Home > Supported and Unsupported Data Types > ServiceNow ITSM
Download this articleServiceNow ITSM (Private Preview)
The ServiceNow ITSM service is currently in private preview. If you want to try this service, contact your AvePoint representative for assistance.
Refer to the following table for the supported object types you can protect in ServiceNow ITSM.
User
| Data Types | Sub Data Types | Backup | Export | Restore-Merge | Restore-Create new |
|---|---|---|---|---|---|
| Calendar_intergration | Supported | Supported | Supported | Supported | |
| country | Supported | Supported | Supported | Supported | |
| User_password | Unsupported | Unsupported | Unsupported | Unsupported | |
| Last login time | Supported | Supported | Unsupported | Unsupported | |
| Source | Supported | Supported | Supported | Supported | |
| Sys_updated_on | Supported | Supported | Supported | Supported | |
| Building | Supported | Supported | Supported | Supported | |
| web_service_access_only | Supported | Supported | Supported | Supported | |
| notification | Supported | Supported | Supported | Supported | |
| enable_multifactor_authn | Supported | Supported | Supported | Supported | |
| sys_updated_by | Supported | Supported | Supported | Supported | |
| sys_created_on | Supported | Supported | Supported | Supported | |
| sys_domain | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| sys_domain | Value | Supported | Supported | Supported | Supported |
| state | Value | Supported | Supported | Supported | Supported |
| fax | Value | Supported | Supported | Supported | Supported |
| identity_type | Value | Supported | Supported | Supported | Supported |
| vip | Value | Supported | Supported | Supported | Supported |
| sys_created_by | Value | Supported | Supported | Supported | Supported |
| zip | Value | Supported | Supported | Supported | Supported |
| home_phone | Value | Supported | Supported | Supported | Supported |
| time_format | Value | Supported | Supported | Supported | Supported |
| last_login | Value | Supported | Supported | Unsupported | Unsupported |
| default_perspective | Value | Supported | Supported | Supported | Supported |
| active | Value | Supported | Supported | Unsupported | Unsupported |
| sys_domain_path | Value | Supported | Supported | Supported | Supported |
| cost_center | Value | Supported | Supported | Supported | Supported |
| phone | Value | Supported | Supported | Supported | Supported |
| name | Value | Supported | Supported | Supported | Supported |
| employee_number | Value | Supported | Supported | Supported | Supported |
| password_needs_reset | Value | Supported | Supported | Unsupported | Unsupported |
| gender | Value | Supported | Supported | Supported | Supported |
| city | Value | Supported | Supported | Supported | Supported |
| failed_attempts | Value | Supported | Supported | Supported | Supported |
| user_name | Value | Supported | Supported | Supported | Supported |
| roles | Value | Supported | Supported | Supported | Supported |
| manager_hp1 | Value | Supported | Supported | Supported | Supported |
| sys_class_name | Value | Supported | Supported | Supported | Supported |
| sys_id | Value | Supported | Supported | Supported | Supported |
| federated_id | Value | Supported | Supported | Unsupported | Unsupported |
| internal_integration_user | Value | Supported | Supported | Supported | Supported |
| ldap_server | Value | Supported | Supported | Supported | Supported |
| mobile_phone | Value | Supported | Supported | Supported | Supported |
| street | Value | Supported | Supported | Supported | Supported |
| company | Value | Supported | Supported | Supported | Supported |
| department | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| department | Values | Supported | Supported | Supported | Supported |
| first_name | Values | Supported | Supported | Supported | Supported |
| Values | Supported | Supported | Supported | Supported | |
| introduction | Values | Supported | Supported | Supported | Supported |
| preferred_language | Values | Supported | Supported | Supported | Supported |
| manager | Values | Supported | Supported | Supported | Supported |
| locked_out | Values | Supported | Supported | Supported | Supported |
| sys_mod_coun | Values | Supported | Supported | Supported | Supported |
| last_name | Values | Supported | Supported | Supported | Supported |
| photo | Values | Supported | Supported | Supported | Supported |
| avatar | Values | Supported | Supported | Supported | Supported |
| middle_name | Values | Supported | Supported | Supported | Supported |
| sys_tags | Values | Supported | Supported | Supported | Supported |
| time_zone | Values | Supported | Supported | Supported | Supported |
| schedule | Values | Supported | Supported | Supported | Supported |
| date_format | Values | Supported | Supported | Supported | Supported |
| location | Values | Supported | Supported | Supported | Supported |
| User_Roles | Values | Supported | Unsupported | Unsupported | Unsupported |
| User_Group | Values | Supported | Unsupported | Unsupported | Unsupported |
| User_Delegated | Values | Supported | Unsupported | Unsupported | Unsupported |
| User_User certificates | Values | Supported | Unsupported | Unsupported | Unsupported |
User Group
| Data Types | Sub Data Types | Backup | Export | Restore-Merge | Restore-Create new |
|---|---|---|---|---|---|
| Parents | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| Parents | Value | Supported | Supported | Supported | Supported |
| Manager | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| Manager | Value | Supported | Supported | Supported | Supported |
| Roles | Value | Supported | Supported | Supported | Supported |
| sys_mod_count | Value | Supported | Supported | Supported | Supported |
| active | Value | Supported | Supported | Supported | Supported |
| description | Value | Supported | Supported | Supported | Supported |
| source | Value | Supported | Supported | Supported | Supported |
| sys_updated_on | Value | Supported | Supported | Supported | Supported |
| sys_tags | Value | Supported | Supported | Supported | Supported |
| type | Value | Supported | Supported | Supported | Supported |
| sys_id | Value | Supported | Supported | Supported | Supported |
| sys_updated_by | Value | Supported | Supported | Supported | Supported |
| cost_center | Value | Supported | Supported | Supported | Supported |
| default_assignee | Value | Supported | Supported | Supported | Supported |
| sys_created_on | Value | Supported | Supported | Supported | Supported |
| name | Value | Supported | Supported | Supported | Supported |
| exclude_manager | Value | Supported | Supported | Supported | Supported |
| Value | Supported | Supported | Supported | Supported | |
| include_members | Value | Supported | Supported | Supported | Supported |
| sys_created_by | Value | Supported | Supported | Supported | Supported |
| Roles | Value | Supported | Supported | Supported | Supported |
| Group member | Value | Supported | Supported | Unsupported | Unsupported |
| Groups | Value | Supported | Supported | Supported | Supported |
User Role
| Data Types | Sub Data Types | Backup | Export | Restore-Merge | Restore-Create new |
