Close	orderclose	Yes	/
Order Line	salesorderdetail	Yes	/
Organization	organization	No	/
Phone Call	phonecall	Yes	/
Phone To Case Process	phonetocaseprocess	Yes	/
Position	position	Yes	/
Post	post	No	/
Price List	pricelevel	Yes	/
Price List Item	productpricelevel	Yes	/
Product	product	Yes	/
Product Association	productassociation	Yes	/
Product Relationship	productsubstitute	Yes	/
Publisher	publisher	No	/
Queue	queue	Yes	/
Queue Item	queueitem	Yes	/
Quote	quote	Yes	In Dynamics 365, if a quote record is closed, a quote close activity record will be created. Therefore, the restore job that restores a closed quote record will automatically create a corresponding quote close activity record.
Quote Close	quoteclose	Yes	/
Quote Line	quotedetail	Yes	/
Rating Model	ratingmodel	Yes	/
Rating Value	ratingvalue	Yes	/
Rollup Query	goalrollupquery	Yes	/
Sales Attachment	salesliteratureitem	Yes	/
Sales Literature	salesliterature	Yes	/
Service	service	Yes	/
Service Activity	serviceappointment	Yes	/
SharePoint Site	sharepointsite	No	/
Site	site	Yes	/
Subject	subject	Yes	/
Task	task	Yes	/
Team template	teamtemplate	Yes	/
Territory	territory	Yes	/
Theme	theme	Yes	/
Unit	uom	Yes	/
Unit Group	uomschedule	Yes	/
User	systemuser	No	/
Record Creation and Update Rule	convertrule	Yes	/
Quick Campaign	bulkoperation	No	The Owner cannot be restored.

#Built-in Entities

Built-in Entities