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Chat Data Types

The following tables list data types that are supported or unsupported for Chat recovery in Cloud Backup for Google Workspace.

Spaces

Data TypeSupport StatusComment
SpacesSupported

Direct Messages

Data TypeSupport StatusComment
Direct MessagesSupportedMessage Requests are unsupported.

Chat

Data TypeSupport StatusComment
Format > BoldSupported
Format > ItalicSupported
Format > UnderlineUnsupported
Format > Text ColorUnsupported
Format > StrikethroughSupported
Format > LinkSupported
Format > Bulleted ListSupported
Format > @userSupported
Format > @spaceSupported
Format > PictureSupported
Send BySupportedThe Google Chat API does not support retrieving the name information of external users. The placeholder will be Unknown user.
EmojiPartially SupportedCustom emojis are unsupported.
GifSupported
Voice message recordingSupportedThe format of the backup item’s name is UserRecording_idxxxxx.mp3.
Video message recordingSupportedThe format of the backup item’s name is UserRecording_idxxxxx.mp4.
Video MeetingUnsupported
Call ended/Call missed messageUnsupported
Calendar EventUnsupported
TasksUnsupported
Edit Message / Edit Reply / Edit Quote in Reply MessageUnsupported
Deleted MessageUnsupported
App MessagePartially SupportedThe Google Chat API does not support retrieving the name information of apps. The placeholder will be Unknown app.
Link > Message linkSupported
Link > Drive file linkSupported
Link > Copy link to the spaceSupported
Reply in threadPartially SupportedThe message texts will be backed up, but the original format cannot be kept.
Quote in ReplySupported
Files > Links to the files in Google DriveSupported
Files > Links to the folders in Google DriveSupported
Files > Files uploaded in Google ChatSupported
Files > Policy violation typeUnsupported
ReactionSupported
StarUnsupported
Mark as UnreadUnsupported
Active threadsPartially SupportedThe message texts will be backed up, but the original format cannot be kept.