|---|---|---|---|---|---|
| grantable | Value | Supported | Supported | Supported | Supported |
| sys_mod_count | Value | Supported | Supported | Supported | Supported |
| description | Value | Supported | Supported | Supported | Supported |
| elevated_privilege | Value | Supported | Supported | Supported | Supported |
| suffix | Value | Supported | Supported | Supported | Supported |
| sys_class_name | Value | Supported | Supported | Supported | Supported |
| scoped_admin | Value | Supported | Supported | Supported | Supported |
| can_delegate | Value | Supported | Supported | Supported | Supported |
| includes_roles | Value | Supported | Supported | Supported | Supported |
| sys_id | Value | Supported | Supported | Supported | Supported |
| sys_package | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| sys_package | Value | Supported | Supported | Unsupported | Unsupported |
| federated_id | Value | Supported | Supported | Unsupported | Unsupported |
| sys_update_name | Value | Supported | Supported | Supported | Supported |
| sys_updated_by | Value | Supported | Supported | Supported | Supported |
| sys_created_on | Value | Supported | Supported | Supported | Supported |
| sys_name | Value | Supported | Supported | Supported | Supported |
| sys_scope | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| sys_scope | Value | Supported | Supported | Supported | Supported |
| assignable_by | Value | Supported | Supported | Supported | Supported |
| sys_created_by | Value | Supported | Supported | Supported | Supported |
| sys_policy | Value | Supported | Supported | Supported | Supported |
| Contain Roles | Value | Supported | Unsupported | Supported | Supported |
| Application with Role | Value | Supported | Unsupported | Supported | Supported |
| Modules with Role | Value | Supported | Unsupported | Supported | Supported |
Incidents
| Data Types | Sub Data Types | Backup | Export | Restore-Merge | Restore-Create new |
|---|---|---|---|---|---|
| parent | Value | Supported | Supported | Supported | Supported |
| made_sla | Value | Supported | Supported | Supported | Supported |
| watch_list | Value | Supported | Supported | Supported | Supported |
| upon_reject | Value | Supported | Supported | Supported | Supported |
| child_incidents | Value | Supported | Supported | Supported | Supported |
| origin_table | Value | Supported | Supported | Supported | Supported |
| approval_history | Value | Supported | Supported | Supported | Supported |
| resolved_by | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| resolved_by | Value | Supported | Supported | Supported | Supported |
| sys_updated_by | Value | Supported | Supported | Supported | Supported |
| opened_by_Links | Value | Supported | Supported | Supported | Supported |
| opened_by_values | Value | Supported | Supported | Supported | Supported |
| user_input | Value | Supported | Supported | Supported | Supported |
| sys_created_on | Value | Supported | Supported | Supported | Supported |
| sys_domain_Links | Value | Supported | Supported | Supported | Supported |
| sys_domain_values | Value | Supported | Supported | Supported | Supported |
| state | Value | Supported | Supported | Supported | Supported |
| route_reason | Value | Supported | Supported | Supported | Supported |
| sys_created_by | Value | Supported | Supported | Supported | Supported |
| order | Value | Supported | Supported | Supported | Supported |
| closed_at | Value | Supported | Supported | Supported | Supported |
| Links | Value | Supported | Supported | Supported | Supported |
| Values | Value | Supported | Supported | Supported | Supported |
| delivery_plan | Value | Supported | Supported | Supported | Supported |
| contract | Value | Supported | Supported | Supported | Supported |
| impact | Value | Supported | Supported | Supported | Supported |
| active | Value | Supported | Supported | Supported | Supported |
| work_notes_list | Value | Supported | Supported | Supported | Supported |
| business_service | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| business_service | Value | Supported | Supported | Supported | Supported |
| business_impact | Value | Supported | Supported | Supported | Supported |
| priority | Value | Supported | Supported | Supported | Supported |
| sys_domain_path | Value | Supported | Supported | Supported | Supported |
| expected_start | Value | Supported | Supported | Supported | Supported |
| business_duration | Value | Supported | Supported | Supported | Supported |
| group_list | Value | Supported | Supported | Supported | Supported |
| work_end | Value | Supported | Supported | Supported | Supported |
| caller_id | Links | Supported | Supported | Unsupported | Unsupported |
| caller_id | Value | Supported | Supported | Supported | Supported |
| reopened_time | Value | Supported | Supported | Supported | Supported |
| resolved_at | Value | Supported | Supported | Supported | Supported |
| approval_set | Value | Supported | Supported | Supported | Supported |
| subcategory | Value | Supported | Supported | Supported | Supported |
| work_notes | Value | Supported | Supported | Supported | Supported |
| universal_request | Value | Supported | Supported | Supported | Supported |
| short_description | Value | Supported | Supported | Supported | Supported |
| close_code | Value | Supported | Supported | Supported | Supported |
| correlation_display | Value | Supported | Supported | Supported | Supported |
| delivery_task | Value | Supported | Supported | Supported | Supported |
| work_start | Value | Supported | Supported | Supported | Supported |
| assignment_group | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| assignment_group | Value | Supported | Supported | Supported | Supported |
| additional_assignee_list | Value | Supported | Supported | Supported | Supported |
| business_stc | Value | Supported | Supported | Supported | Supported |
| cause | Value | Supported | Supported | Supported | Supported |
| description | Value | Supported | Supported | Supported | Supported |
| origin_id | Value | Supported | Supported | Supported | Supported |
| calendar_duration | Value | Supported | Supported | Supported | Supported |
| close_notes | Value | Supported | Supported | Supported | Supported |
| notify | Value | Supported | Supported | Supported | Supported |
| service_offering | Value | Supported | Supported | Supported | Supported |
| sys_class_name | Value | Supported | Supported | Supported | Supported |
| closed_by_Links | Value | Supported | Supported | Unsupported | Unsupported |
| closed_by_values | Value | Supported | Supported | Supported | Supported |
| follow_up | Value | Supported | Supported | Supported | Supported |
| parent_incident | Value | Supported | Supported | Supported | Supported |
| sys_id | Value | Supported | Supported | Supported | Supported |
| contact_type | Value | Supported | Supported | Supported | Supported |
| reopened_by | Value | Supported | Supported | Supported | Supported |
| urgency | Value | Supported | Supported | Supported | Supported |
| company_Links | Value | Supported | Supported | Supported | Supported |
