#View Subscription and Licensing Information

On the My services page, you can view the subscription expiration date of each available service. The subscription expiration date is displayed below the service name.

Your service may be in the Out of policy status if:

You can hover the mouse on the Out of policy label of a service to view the details. To ensure you can use the services without any interruption, you must contact to purchase more user seats. To increase the capacity for AvePoint Cloud Backup for Microsoft 365, contact your Sales representative; to decrease the consumed capacity, modify the backup scope that has been protected by this service.

*Note: AvePoint charges licenses for certain Microsoft 365 subscriptions, Salesforce licenses, and Google Workspace SKUs. For more information, refer to .

To view the detailed information on the subscription for each available service, navigate to Administration > Subscription on the left pane. The Subscription page displays the subscription type, subscription status, and expiration date on the tile of each service. Click a service name to view more details about your subscription for this service. The details may include subscription agreements, purchased user seats, and specific services’ additional information like purchased capacity, purchased modules, and so on.

*Note: When you view subscription details, you can click View usage details or Download capacity usage details to check the usage details report.

To obtain a full subscription for any of the AvePoint services, contact .