#About ReCenter

ReCenter is a portal designed for users to recover lost data efficiently. It is available at no cost to customers utilizing Cloud Backup for Microsoft 365, Cloud Archiving, AvePoint Opus, or Cloud Backup for Google Workspace. This service ensures that users can easily restore their data, providing a reliable safety net for both Microsoft 365 and Google Workspace environments.

#ReCenter for Microsoft 365

ReCenter is a portal for invited Microsoft 365 users to recover their protected data. Users can run recovery jobs for data safeguarded by Cloud Backup for Microsoft 365 or archived by Cloud Archiving and AvePoint Opus. Additionally, they can view detailed job reports, ensuring a comprehensive and user-friendly data recovery experience.

*Note: Users with the Workspace Management - Storage Optimization subscription can now restore and export archived data from ReCenter.

The ReCenter portal has been deployed to the data centers where Cloud Backup for Microsoft 365 / Cloud Archiving / AvePoint Opus is available. For details on data centers, refer to the section in the AvePoint Online Services user guide.

When you access the ReCenter portal, the Data recovery page will be automatically displayed, and you can click the tile of an object type to recover the corresponding data. Note that the Data recovery page now only displays modules that have been subscribed to and enabled by administrators.

ReCenter supports the following languages: English, German, French, Japanese, Chinese, Korean, Spanish, Polish, Italian, Turkish, Dutch, Hungarian, and Thai.

In the ReCenter portal, you can click Help on the on the left navigation to access the user guide.

*Note: The ReCenter portal follows the Session timeout setting configured in AvePoint Online Services.

#Supported Browsers

The following table provides the required browser versions.

Browser	Version
Internet Explorer	IE 11*
Google Chrome	The latest version
Mozilla Firefox	The latest version
Microsoft Edge	The latest version
Safari	The latest version
Microsoft Edge based on Chromium	The latest version

*Note: Following regarding the end of support for Microsoft Edge Legacy and IE 11, AvePoint has ended support for Microsoft Edge Legacy (on March 9, 2021) and IE 11 (on August 17, 2021) accordingly.

#ReCenter for Google Workspace

ReCenter is a portal designed for invited Google Workspace users to restore or export their data protected by Cloud Backup for Google Workspace. It also allows users to view and download job reports.

ReCenter supports data recovery for Gmail, Calendar, Contacts, Chat, and Drive. For more information on the data types that are supported or unsupported, refer to the in the Cloud Backup for Google Workspace user guide.

ReCenter supports the following languages: English, German, French, and Japanese.

In the ReCenter portal, you can click the Help & Resources button on the left navigation, and then click User guide or click What’s new to view the documentation.

*Note: The ReCenter portal follows the Session timeout setting configured in AvePoint Online Services.

#Supported Browsers

The following table provides the required browser versions.

Browser	Version
Google Chrome	The latest version
Microsoft Edge	The latest version
Microsoft Edge based on Chromium	The latest version