| company_values | Value | Supported | Supported | Supported | Supported |
| reassignment_count | Value | Supported | Supported | Supported | Supported |
| activity_due | Value | Supported | Supported | Supported | Supported |
| assigned_to | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| assigned_to | Value | Supported | Supported | Supported | Supported |
| severity | Value | Supported | Supported | Supported | Supported |
| comments | Value | Supported | Supported | Supported | Supported |
| approval | Value | Supported | Supported | Supported | Supported |
| sla_due | Value | Supported | Supported | Supported | Supported |
| comments_and_work_notes | Value | Supported | Supported | Supported | Supported |
| sys_mod_count | Value | Supported | Supported | Supported | Supported |
| sys_tags | Value | Supported | Supported | Supported | Supported |
| upon_approval | Value | Supported | Supported | Supported | Supported |
| location | Value | Supported | Supported | Supported | Supported |
| category | Value | Supported | Supported | Supported | Supported |
Changes
| Data Types | Sub Data Types | Backup | Export | Restore-Merge | Restore-Create new |
|---|---|---|---|---|---|
| parent | Value | Supported | Supported | Supported | Supported |
| Reason | Value | Supported | Supported | Supported | Supported |
| Watch_list | Value | Supported | Supported | Supported | Supported |
| Up_on reject | Value | Supported | Supported | Supported | Supported |
| sys_updated_on | Value | Supported | Supported | Unsupported | Unsupported |
| type | Value | Supported | Supported | Supported | Supported |
| approval_history | Value | Supported | Supported | Supported | Supported |
| chg_model_template | Value | Supported | Supported | Supported | Supported |
| number | Value | Supported | Supported | Supported | Supported |
| test_plan | Value | Supported | Supported | Supported | Supported |
| cab_delegate | Value | Supported | Supported | Supported | Supported |
| requested_by_date | Value | Supported | Supported | Supported | Supported |
| state | Value | Supported | Supported | Unsupported | Unsupported |
| sys_created_by | Value | Supported | Supported | Supported | Supported |
| knowledge | Value | Supported | Supported | Supported | Supported |
| order | Value | Supported | Supported | Supported | Supported |
| phase | Value | Supported | Supported | Supported | Supported |
| cmdb_ci | Value | Supported | Supported | Supported | Supported |
| delivery_plan | Value | Supported | Supported | Supported | Supported |
| contract | Value | Supported | Supported | Supported | Supported |
| impact | Value | Supported | Supported | Supported | Supported |
| active | Value | Supported | Supported | Supported | Supported |
| work_notes_list | Value | Supported | Supported | Supported | Supported |
| priority | Value | Supported | Supported | Supported | Supported |
| sys_domain_path | Value | Supported | Supported | Supported | Supported |
| cab_recommendation | Value | Supported | Supported | Supported | Supported |
| production_system | Value | Supported | Supported | Supported | Supported |
| review_date | Value | Supported | Supported | Supported | Supported |
| business_duration | Value | Supported | Supported | Supported | Supported |
| group_list | Value | Supported | Supported | Supported | Supported |
| requested_by | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| requested_by | Value | Supported | Supported | Supported | Supported |
| change_plan | Value | Supported | Supported | Supported | Supported |
| approval_set | Value | Supported | Supported | Supported | Supported |
| copied_from | Value | Supported | Supported | Supported | Supported |
| implementation_plan | Value | Supported | Supported | Supported | Supported |
| universal_request | Value | Supported | Supported | Supported | Supported |
| end_date | Value | Supported | Supported | Supported | Supported |
| short_description | Value | Supported | Supported | Supported | Supported |
| correlation_display | Value | Supported | Supported | Supported | Supported |
| delivery_task | Value | Supported | Supported | Supported | Supported |
| work_start | Value | Supported | Supported | Supported | Supported |
| additional_assignee_list | Value | Supported | Supported | Supported | Supported |
| outside_maintenance_schedule | Value | Supported | Supported | Supported | Supported |
| std_change_producer_version | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| std_change_producer_version | Value | Supported | Supported | Supported | Supported |
| service_offering | Value | Supported | Supported | Supported | Supported |
| sys_class_name | Value | Supported | Supported | Supported | Supported |
| closed_by | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| closed_by | Value | Supported | Supported | Supported | Supported |
| follow_up | Value | Supported | Supported | Supported | Supported |
| reassignment_count | Value | Supported | Supported | Supported | Supported |
| review_status | Value | Supported | Supported | Supported | Supported |
| assigned_to | Value | Supported | Supported | Supported | Supported |
| start_date | Value | Supported | Supported | Supported | Supported |
| sla_due | Value | Supported | Supported | Supported | Supported |
| comments_and_work_notes | Value | Supported | Supported | Supported | Supported |
| escalation | Value | Supported | Supported | Supported | Supported |
| upon_approval | Value | Supported | Supported | Supported | Supported |
| correlation_id | Value | Supported | Supported | Supported | Supported |
| exclude_from_conflict_detection | Value | Supported | Supported | Supported | Supported |
| made_sla | Value | Supported | Supported | Supported | Supported |
| backout_plan | Value | Supported | Supported | Supported | Supported |
| conflict_status | Value | Supported | Supported | Supported | Supported |
| task_effective_number | Value | Supported | Supported | Supported | Supported |
| sys_updated_by | Value | Supported | Supported | Unsupported | Unsupported |
| opened_by | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| opened_by | Value | Supported | Supported | Supported | Supported |
| user_input | Value | Supported | Supported | Supported | Supported |
| sys_created_on | Value | Supported | Supported | Supported | Supported |
| on_hold_task | Value | Supported | Supported | Supported | Supported |
| sys_domain | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| sys_domain | Value | Supported | Supported | Supported | Supported |
| route_reason | Value | Supported | Supported | Supported | Supported |
| closed_at | Value | Supported | Supported | Supported | Supported |
| review_comments | Value | Supported | Supported | Supported | Supported |
| business_service | Value | Supported | Supported | Supported | Supported |
| time_worked | Value | Supported | Supported | Supported | Supported |
| chg_model | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| chg_model | Value | Supported | Supported | Supported | Supported |
| expected_start | Value | Supported | Supported | Supported | Supported |
| opened_at | Value | Supported | Supported | Supported | Supported |
