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    Gmail Related Codes

    GM-AdminAccountIsNotGroupAdmin

    Issue:

    The email failed in the migration with the following error:

    - **GM-AdminAccountIsNotGroupAdmin** - **Details:** - Failed to create the mail in the destination because the destination Admin account does not have the Groups Admin role.

    Recommendations:

    Assign the Groups Admin role to the destination Admin account, and rerun the migration job.

    GM-AdminAccountLackOfAliasPermission

    Issue:

    The mailbox alias failed in the migration with the following error:

    - **GM-AdminAccountLackOfAliasPermission** - **Details:** - The destination Admin account lacks sufficient permissions to migrate mailbox aliases. If the destination user in the mapping has the Admin role, the destination Admin account also requires the Super Admin role.

    Recommendations:

    Grant the destination Admin account sufficient permissions and the Super admin role if required, then rerun the migration job.

    GM-AdminAccountLackOfPermissionCalendar

    Issue:

    The calendar item failed in the migration with the following error:

    - **GM-AdminAccountLackOfPermissionCalendar** - **Details:** - The destination Admin account does not have sufficient permissions to create the calendar item.

    Recommendations:

    Grant the destination Admin account with the “Make changes to events” permission to the calendar by referring to the . Then, rerun the migration job.

    GM-AdminAccountLackOfPermissionGroup

    Issue:

    The permission failed in the migration with the following error:

    - **GM-AdminAccountLackOfPermissionGroup** - **Details:** - Failed to create the member in the destination because the destination Admin account does not have sufficient permissions to create the member.

    Recommendations:

    Grant the destination Admin account with the “Groups > Update & Read” permission to the group by referring to the . Then, rerun the migration job.

    GM-AdminAccountPermissionInsufficient

    Issue:

    The migration job failed with the following error:

    - **GM-AdminAccountPermissionInsufficient**

    Details:

    The Admin account in the destination app profile does not have sufficient permissions to retrieve destination shared drives.

    Recommendations:

    Grant the Admin account with sufficient permissions by referring to the . Then, rerun the migration job.

    GM-AliasHasBeenUsed

    Issue:

    The item failed in the migration with the following error:

    - **GM-AliasHasBeenUsed**

    Details:

    Another destination mailbox is currently using the alias.

    Recommendations:

    Check if the destination user needs the mailbox alias or use another alias for the current mailbox.

    GM-AliasIsInvalid

    Issue:

    The item failed in the migration with the following error:

    - **GM-AliasIsInvalid**

    Details:

    Failed to add the alias to the destination user mailbox or Google Group. The domain you configured in the user mapping either does not exist in the destination tenant or is a user alias domain.

    Recommendations:

    Make sure the user mapping is configured to the correct user domain in the destination tenant. Then, rerun the migration job.

    GM-CalendarFolderNameEmpty

    Issue:

    The item failed in the migration with the following information:

    - **GM-CalendarFolderNameEmpty**

    Details:

    The source calendar folder name only consists of invalid characters. Fly will remove the invalid characters from the folder name during the migration. In this case, the calendar folder name will be empty, and the folder cannot be created at the destination.

    Recommendations:

    Rename the source calendar folder and run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-CannotMigrateThisRule

    Issue:

    The rule failed in the migration with the following error:

    - **GM-CannotMigrateThisRule** - **Details:**

    Some conditions or actions in this rule are not supported for cross-platform migration.

    Recommendations:

    Refer to the for properties supported for migration.

    GM-ConnectionLackOfScopeAlias

    Issue:

    The mailbox alias failed in the migration with the following error:

    - **GM-ConnectionLackOfScopeAlias** - **Details:**

    The Google service account lacks the scope for alias migration.

    Recommendations:

    Refer to the to add the missing scope to the Google service account and rerun the migration job.

    GM_ConsumerConnectionPermissionInsufficient

    Issue:

    The migration failed with the following error:

    - **GM-ConsumerConnectionPermissionInsufficient** - **Details:**

    The service account in the destination app profile does not have sufficient permissions.

    Recommendations:

    Grant sufficient permissions to the service account by referring to the . Then, rerun the migration job.

    GM-CreateFilterFailed

    Issue:

    The user failed in the migration with the following error:

    - **GM-CreateFilterFailed** - **Details:**

    Failed to create the filter in the destination. Some properties cannot be retrieved due to API limitations.

    - **Recommendations:**

    Refer to the for properties supported for migration.

    GM-DriveServiceDisabled

    Issue:

    The folder/file failed in the migration with the following error:

    - **GM-DriveServiceDisabled**

    Details:

    The destination Drive and Docs service is disabled for users in your organization.

