License Management

    To manage the license assignment for the users in the selected groups, click License Management on the ribbon. The interface for managing licenses appears. There are four license management options: Assign Licenses, Remove Licenses, Replace Licenses, and Export Results.

    Follow the instructions below to manage licenses:

    1. Select groups that you want to manage licenses for from the list. The Assign Licenses, Remove Licenses, Replace Licenses, and Export Results options become available.

    2. Refer to the following details to manage licenses:

      • Assign Licenses – To assign licenses to the users in the selected groups, complete the steps below:

        1. Click Assign Licenses. The interface for assigning licenses appears. All of the available licenses are displayed. If you want to assign the license as a temporary license, select License will expire in … and define the license will be expired in how many days, weeks, or months.

        2. The default option of the Location area is No Change, and each group will keep their current location. If you want to change the location for these groups, select a location from the drop-down list.

        3. Select the checkbox next to the licenses you want to assign to the users in the selected groups.

        4. Click Add to start a job to add the selected licenses. If the selected license has no more available licenses to be assigned, a prompt message will appear to inform you.

        You can go to Job Monitor to view the job progress and details. If the job is in Failed or Finished with Exception status, you can select the checkbox next to the Job ID and click Start on the ribbon to rerun this job.

      • Remove Licenses – To remove licenses for the users in the selected groups, complete the steps below:

        1. Click Remove Licenses. The interface for removing licenses appears. All of the licenses that have been assigned to the users in the selected groups are displayed.

        2. Select the checkbox next to the license you want to remove.

        3. Click Remove, and a prompt message informs you that the users’ records associated with the licenses will also be removed from Microsoft 365. If you want to proceed to remove the selected licenses, click Yes to start a job to remove the selected licenses.

        You can go to Job Monitor to view the job progress and details. If the job is in Failed or Finished with Exception status, you can select the checkbox next to the Job ID and click Start on the ribbon to rerun this job.

      • Replace Licenses – To replace licenses for the users in the selected groups, complete the steps below:

        1. Click Replace Licenses. The interface for replacing licenses appears.

        2. The default option of the Location area is No Change, and each group will keep their current location. If you want to change the location for these groups, select a location from the drop-down list.

        3. Select which licenses to be replaced:

          • Replace all of the licenses – If you want all of the licenses to be replaced, select the Replace all of thelicenses option.

          • Select a license to be replaced – If you want to replace one license, select the Select a license to be replaced option and select the license to be replaced.

        4. All of the available licenses are displayed in the Replacement License area. Select the checkbox next to the licenses that you want to assign to the users in the selected groups.

        5. Click Replace, and a prompt message informs you that the users’ records associated with the licenses will also be removed from Microsoft 365. If you want to proceed to replace the licenses, click Yes to start a job to replace the licenses.

        You can go to Job Monitor to view the job progress and details. If the job is in Failed or Finished with Exception status, you can select the checkbox next to the Job ID and click Start on the ribbon to rerun this job.

      • Export Results – To export the detailed information of the selected groups on all of the pages, complete the steps below:

        1. Click Export Results. The Export Results pop-up window appears.

        2. Select a result format and an export location.

        3. Click OK to export the results.