| work_end | Value | Supported | Supported | Supported | Supported |
| phase_state | Value | Supported | Supported | Supported | Supported |
| work_notes | Value | Supported | Supported | Supported | Supported |
| close_code | Value | Supported | Supported | Supported | Supported |
| assignment_group | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| assignment_group | Value | Supported | Supported | Supported | Supported |
| description | Value | Supported | Supported | Supported | Supported |
| on_hold_reason | Value | Supported | Supported | Supported | Supported |
| calendar_duration | Value | Supported | Supported | Supported | Supported |
| close_notes | Value | Supported | Supported | Supported | Supported |
| sys_id | Value | Supported | Supported | Supported | Supported |
| contact_type | Value | Supported | Supported | Supported | Supported |
| cab_required | Value | Supported | Supported | Supported | Supported |
| urgency | Value | Supported | Supported | Supported | Supported |
| scope | Value | Supported | Supported | Supported | Supported |
| company | Value | Supported | Supported | Supported | Supported |
| justification | Value | Supported | Supported | Supported | Supported |
| activity_due | Value | Supported | Supported | Supported | Supported |
| comment | Value | Supported | Supported | Supported | Supported |
| approval | Value | Supported | Supported | Supported | Supported |
| due_date | Value | Supported | Supported | Supported | Supported |
| sys_mod_count | Value | Supported | Supported | Supported | Supported |
| on_hold | Value | Supported | Supported | Supported | Supported |
| sys_tags | Value | Supported | Supported | Supported | Supported |
| cab_date_time | Value | Supported | Supported | Supported | Supported |
| conflict_last_run | Value | Supported | Supported | Supported | Supported |
| unauthorized | Value | Supported | Supported | Supported | Supported |
| location | Value | Supported | Supported | Supported | Supported |
| risk | Value | Supported | Supported | Supported | Supported |
| category | Value | Supported | Supported | Supported | Supported |
| risk_impact_analysis | Value | Supported | Supported | Supported | Supported |
| Planning_ Justification | Value | Supported | Unsupported | Supported | Supported |
| Planing_ Implementation plan | Value | Supported | Unsupported | Supported | Supported |
| Planing_Risk and impact analysis | Value | Supported | Unsupported | Supported | Supported |
| Planing_Backout plan | Value | Supported | Unsupported | Supported | Supported |
| Planning_test Plan | Value | Supported | Unsupported | Supported | Supported |
| Schedule_ Planned start date | Value | Supported | Unsupported | Supported | Supported |
| Schedule_Planned end date | Value | Supported | Unsupported | Supported | Supported |
| Schedule_CAB required | Value | Supported | Unsupported | Supported | Supported |
| Schedule_CAB date/time | Value | Supported | Unsupported | Supported | Supported |
| Schedule_Actual start date | Value | Supported | Unsupported | Supported | Supported |
| Schedule_Actual end date | Value | Supported | Unsupported | Supported | Supported |
| Schedule_CAB delegate | Value | Supported | Unsupported | Supported | Supported |
| Schedule_CAB recommendation | Value | Supported | Unsupported | Supported | Supported |
| Conflict | Value | Supported | Unsupported | Supported | Supported |
| Notes_Waitch list | Value | Supported | Unsupported | Supported | Supported |
| Notes_Comments (Customer visible) | Value | Supported | Unsupported | Supported | Supported |
| Notes_Work notes | Value | Supported | Unsupported | Supported | Supported |
| Closure information _ Close code | Value | Supported | Unsupported | Supported | Supported |
| Closure information_ Close notes | Value | Supported | Unsupported | Supported | Supported |
Problems
| Data Types | Sub Data Types | Backup | Export | Restore-Merge | Restore-Create new |
|---|---|---|---|---|---|
| parent | Value | Supported | Supported | Supported | Supported |
| watch_list | Value | Supported | Supported | Supported | Supported |
| fix_communicated_by | Value | Supported | Supported | Supported | Supported |
| upon_reject | Value | Supported | Supported | Supported | Supported |
| sys_updated_on | Value | Supported | Supported | Supported | Supported |
| approval_history | Value | Supported | Supported | Supported | Supported |
| number | Value | Supported | Supported | Unsupported | Unsupported |
| state | Value | Supported | Supported | Unsupported | Unsupported |
| sys_created_by | Value | Supported | Supported | Supported | Supported |
| knowledge | Value | Supported | Supported | Supported | Supported |
| order | Value | Supported | Supported | Supported | Supported |
| major_problem | Value | Supported | Supported | Supported | Supported |
| cmdb_ci | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| cmdb_ci | Value | Supported | Supported | Supported | Supported |
| delivery_plan | Value | Supported | Supported | Supported | Supported |
| contract | Value | Supported | Supported | Supported | Supported |
| impact | Value | Supported | Supported | Supported | Supported |
| active | Value | Supported | Supported | Supported | Supported |
| work_notes_list | Value | Supported | Supported | Supported | Supported |
| priority | Value | Supported | Supported | Supported | Supported |
| sys_domain_path | Value | Supported | Supported | Supported | Supported |
| business_duration | Value | Supported | Supported | Supported | Supported |
| group_list | Value | Supported | Supported | Supported | Supported |
| approval_set | Value | Supported | Supported | Supported | Supported |
| primary_known_error_article | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| primary_known_error_article | Value | Supported | Supported | Supported | Supported |
| universal_request | Value | Supported | Supported | Supported | Supported |
| short_description | Value | Supported | Supported | Supported | Supported |
| correlation_display | Value | Supported | Supported | Supported | Supported |
| delivery_task | Value | Supported | Supported | Supported | Supported |
| work_start | Value | Supported | Supported | Supported | Supported |
| known_error | Value | Supported | Supported | Supported | Supported |
| additional_assignee_list | Value | Supported | Supported | Supported | Supported |
| service_offering | Value | Supported | Supported | Supported | Supported |
| sys_class_name | Value | Supported | Supported | Supported | Supported |
| closed_by | Value | Supported | Supported | Supported | Supported |
| follow_up | Value | Supported | Supported | Supported | Supported |
| workaround | Value | Supported | Supported | Supported | Supported |
| reopened_by | Value | Supported | Supported | Supported | Supported |
| reassignment_count | Value | Supported | Supported | Supported | Supported |
| confirmed_at | Value | Supported | Supported | Supported | Supported |
| related_incidents | Value | Supported | Supported | Supported | Supported |
| assigned_to | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| assigned_to | Value | Supported | Supported | Supported | Supported |
