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Directory Data Types

The following tables list data types that are supported or unsupported for Directory recovery in Cloud Backup for Google Workspace.

Users

Data TypeSupport StatusComment
First NameSupported
Last NameSupported
Email Address (primary email)Supported
Home Secondary EmailSupported
Work Secondary EmailSupported
Email Address (other)Supported
Org Unit PathPartially supportedIf a user was recently deleted from your Google environment, this user would be restored to the root organizational unit when you performed a job with the Skip/Merge conflict resolution. You can go to Google Admin to move the restored user to your desired organizational unit.
StatusSupportedArchived users are unsupported. However, if a user was backed up before its status set to Archived, you could export/restore the backup data of this user.
Alternate emailSupported
User photoSupported
Phone (Home/Work/Mobile)Supported
Address (Home/Work)Supported
Employee IDSupported
Job titleSupported
Type of employeeSupported
Manager’s emailSupported
DepartmentSupported
Cost centerSupported
Building idSupported
Floor nameSupported
Floor sectionSupported
Custom fields (Info types: Text, Whole Number, Yes or no, Decimal number, Email, Date)SupportedThe Phone type custom field is unsupported due to Google API limitations.
Directory sharingSupported
Admin roles and privilegesSupported
Custom roleSupported
AppsUnsupported
Created (time)Unsupported
Last sign in (time)Unsupported
Managed devicesUnsupported
LicensesSupportedIf the Automatic licensing setting is turned on in your organization’s Google environment, Google will automatically assign a license to the restored user.
Archived user’s licensePartially supportedArchived users are unsupported. However, if a user was backed up before its status set to Archived, you could export/restore the backup data of this user.
Chrome Enterprise Core licenseUnsupported
Shared drivesUnsupported
PasswordUnsupported
Passkeys & Security keysUnsupported
Change Password at Next Sign-In (in exported report) /
Require password change (in Google Admin console)Supported
Advanced ProtectionUnsupported
2sv Enrolled (in exported report) /
2-step verification (in Google Admin console)Supported
2sv EnforcedUnsupported
Recovery information (Email/Phone)Supported
Login challengeUnsupported
Sign in cookiesUnsupported
Application-specific passwordUnsupported
Connected applications and devicesUnsupported

Groups

Data TypeSupport StatusComment
Group nameSupported
Group descriptionSupported
AliasesSupported
Group labels > MailingSupported
Group labels > SecurityPartially supportedOnce the Security label is added to a Google group, this label cannot be removed. Thus, the unchecked status of this label cannot be restored.
Group labels > LockedSupported
Advanced settings > Group email languageSupported
Advanced settings > Who can join groupSupported
Advanced settings > Posting policiesSupported
Advanced settings > Who can see groupSupported
Members > OwnerSupported
Members > ManagerSupported
Members > MemberSupported
Members > Direct membersSupported
Members > Indirect membersSupported
Access type > Who can contact group ownersSupported
Access type > Who can view conversationsSupported
Access type > Who can postSupported
Access type > Who can view membersSupported
Access type > Who can manage membersSupported
Access type > Who can join the groupSupported
Access type > Allow members outside your organizationSupported
Security settingsSupported
Admin roles and privilegesSupported
Dynamic groupsSupported
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