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    Identity Manager

    Identity Manager helps Microsoft Entra ID admins to simplify methods of managing users and groups. To access the Identity Manager module, you must create required app profiles in AvePoint Online Services. For more information about configuring app profiles, refer to the Manage App Profiles section in the AvePoint Online Services User Guide. For the permissions require by apps for Identity Manager, see the Required Permissions section.

    The service account authentication method can also be used by Identity Manager. Note that if your organization uses features related to Exchange mailboxes, a service account profile is required. For details on managing service account profiles, refer to the Manage Service Account Profiles section in the AvePoint Online Services user guide.

    *Note: If your organization selects Block access for the Apps that don’t use modern authentication settings in the SharePoint admin center, the service account profile with MFA enabled cannot be used for the Ghost Guest Users rule in Identity Manager. You can use the app profile authentication method for the Ghost Guest Users rule. For details about the permissions, refer to Required Permissions.

    If you have purchased user seats for AvePoint Cloud Management Identity Manager, you can access all of the following features:

    - If you want to create a new user in Microsoft 365, refer to Create a New User for more information. - If you want to create Microsoft 365 users in batch, refer to Create Users in Batch for more information. - If you want to create a new group in Microsoft 365, refer to Create a New Group for more information. - If you want to create Microsoft 365 groups in batch, refer to Create Groups in Batch for more information. - If you want to invite an external user as a guest user in your organization, refer to Invite a Guest User for more information. - If you want to quickly invite external users as guests in batch, refer to Invite Guest Users in Batch for more information. - If you want to configure Policy Enforcer profiles to control users and user activities in Microsoft 365, refer to Configure a Policy Enforcer Profile for more information. - If you want to manage users that already exist in Microsoft 365, refer to Manage Existing Users for more information. - If you want to manage groups that already exist in Microsoft 365, refer to Manage Existing Groups for more information.

    The features for managing users and groups support auditing user activities, and you can view the activity history in DocAve Reports > DocAve Auditor.

    The permission levels of Identity Manager features are manageable in Control Panel > Account Manager > Permission Level.

    *Note: If you have not granted permission for a specific Microsoft tenant to standard users, the Microsoft tenant will be unavailable when the standard users log into Identity Manager.