| prb_model | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| prb_model | Value | Supported | Supported | Supported | Supported |
| sla_due | Value | Supported | Supported | Supported | Supported |
| comments_and_work_notes | Value | Supported | Supported | Supported | Supported |
| escalation | Value | Supported | Supported | Supported | Supported |
| upon_approval | Value | Supported | Supported | Supported | Supported |
| confirmed_by | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| confirmed_by | Value | Supported | Supported | Supported | Supported |
| correlation_id | Value | Supported | Supported | Supported | Supported |
| first_reported_by_task | Value | Supported | Supported | Supported | Supported |
| made_sla | Value | Supported | Supported | Supported | Supported |
| cause_notes | Value | Supported | Supported | Supported | Supported |
| task_effective_number | Value | Supported | Supported | Supported | Supported |
| fix_at | Value | Supported | Supported | Supported | Supported |
| resolved_by | Value | Supported | Supported | Supported | Supported |
| sys_updated_by | Value | Supported | Supported | Supported | Supported |
| opened_by | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| opened_by | Value | Supported | Supported | Supported | Supported |
| user_input | Value | Supported | Supported | Supported | Supported |
| sys_created_on | Value | Supported | Supported | Supported | Supported |
| sys_domain | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| sys_domain | Value | Supported | Supported | Supported | Supported |
| route_reason | Value | Supported | Supported | Supported | Supported |
| closed_at | Value | Supported | Supported | Supported | Supported |
| business_service | Value | Supported | Supported | Supported | Supported |
| rfc | Value | Supported | Supported | Supported | Supported |
| time_worked | Value | Supported | Supported | Supported | Supported |
| expected_start | Value | Supported | Supported | Supported | Supported |
| opened_at | Value | Supported | Supported | Supported | Supported |
| work_end | Value | Supported | Supported | Supported | Supported |
| resolved_at | Value | Supported | Supported | Supported | Supported |
| subcategory | Value | Supported | Supported | Supported | Supported |
| work_notes | Value | Supported | Supported | Supported | Supported |
| reopened_at | Value | Supported | Supported | Supported | Supported |
| assignment_group | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| assignment_group | Value | Supported | Supported | Supported | Supported |
| description | Value | Supported | Supported | Supported | Supported |
| calendar_duration | Value | Supported | Supported | Supported | Supported |
| fix_by | Value | Supported | Supported | Supported | Supported |
| close_notes | Value | Supported | Supported | Supported | Supported |
| sys_id | Value | Supported | Supported | Supported | Supported |
| contact_type | Value | Supported | Supported | Supported | Supported |
| resolution_code | Value | Supported | Supported | Supported | Supported |
| urgency | Value | Supported | Supported | Supported | Supported |
| company | Value | Supported | Supported | Supported | Supported |
| activity_due | Value | Supported | Supported | Supported | Supported |
| workaround_communicated_by | Value | Supported | Supported | Supported | Supported |
| review_outcome | Value | Supported | Supported | Supported | Supported |
| comments | Value | Supported | Supported | Unsupported | Unsupported |
| fix_communicated_at | Value | Supported | Supported | Supported | Supported |
| approval | Value | Supported | Supported | Supported | Supported |
| due_date | Value | Supported | Supported | Supported | Supported |
| problem_state | Value | Supported | Supported | Supported | Supported |
| sys_mod_count | Value | Supported | Supported | Supported | Supported |
| reopen_count | Value | Supported | Supported | Supported | Supported |
| duplicate_of | Value | Supported | Supported | Supported | Supported |
| sys_tags | Value | Supported | Supported | Supported | Supported |
| location | Value | Supported | Supported | Supported | Supported |
| workaround_communicated_at | Value | Supported | Supported | Supported | Supported |
| category | Value | Supported | Supported | Supported | Supported |
| fix_notes | Value | Supported | Supported | Supported | Supported |
| workaround_applied | Value | Supported | Supported | Supported | Supported |
| Effective number | Value | Supported | Supported | Unsupported | Unsupported |
| Escalation | Value | Supported | Supported | Unsupported | Unsupported |
| Follow up | Value | Supported | Supported | Unsupported | Unsupported |
| Group list | Value | Supported | Supported | Unsupported | Unsupported |
| Knowledge | Value | Supported | Supported | Unsupported | Unsupported |
| Known error | Value | Supported | Supported | Unsupported | Unsupported |
| Notes_work notes | Value | Supported | Supported | Supported | Supported |
| Analysis information_Primary Known Error article | Value | Supported | Unsupported | Supported | Supported |
| Analysis Information_Workaround | Value | Supported | Unsupported | Supported | Supported |
| Analysis Information_cause notes | Value | Supported | Unsupported | Supported | Supported |
| Resolution information_Resolved by | Value | Supported | Unsupported | Supported | Supported |
| Resolution Information_Resolved | Value | Supported | Unsupported | Supported | Supported |
| Resolution Information_Fix notes | Value | Supported | Unsupported | Supported | Supported |
| Others information_Opened by | Value | Supported | Unsupported | Supported | Supported |
| Others information_Confirmed by | Value | Supported | Unsupported | Unsupported | Unsupported |
| Others information_Opened at | Value | Supported | Unsupported | Unsupported | Unsupported |
| Others information_Confirmed | Value | Supported | Unsupported | Unsupported | Unsupported |
Requests
| Data Types | Sub Data Types | Backup | Export | Restore-Merge | Restore-Create new |
|---|---|---|---|---|---|
| Made SLA | Value | Supported | Supported | Supported | Supported |
| Major problem review notes | Value | Supported | Supported | Supported | Supported |
| Parent | Value | Supported | Supported | Supported | Supported |
| Reassignment count | Value | Supported | Supported | Supported | Supported |
| SLA due | Value | Supported | Supported | Supported | Supported |
| Task type | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| Time works | Value | Supported | Supported | Supported | Supported |
| Universal request | Value | Supported | Supported | Supported | Supported |
| Updated by | Value | Supported | Supported | Supported | Supported |
| Watch list | Value | Supported | Supported | Supported | Supported |
| Problem statement | Value | Supported | Supported | Supported | Supported |
| Description | Value | Supported | Supported | Supported | Supported |
| Notes_Work notes list | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| Notes_work notes | Value | Supported | Supported | Supported | Supported |
| Analysis information_Primary Known Error article | Value | Supported | Supported | Supported | Supported |
