#About AvePoint Cloud Backup for SaaS Applications

Cloud Backup for SaaS Applications offers capabilities for your SaaS applications protection, enhancing the reliability and security of your cloud environments, and allowing you to recover your cloud applications when needed.

Cloud Backup for SaaS applications supports the backup, restore, and export of your third-party applications, currently including Confluence, Docusign, GitHub, monday.com, Okta, Smartsheet, Atlassian Admin, Jira, and with more applications coming soon, offering robust data protection and recovery options for critical business applications. This advanced cloud management solution ensures unparalleled control and security for enterprise environments.

AvePoint Online Services now integrates with Cloud Backup for SaaS Applications to deliver comprehensive reporting within the Data Resiliency command center. This command center provides an at-a-glance view of your environment’s health, including backup success rates, the number of failed jobs, total protected data size, and an overall status summary of your protected SaaS applications. Additionally, it features a storage growth percentage change time-series line chart and a backup job trends chart, allowing for effective monitoring and analysis of your data protection landscape.

If you are in trial, your experience with the backup services in Cloud Backup for SaaS Applications will be limited:

• Confluence service in the trial allows protection for up to 3 spaces, 3 blogs, and 3 pages.

• Docusign service in the trial allows protection for up to 3 users, 3 groups, 3 envelopes, 3 templates, and documents in protected envelopes and templates.

• GitHub service in the trial allows protection for up to 1 repository, 3 branches, 3 issues, 3 pull requests, 3 releases, and release assets in protected releases.

• monday.com service in the trial allows protection for up to 3 boards.

• Okta service in the trial allows protection for up to 3 people, 3 groups, 3 applications, 3 roles, 3 Group Attributes, 3 API Authorized Servers, 3 Authentication Policies, 3 Global Session Policies, 3 Identity Providers, 3 Network Zones, and 3 Behavior Detections.

• Smartsheet service in the trial allows protection for up to 3 sheets.

• Atlassian Admin service in the trial allows protection for up to 3 users and 3 groups.

• Jira service in the trial allows protection for up to 3 projects, 3 issues for each project, 3 boards for each project, and attachments in protected issues and boards.

#Single Sign-On

With Single Sign-On (SSO) support, you can access the Cloud Backup for SaaS Applications interface via direct URL without providing user credentials, once it is detected that you have signed into the AvePoint Online Services interface.

#Storage Location

For application resilience, you can choose to use the default storage hosted by AvePoint to store your application backup data or choose to use your own storage. Currently, you can choose from the following supported storage types for AvePoint-hosted default storage or for BYOS (bring your own storage).

AvePoint Default Storage Type	BYOS Storage Type
Microsoft Azure Blob Storage	Microsoft Azure Blob StorageGoogle Cloud Storage

#Supported Browsers

The table below outlines the required browser versions to support AvePoint Cloud Backup for SaaS Applications.

Browser	Version
Google Chrome	The latest version
Microsoft Edge based on Chromium	The latest version

#Supported Data Centers

AvePoint Cloud Backup for SaaS Applications is now available in the following data centers:

• Australia Southeast (Victoria)

• Canada Central (Toronto)

• East US (Virginia)

• France Central (Paris)

• Germany West Central (Frankfurt)

• Japan West (Osaka)

• Korea Central (Seoul)

• North Europe (Ireland)

• Southeast Asia (Singapore)

• Switzerland North (Zurich)

• UK South (London)

• West Europe (Netherlands)

• GCP for Australia Southeast (Sydney)

• GCP for Japan (Tokyo)

• GCP for West Europe (Eemshaven, Netherlands)

• GCP for East US (Moncks Corner)

• GCP for South Korea (Seoul)

#Supported Languages

Cloud Backup for SaaS Applications interface supports being browsed in French and Japanese if the default language or the first preferred language of the browser you are using is French, or Japanese. In other cases, the interface will be displayed in English.

#Date Format

To configure the date format displayed in the system, go to AvePoint Online Services > Administration > General settings > Culture settings.

#Help & Resources

The Help & Resources section on the left navigation pane contains the user guide link and direct you to the AvePoint Online Services interface to submit feedback or invite support for assistance.

#AVA Chatbot

For any product-related questions, you can easily get assistance from our chatbot. Just click the Ask Ava icon at the upper-right corner of the page to start a conversation with Ava (AvePoint’s Virtual Assistant). For the answers provided by the chatbot, you can click the thumbs up or thumbs down icons to give your feedback.