#Cloud Backup for Salesforce® Standalone Tool

Cloud Backup for Salesforce® provides a standalone tool with advanced on-demand Data Export Service features that convert backup data into readable content.

The Data Export Service is provided to AvePoint customers in the following instances:

• Customers who want to archive their legacy backup data as the data comes to the end of the retention period.

• Customers who plan to end their subscription to AvePoint Cloud Backup for Salesforce® and remove their backup data.

Note that if you only want to export a smaller sample set of data to plain file format, use the Export button in the restore wizard. For details, refer to Data Export.

For customers using AvePoint-provided default storage, AvePoint will retain the backup data in AvePoint storage for 15 days, subject to the terms of your service agreement if the subscription to AvePoint Cloud Backup for Salesforce® service ends. The backup data in AvePoint storage can be exported to your own storage as a paid service. You must submit an export request if you wish to export data from AvePoint Storage.

Additionally, you must export the encryption key before your move away from this product, as you will need the encryption key to convert the encrypted backup data to readable content, and you will not be able to sign in to the Cloud Backup interface once your subscription has ended. For details on exporting encryption keys, refer to Export an Encryption Key.

After the backup data is ready on your own device, you can use the Standalone Tool to convert the backup data to readable content.

Refer to AvePoint Cloud Backup for Salesforce® Standalone Tool User Guide for additional details, or you can contact an AvePoint representative for assistance.