| Analysis Information_Workaround | Value | Supported | Supported | Supported | Supported |
| Analysis Information_cause notes | Value | Supported | Supported | Supported | Supported |
| Resolution information_Resolved by | Value | Supported | Supported | Supported | Supported |
| Resolution Information_Resolved | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| Resolution Information_Fix notes | Value | Supported | Supported | Supported | Supported |
| Others information_Opened by | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| Others information_Confirmed by | Value | Unsupported | Unsupported | Unsupported | Unsupported |
| Others information_Opened at | Value | Supported | Supported | Supported | Supported |
| Others information_Confirmed | Value | Supported | Supported | Supported | Supported |
| sys_created_by | Value | Supported | Supported | Supported | Supported |
| knowledge | Value | Supported | Supported | Supported | Supported |
| order | Value | Supported | Supported | Supported | Supported |
| closed_at | Value | Supported | Supported | Supported | Supported |
| cmdb_ci | Value | Supported | Supported | Supported | Supported |
| delivery_plan | Value | Unsupported | Unsupported | Unsupported | Unsupported |
| backordered | Value | Supported | Supported | Supported | Supported |
| contract | Value | Supported | Supported | Supported | Supported |
| impact | Value | Supported | Supported | Supported | Supported |
| active | Value | Supported | Supported | Supported | Supported |
| work_notes_list | Value | Supported | Supported | Supported | Supported |
| business_service | Value | Supported | Supported | Supported | Supported |
| priority | Value | Supported | Supported | Supported | Supported |
| sys_domain_path | Value | Supported | Supported | Supported | Supported |
| time_worked | Value | Supported | Supported | Supported | Supported |
| expected_start | Value | Supported | Supported | Supported | Supported |
| flow_context | Value | Supported | Supported | Supported | Supported |
| opened_at | Value | Supported | Supported | Supported | Supported |
| business_duration | Value | Supported | Supported | Supported | Supported |
| group_list | Value | Supported | Supported | Supported | Supported |
| configuration_item | Value | Supported | Supported | Supported | Supported |
| work_end | Value | Supported | Supported | Supported | Supported |
| approval_set | Value | Supported | Supported | Supported | Supported |
| work_notes | Value | Supported | Supported | Supported | Supported |
| order_guide | Value | Supported | Supported | Supported | Supported |
| universal_request | Value | Supported | Supported | Supported | Supported |
| request | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| request | Value | Supported | Supported | Supported | Supported |
| short_description | Value | Supported | Supported | Supported | Supported |
| correlation_display | Value | Supported | Supported | Supported | Supported |
| delivery_task | Value | Unsupported | Unsupported | Unsupported | Unsupported |
| work_start | Value | Supported | Supported | Supported | Supported |
| assignment_group | Value | Supported | Supported | Supported | Supported |
| additional_assignee_list | Value | Supported | Supported | Supported | Supported |
| description | Value | Supported | Supported | Supported | Supported |
| calendar_duration | Value | Supported | Supported | Supported | Supported |
| close_notes | Value | Supported | Supported | Supported | Supported |
| service_offering | Value | Supported | Supported | Supported | Supported |
| sys_class_name | Value | Supported | Supported | Supported | Supported |
| closed_by | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| closed_by | Value | Supported | Supported | Supported | Supported |
| follow_up | Value | Supported | Supported | Supported | Supported |
| sys_id | Value | Supported | Supported | Supported | Supported |
| contact_type | Value | Supported | Supported | Supported | Supported |
| urgency | Value | Supported | Supported | Supported | Supported |
| company | Value | Supported | Supported | Supported | Supported |
| reassignment_count | Value | Supported | Supported | Supported | Supported |
| activity_due | Value | Supported | Supported | Supported | Supported |
| assigned_to | Value | Supported | Supported | Supported | Supported |
| comments | Value | Supported | Supported | Supported | Supported |
| quantity | Value | Supported | Supported | Supported | Supported |
| approval | Value | Supported | Supported | Supported | Supported |
| sla_due | Value | Supported | Supported | Supported | Supported |
| comments_and_work_notes | Value | Supported | Supported | Supported | Supported |
| due_date | Value | Supported | Supported | Supported | Supported |
| sys_mod_count | Value | Supported | Supported | Supported | Supported |
| recurring_price | Value | Supported | Supported | Supported | Supported |
| sys_tags | Value | Supported | Supported | Supported | Supported |
| billable | Value | Supported | Supported | Supported | Supported |
| cat_item | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| cat_item | Value | Supported | Supported | Supported | Supported |
| stage | Value | Supported | Supported | Supported | Supported |
| escalation | Value | Supported | Supported | Supported | Supported |
| upon_approval | Value | Supported | Supported | Supported | Supported |
| correlation_id | Value | Supported | Supported | Supported | Supported |
| location | Value | Supported | Supported | Supported | Supported |
| estimated_delivery | Value | Supported | Supported | Supported | Supported |
| Catalog task | Value | Supported | Supported | Supported | Supported |
| Approvers | Value | Supported | Unsupported | Unsupported | Unsupported |
CMDB_CI
| Data Types | Sub Data Types | Backup | Export | Restore-Merge | Restore-Create new |
|---|---|---|---|---|---|
| attested_date | Value | Supported | Supported | Supported | Supported |
| skip_sync | Value | Supported | Supported | Supported | Supported |
| operational_status | Value | Supported | Supported | Supported | Supported |
| product_instance_id | Value | Supported | Supported | Supported | Supported |
| sys_updated_on | Value | Supported | Supported | Supported | Supported |
| attestation_score | Value | Supported | Supported | Supported | Supported |
| discovery_source | Value | Supported | Supported | Supported | Supported |
| first_discovered | Value | Supported | Supported | Supported | Supported |
| sys_updated_by | Value | Supported | Supported | Supported | Supported |
| due_in | Value | Supported | Supported | Supported | Supported |
| sys_created_on | Value | Supported | Supported | Supported | Supported |
| sys_domain | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| sys_domain | Value | Supported | Supported | Supported | Supported |
| install_date | Value | Supported | Supported | Supported | Supported |
| gl_account | Value | Supported | Supported | Supported | Supported |
| invoice_number | Value | Supported | Supported | Supported | Supported |
| sys_created_by | Value | Supported | Supported | Supported | Supported |
