#Submit Issues for Assistance

If you encounter any issues using ReCenter, you can contact your administrator to submit an issue.

Refer to the instructions below to submit an issue to your administrator:

1. Click the Contact admin on the left navigation. The Contact admin pane appears.

2. Enter the job ID in the Job ID field to indicate which job is in trouble.

3. Provide a detailed description in the Description box.

4. You can attach screenshots to describe this issue. You must zip your files if you have more than one file to attach. Click Browse and select the file you want to attach. Click Open to upload the selected file. You can click Reset to change to another attachment.

5. Leave your contact information. The To field displays the email addresses of administrators, and the Cc field displays your email address. You can add recipients in the To and Cc fields.

6. Click Submit to submit your issue.