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Home > Manage Service Accounts > Manage On-premises Service Account Profiles (Fly)

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Manage On-premises Service Account Profiles (Fly)

Currently, only the organizations with a working subscription for the Fly service can manage on-premises service account profiles for the Exchange On-Premises migrations.

*Note: The on-premises service account profiles can only be used for the Exchange On-Premises migrations.

The Tenant Owner and Service Administrators can manage service account profiles by navigating to Management > Service account > On-premises service account. You can perform the following actions:

- **Create** – Click **Create**. Then, refer to the instructions in [Create an On-premises Service Account Profile](#missing-link). - **Edit** – Select a service account profile and click **Edit** on the ribbon. - **Delete** – Select one or more service account profiles and click **Delete**. A pop-up window appears asking for your confirmation. Click **Confirm** to confirm your deletion.

Create an On-premises Service Account Profile

To create an on-premises service account profile, navigate to Management > Service account > On-premises service account, click Create under the On-premises service account tab, and then configure the following settings:

  1. Profile name – Enter a name for the service account profile.

  2. Description – Enter an optional description.

  3. Exchange service provider – Select an option from the drop-down list.

  4. Exchange version – Select an option from the drop-down list.

  5. Exchange server host – Enter the hostname of your Exchange server. If your Exchange server is hosted by any service provider, provide the Web access host of the Exchange server.

  6. Username – Enter the username of an account that will be used to connect to the above Exchange server host. Note that the account must have a mailbox, and the format of the account must be username@contoso.com.

  7. Password – Enter the password of the account above.

  8. Click Save to save your configurations.

*Note: If the creation fails and the error message Failed to validate this on-premises service account. Check the information you entered and try again. appears, you can try the following methods for troubleshooting:

- Ensure that the reserved IP addresses downloaded from AvePoint Online Services have been added to your environment firewall. For details, refer to [Download a List of Reserved IP Addresses](#missing-link). - Use the tool to troubleshoot connectivity issues with your server deployments.