| warranty_expiration | Value | Supported | Supported | Supported | Supported |
| asset_tag | Value | Supported | Supported | Supported | Supported |
| fqdn | Value | Supported | Supported | Supported | Supported |
| change_control | Value | Supported | Supported | Supported | Supported |
| owned_by | Value | Supported | Supported | Supported | Supported |
| checked_out | Value | Supported | Supported | Supported | Supported |
| sys_domain_path | Value | Supported | Supported | Supported | Supported |
| business_unit | Value | Supported | Supported | Supported | Supported |
| delivery_date | Value | Supported | Supported | Supported | Supported |
| maintenance_schedule | Value | Supported | Supported | Supported | Supported |
| install_status | Value | Supported | Supported | Supported | Supported |
| cost_center | Value | Supported | Supported | Supported | Supported |
| attested_by | Value | Supported | Supported | Supported | Supported |
| supported_by | Value | Supported | Supported | Supported | Supported |
| dns_domain | Value | Supported | Supported | Supported | Supported |
| name | Value | Supported | Supported | Supported | Supported |
| assigned | Value | Supported | Supported | Supported | Supported |
| life_cycle_stage | Value | Supported | Supported | Supported | Supported |
| purchase_date | Value | Supported | Supported | Supported | Supported |
| subcategory | Value | Supported | Supported | Supported | Supported |
| short_description | Value | Supported | Supported | Supported | Supported |
| assignment_group | Value | Supported | Supported | Supported | Supported |
| managed_by | Value | Supported | Supported | Supported | Supported |
| managed_by_group | Value | Supported | Supported | Supported | Supported |
| can_print | Value | Supported | Supported | Supported | Supported |
| last_discovered | Value | Supported | Supported | Supported | Supported |
| sys_class_name | Value | Supported | Supported | Supported | Supported |
| manufacturer | Value | Supported | Supported | Supported | Supported |
| sys_id | Value | Supported | Supported | Supported | Supported |
| po_number | Value | Supported | Supported | Supported | Supported |
| checked_in | Value | Supported | Supported | Supported | Supported |
| sys_class_path | Value | Supported | Supported | Supported | Supported |
| life_cycle_stage_status | Value | Supported | Supported | Supported | Supported |
| mac_address | Value | Supported | Supported | Supported | Supported |
| vendor | Value | Supported | Supported | Supported | Supported |
| company | Value | Supported | Supported | Supported | Supported |
| justification | Value | Supported | Supported | Supported | Supported |
| model_number | Value | Supported | Supported | Supported | Supported |
| department | Value | Supported | Supported | Supported | Supported |
| assigned_to | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| assigned_to | Value | Supported | Supported | Supported | Supported |
| start_date | Value | Supported | Supported | Supported | Supported |
| comments | Value | Supported | Supported | Supported | Supported |
| cost | Value | Supported | Supported | Supported | Supported |
| attestation_status | Value | Supported | Supported | Supported | Supported |
| sys_mod_count | Value | Supported | Supported | Supported | Supported |
| monitor | Value | Supported | Supported | Supported | Supported |
| serial_number | Value | Supported | Supported | Supported | Supported |
| ip_address | Value | Supported | Supported | Supported | Supported |
| model_id | Value | Supported | Supported | Supported | Supported |
| duplicate_of | Value | Supported | Supported | Supported | Supported |
| sys_tags | Value | Supported | Supported | Supported | Supported |
| cost_cc | Value | Supported | Supported | Supported | Supported |
| order_date | Value | Supported | Supported | Supported | Supported |
| schedule | Value | Supported | Supported | Supported | Supported |
| support_group | Value | Supported | Supported | Supported | Supported |
| environment | Value | Supported | Supported | Supported | Supported |
| due | Value | Supported | Supported | Supported | Supported |
| attested | Value | Supported | Supported | Supported | Supported |
| correlation_id | Value | Supported | Supported | Supported | Supported |
| unverified | Value | Supported | Supported | Supported | Supported |
| attributes | Value | Supported | Supported | Supported | Supported |
| location | Value | Supported | Supported | Supported | Supported |
| asset | Value | Supported | Supported | Supported | Supported |
| category | Value | Supported | Supported | Supported | Supported |
| fault_count | Value | Supported | Supported | Supported | Supported |
| lease_id | Value | Supported | Supported | Supported | Supported |
Attachment
| Data Types | Sub Data Types | Backup | Export | Restore-Merge | Restore-Create new |
|---|---|---|---|---|---|
| size_bytes | Value | Supported | Unsupported | Supported | Supported |
| file_name | Value | Supported | Unsupported | Supported | Supported |
| sys_mod_count （Updates） | Value | Supported | Unsupported | Unsupported | Unsupported |
| average_image_color(Average image color) | Value | Supported | Unsupported | Unsupported | Unsupported |
| image_width | Value | Supported | Unsupported | Unsupported | Unsupported |
| sys_updated_on | Value | Supported | Unsupported | Supported | Supported |
| sys_tags（tags） | Value | Supported | Unsupported | Supported | Supported |
| sys_id | Value | Supported | Unsupported | Supported | Supported |
| image_height | Value | Supported | Unsupported | Unsupported | Unsupported |
| sys_updated_by | Value | Supported | Unsupported | Supported | Supported |
| content_type | Value | Supported | Unsupported | Supported | Supported |
| sys_created_on | Value | Supported | Unsupported | Supported | Supported |
| size_compressed | Value | Supported | Unsupported | Supported | Supported |
| compressed | Value | Supported | Unsupported | Supported | Supported |
| state | Value | Supported | Unsupported | Supported | Supported |
| table_sys_id | Value | Supported | Unsupported | Supported | Supported |
| chunk_size_bytes | Value | Supported | Unsupported | Supported | Supported |
| hash | Value | Supported | Unsupported | Supported | Supported |
| check file hash_differ value | Value | Supported | Unsupported | Supported | Supported |
Audit Trail (sys_audit)
| Data Types | Sub Data Types | Backup | Export | Restore-Merge | Restore-Create new |
|---|---|---|---|---|---|
| fieldname | Value | Supported | Supported | Unsupported | Unsupported |
| reason | Value | Supported | Supported | Unsupported | Unsupported |
| newvalue | Value | Supported | Supported | Unsupported | Unsupported |
| sys_created_on | Value | Supported | Supported | Unsupported | Unsupported |
| documentkey | Value | Supported | Supported | Unsupported | Unsupported |
| internal_checkpoint | Value | Supported | Supported | Unsupported | Unsupported |
| record_checkpoint | Value | Supported | Supported | Unsupported | Unsupported |
| tablename | Value | Supported | Supported | Unsupported | Unsupported |
| user | Value | Supported | Supported | Unsupported | Unsupported |
