#Manage Deleted Users

The inactive user accounts are stored in Deleted Users, and you can choose to restore or permanently delete them from Deleted Users. The accounts and data will become non-recoverable 30 days after they were deleted.

Complete the steps below to restore or permanently delete the inactive user accounts:

1. Click Deleted Users in the Manage group on the ribbon; the Deleted Users pop-up window appears.

2. Select the inactive user accounts that you want to manage, the Restore and Permanently Delete buttons become available.

3. Refer to the instructions below to restore or permanently delete the selected users:

   • Restore – If you want to restore the selected users, click Restore on the ribbon. A prompt message appears in order to confirm your operation. Click Restore to start a job to restore the selected users, and you can go to Job Monitor to view the job progress and details. If the job is in Failed or Finished with Exception status, you can select the checkbox next to the Job ID and click Start on the ribbon to rerun this job.

   • Permanently Delete – If you want to permanently delete the selected users, click Permanently Delete on the ribbon. A prompt message appears in order to confirm your operation. Click Delete to start a job to delete the selected users, and you can go to Job Monitor to view the job progress and details. If the job is in Failed or Finished with Exception status, you can select the checkbox next to the Job ID and click Start on the ribbon to rerun this job.