Cloud Backup for Dynamics 365

Refer to the following sections to see the API permissions that should be accepted when you consent to the corresponding apps.

Dynamics Customer Engagement

The Dynamics Customer Engagement app profile can be used by the Cloud Backup for Dynamics 365 service.

The Dynamics Customer Engagement app profile is for the AvePoint Cloud Backup for Dynamics Customer Engagement app. The table below lists the permissions that should be accepted when you authorize the AvePoint Cloud Backup for Dynamics Customer Engagement app.

APIPermissionTypePurposeIs newly required?
Microsoft GraphUser.Read(Sign in and read user profile)DelegatedRetrieve your Microsoft 365 tenant information.No
Microsoft GraphDirectory.Read.All(Read directory data)ApplicationRetrieve your Microsoft 365 tenant information.No
Dynamics CRMuser_impersonation(Access Common Data Service as organization users)DelegatedAvePoint Cloud Backup for Dynamics 365 uses it to back up and restore records in Dynamics Customer Engagement.No

Dynamics Unified Operations

The Dynamics Unified Operations app profile can be used by the Cloud Backup for Dynamics 365 service.

The Dynamics Unified Operations app profile is for the AvePoint Online Services Administration for Dynamics Unified Operations app. The table below lists the permissions that should be accepted when you authorize the AvePoint Online Services Administration for Dynamics Unified Operations app.

*Note: From January 8, 2023, this app could not be created anymore. Only the organizations who have active subscriptions to the Cloud Backup for Dynamics 365 service can re-authorize their existing apps.

APIPermissionTypePurposeIs newly required?
Microsoft GraphUser.Read(Sign in and read user profile)DelegatedRetrieve your Microsoft 365 tenant information.No
Microsoft GraphDirectory.Read.All(Read directory data)ApplicationRetrieve your Microsoft 365 tenant information.No
Microsoft GraphGroup.Read.All(Read all groups)ApplicationRetrieve your Microsoft 365 tenant information.No
Dynamics ERPAX.FullAccess(Access Dynamics AX online as organization users)DelegatedAvePoint Cloud Backup for Dynamics 365 uses it to back up and restore records in Dynamics Unified Operations.No
Dynamics ERPConnector.FullAccess(Access Dynamics Connector Service APIs)ApplicationAvePoint Cloud Backup for Dynamics 365 uses it to back up and restore records in Dynamics Unified Operations.No
Dynamics ERPCustomService.FullAccess(Access Dynamics AX Custom Service)DelegatedAvePoint Cloud Backup for Dynamics 365 uses it to back up and restore records in Dynamics Unified Operations.No
Dynamics ERPOdata.FullAccess(Access Dynamics AX data)DelegatedAvePoint Cloud Backup for Dynamics 365 uses it to back up and restore records in Dynamics Unified Operations.No