Configure Notification Settings
In Administration > Notification, the Tenant Owner and Service Administrators can configure notification settings by referring to the instructions in the sections below.
*Note: If you are a customer managed by a service provider, Subscription notification and Announcement notification settings in AvePoint Online Services are not available to you.
Authentication Notification
To monitor your authentication statuses, you can enable the App authorization notification and Service account authentication notification.
- **App authorization notification** – With this notification configured, AvePoint Online Services will send an email notification if any app profile is in the **Invalid** status.
- **Service account authentication notification** – With this notification configured, AvePoint Online Services will send an email notification if any account being used in a service account profile fails on the connection.
The failed connection occurs when the configured account is deleted from Microsoft 365, or when the account’s password is changed. An email notification will be sent every day if the connection continues to fail.
After you turn on the toggle to enable notifications, refer to the following information to select the email notification recipients:
- **Send** **notifications** **toservice** **administrators** **and customized administrators** **(Management permission required)** – Select this checkbox if you want the email notifications to be sent to these administrators.
> ***Note**: The customized administrators must have been assigned the **Management** permission to receive the notifications.
- **Select an email recipient** **profile** – If you want to send email notifications to specific recipients, select this checkbox and select an email recipient profile from the drop-down list. If there is no email recipient profile, click **Create** to create one. For more instructions on configuring email recipient profiles, refer to [Email Recipient Profile](#missing-link).
Click Save to save your configurations.
Auto Discovery Notification
To monitor your auto discovery scan job, you can enable the following notifications:
- **Email** **notification** **for job completion status** – After you turn on the toggle to enable this notification, complete the following settings:
1. **Send an email if any** **auto discovery** **scan job completes with the following status** – Select the checkbox of your desired status. If the **Finished with exception** status is selected, you can additionally select the **Attach the job report to the email** option if you want to attach job reports to notification emails.
> ***Note**: In a job report, one Excel sheet can display objects no more than the maximum limit of rows in a sheet.
2. **Select an** **email** **recipient** **profile** – Select an email recipient profile from the drop-down list. Recipients in the selected profile will receive the email notifications. If there is no email recipient profile, click **Create** to create one. For more information on configuring email recipient profiles, refer to [Email Recipient Profile](#missing-link).
- **“What’s** **new” digest that summarizes changes to your** **auto** **discovery** – With this notification configured, AvePoint Online Services will automatically send scheduled conclusion reports of auto discovery updates to recipients. After you turn on the toggle to enable this notification, complete the following settings:
> ***Note**: The **“What’s** **new”** report feature is only supported in auto discovery for Microsoft 365 and Power Platform objects.
- **Frequency** – Select **Daily** or **Weekly** as your desired frequency.
- **Select an** **email** **recipient** **profile** – Select an email recipient profile from the drop-down list. Recipients in the selected profile will receive email notifications. If there is no email recipient profile, click **Create** to create one. For more information on configuring email recipient profiles, refer to [Email Recipient Profile](#missing-link).
Click Save to save your configurations.
Subscription Notification
The tenant owner, service administrators, and customized administrators can refer to the following instructions to configure recipients who will receive subscription notifications (including updates, expiration alerts, out-of-policy warnings, and subscription agreement notifications).
*Note: If you are a customer managed by a service provider, Subscription notification setting in AvePoint Online Services is not available to you.
- **Service** **administrators** **and customized administrators** **in AvePoint Online Services** – Select this checkbox if you want the email notifications to be sent to these administrators.
- **Select an** **email** **recipient** **profile** – If you want to send the email notifications to specific recipients, select this checkbox and select an email recipient profile from the drop-down list. If there is no email recipient profile, click **Create** to create one. For more instructions on configuring email recipient profiles, refer to [Email Recipient Profile](#missing-link).
Click Save to save your configurations.
Announcement Notification
To ensure important announcements can be received when they are published, AvePoint Online Services enabled the announcement notification. When AvePoint publishes an announcement related to service interruption or additional required configurations, the tenant owner, service administrators, and customized administrators will receive a notification email.
*Note: If you are a customer managed by a service provider, Announcement notification setting in AvePoint Online Services is not available to you.
You can select the announcement categories to decide what announcement notifications your tenant will receive, as well as select your desired email recipients:
- **Send** **email** **notifications when there are new announcements with the following categories:**
- **Service interruption**
- **Environment updates (product releases)**
- **Additional configurations required**
- **Informational (new features)**
- **Select** **email** **recipients:**
- **Service** **administrators** **and customized administrators** **in AvePoint Online Services**
- **Custom recipients (select an** **email** **profile)**
If you select this option, select an email recipient profile or click **Create** from the drop-down list to create one. For details about managing email recipient profiles, refer to [Email Recipient Profile](#missing-link).
Click Save to save your configurations.
Email Recipient Profile
You can configure email recipient profiles to customize recipients that will receive email notifications. Then, in other settings providing email notifications, you can select a recipient profile to receive specific notifications.
To manage email recipient profiles, click Email recipient profile on the Notification page. The Email recipient profile pane appears on the right of the page, and you can perform the following actions:
- **Create** – Click **Create** to create an email recipient profile. On the **Create** **email** **recipient** **profile** page, configure the following fields:
- **Profile** **name** – Enter a profile name.
- **Description** – Enter an optional description if necessary.
- **Email** **addresses** – Enter the email addresses of recipients and separate each email address with a semicolon (**;**).
Click **Save** to save the configuration.
- **Edit** – Select an email recipient profile, and click **Edit** to edit its settings. Click **Save** to save the configuration.
- **Delete** – Select one or multiple email recipient profiles, and click **Delete**. Click **Confirm** to confirm your deletion.