| oldvalue | Value | Supported | Supported | Unsupported | Unsupported |
| sys_created_by | Value | Supported | Supported | Unsupported | Unsupported |
Knowledge Articles
| Data Types | Sub Data Types | Backup | Export | Restore-Merge | Restore-Create new |
|---|---|---|---|---|---|
| wiki | Value | Supported | Supported | Supported | Supported |
| rating | Value | Supported | Supported | Supported | Supported |
| source | Value | Supported | Supported | Supported | Supported |
| sys_updated_on | Value | Supported | Supported | Supported | Supported |
| number | Value | Supported | Supported | Unsupported | Unsupported |
| sys_updated_by | Value | Supported | Supported | Supported | Supported |
| latest_aqi | Value | Supported | Supported | Supported | Supported |
| sys_created_on | Value | Supported | Supported | Supported | Supported |
| sys_domain | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| sys_domain | Value | Supported | Supported | Supported | Supported |
| workflow_state | Value | Supported | Supported | Supported | Supported |
| text | Value | Supported | Supported | Supported | Supported |
| editor_type | Value | Supported | Supported | Supported | Supported |
| sys_created_by | Value | Supported | Supported | Supported | Supported |
| scheduled_publish_date | Value | Supported | Supported | Supported | Supported |
| image | Value | Supported | Supported | Supported | Supported |
| cmdb_ci | Value | Supported | Supported | Supported | Supported |
| author | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| author | Value | Supported | Supported | Supported | Supported |
| can_read_user_criteria | Value | Supported | Supported | Supported | Supported |
| active | Value | Supported | Supported | Supported | Supported |
| cannot_read_user_criteria | Value | Supported | Supported | Supported | Supported |
| published | Value | Supported | Supported | Supported | Supported |
| helpful_count | Value | Supported | Supported | Supported | Supported |
| sys_domain_path | Value | Supported | Supported | Supported | Supported |
| version | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| version | Value | Supported | Supported | Unsupported | Unsupported |
| meta_description | Value | Supported | Supported | Supported | Supported |
| meta | Value | Supported | Supported | Supported | Supported |
| kb_knowledge_base | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| kb_knowledge_base | Value | Supported | Supported | Supported | Supported |
| topic | Value | Supported | Supported | Supported | Supported |
| display_number | Value | Supported | Supported | Unsupported | Unsupported |
| base_version | Value | Supported | Supported | Supported | Supported |
| short_description | Value | Supported | Supported | Supported | Supported |
| roles | Value | Supported | Supported | Supported | Supported |
| direct | Value | Supported | Supported | Unsupported | Unsupported |
| description | Value | Supported | Supported | Supported | Supported |
| generated_with_now_assist | Value | Supported | Supported | Supported | Supported |
| disable_suggesting | Value | Supported | Supported | Supported | Supported |
| sys_class_name | Value | Supported | Supported | Supported | Supported |
| article_id | Value | Supported | Supported | Supported | Supported |
| sys_id | Value | Supported | Supported | Supported | Supported |
| use_count | Value | Supported | Supported | Supported | Supported |
| flagged | Value | Supported | Supported | Supported | Supported |
| kb_knowledge_disable_commenting | Value | Supported | Supported | Supported | Supported |
| valid_to | Value | Supported | Supported | Supported | Supported |
| retired | Value | Supported | Supported | Supported | Supported |
| display_attachments | Value | Supported | Supported | Supported | Supported |
| latest | Value | Supported | Supported | Supported | Supported |
| summary | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| summary | Value | Supported | Supported | Unsupported | Unsupported |
| sys_view_count | Value | Supported | Supported | Supported | Supported |
| revised_by | Value | Supported | Supported | Supported | Supported |
| article_type | Value | Supported | Supported | Supported | Supported |
| sys_mod_count | Value | Supported | Supported | Supported | Supported |
| sys_tags | Value | Supported | Supported | Supported | Supported |
| instrumentation_metadata | Value | Supported | Supported | Supported | Supported |
| replacement_article | Value | Supported | Supported | Supported | Supported |
| taxonomy_topic | Value | Supported | Supported | Supported | Supported |
| view_as_allowed | Value | Supported | Supported | Supported | Supported |
| ownership_group | Value | Supported | Supported | Supported | Supported |
| category | Value | Supported | Supported | Supported | Supported |
| kb_category | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| kb_category | Value | Supported | Supported | Supported | Supported |
Approval
| Data Types | Sub Data Types | Backup | Export | Restore-Merge | Restore-Create new |
|---|---|---|---|---|---|
| approval_reason | Value | Supported | Supported | Supported | Supported |
| approver | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| approver | Value | Supported | Supported | Supported | Supported |
| comments | Value | Supported | Supported | Supported | Supported |
| sysapproval | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| sysapproval | Value | Supported | Supported | Supported | Supported |
| due_date | Value | Supported | Supported | Supported | Supported |
| sys_mod_count | Value | Supported | Supported | Supported | Supported |
| approval_journal_column | Value | Supported | Supported | Supported | Supported |
| approval_column | Value | Supported | Supported | Supported | Supported |
| sys_updated_on | Value | Supported | Supported | Supported | Supported |
| document_id | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| document_id | Value | Supported | Supported | Supported | Supported |
| process_step | Value | Supported | Supported | Supported | Supported |
| sys_tags | Value | Supported | Supported | Supported | Supported |
| expected_start | Value | Supported | Supported | Supported | Supported |
| sys_id | Value | Supported | Supported | Supported | Supported |
| state_binding | Value | Supported | Supported | Supported | Supported |
| sys_updated_by | Value | Supported | Supported | Supported | Supported |
| sys_created_on | Value | Supported | Supported | Supported | Supported |
| iteration | Value | Supported | Supported | Supported | Supported |
| state | Value | Supported | Supported | Supported | Supported |
| approval_source | Value | Supported | Supported | Supported | Supported |
| source_table | Value | Supported | Supported | Supported | Supported |
| sys_created_by | Value | Supported | Supported | Supported | Supported |
| group | Links | Unsupported | Unsupported | Unsupported | Unsupported |
| group | Value | Supported | Supported | Supported | Supported |
| order | Value | Supported | Supported | Supported | Supported |
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