    Recommendations:

    Enable the Drive and Docs service for users and rerun the migration job.

    GM-EmptySourceAttendeeEmailAddress

    Issue:

    The calendar item failed in the migration with the following error:

    - **GM-EmptySourceAttendeeEmailAddress**

    Details:

    Some source attendees do not have email addresses.

    Recommendations:

    Check the item’s attendees and provide any missing email addresses. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-EventFailedDueToInlineAttachments

    Issue:

    The event failed in the migration with the following error:

    - **GM-EventFailedDueToInlineAttachments** - **Details:**

    Failed to migrate the event due to inline attachments.

    Recommendations:

    You can reduce inline attachments, select not to migrate attachments, or remove the existing event.

    GM-EventICalUidIsNull

    Issue:

    The item failed in the migration with the following information:

    - **GM-EventICalUidIsNull**

    Details:

    The object is failed since the event does not have a valid ICalUID which is required for an event object.

    GM-FilterCanNotSetEmailForwarding

    Issue:

    The rule failed in the migration with the following error:

    - **GM-FilterCanNotSetEmailForwarding** - **Details:**

    Failed to create the filter in the destination because the mail is not configured as a forwarding address in the destination.

    Recommendations:

    Add this mail to the forwarding list and rerun the migration job.

    GM-FilterCategoryNotSupported

    Issue:

    The filter is skipped in the Gmail migration report with the following information:

    - **GM-FilterCategoryNotSupported**

    Details:

    Filters with the action Categorize as are not supported in the migration.

    GM-FilterConditionNoSeparator

    Issue:

    The filter failed in the Gmail migration report with the following error:

    - **GM-FilterConditionNoSeparator**

    Details:

    This error occurs in the following situations:

    - There is no separator between email addresses in the **From** or **To** rule. - The separator between email addresses in the **From** or **To** rule is not supported in the migration.

    Recommendations:

    Manually create email rules in the destination after the migration.

    GM-FilterDeleteFailed

    Issue:

    The rule failed in the migration with the following error:

    - **GM-FilterDeleteFailed**

    Details:

    Failed to delete the existing filter in the destination by Filter ID.

    Recommendations:

    Delete the filter in the destination manually. Then, rerun the migration job.

    GM-FilterFolderIsSystemFolder

    Issue:

    The object failed in the migration with the following error:

    - **GM-FilterFolderIsSystemFolder**

    Details:

    The destination does not support using system folders as the target folder for the Move or Copy operation.

    Recommendations:

    Select non-system folders as the target folder. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-FilterFolderNotFound

    Issue:

    The object failed in the migration with the following error:

    - **GM-FilterFolderNotFound**

    Details:

    The target folder for the Move or Copy operation cannot be found by the Folder ID in the destination.

    Recommendations:

    Ensure the target folder exists in the destination. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-FilterFromToCanNotParsed

    Issue:

    The From or To filter failed in the Gmail migration report with the following error:

    - **GM-FilterFromToCanNotParsed**

    Details:

    The filter cannot be migrated when the From or To filter condition value meets one of the following situations:

    - The **From** or **To** filter condition value contains these symbols or keywords: “ **-** “, “ **+**“, “ **!**”, ” **&&** “, “ **&** “, ” **and** “, “ **AROUND** “, **;**, **,**, **from:**, **to:**, **cc:**, **bcc:**, **subject:**, **list:**, **after:**, **before:**, **older:**, **newer:**, **older_than:**, **newer_than:**, **deliveredto:**, **filename:**, **has:**, **label:**, **is:**, **in:**, **category:**, **Rfc822msgid:**, **larger:**, **smaller:**, and **size:**. (Note that symbols or keywords that are quoted by double quotes (**“ “**) have spaces before and/or after them.) - The **From** or **To** filter condition value contains email addresses and uses the fuzzy search. - The email addresses in the **From** or **To** filter condition begin with **{** or **‘**. - The **From** or **To** filter condition uses the fuzzy search, and there is a keyword beginning or ending with **{**, **[**, **(**, **<**, **‘**, or **“**.

    Recommendations:

    Manually create email rules in the destination after the migration.

    GM-FilterInvalidCondition

    Issue:

    The From or To filter failed in the Gmail migration report with the following error:

    - **GM-FilterInvalidCondition**

    Details:

    The From or To filter condition value contains cc:, bcc:, from:, or to:. In this case, the filter cannot be migrated.

    Recommendations:

    Manually create email rules in the destination after the migration.

    GM-FilterMultipleForwardRecipients

    Issue:

    The rule failed in the migration with the following error:

    - **GM-FilterMultipleForwardRecipients**

    Details:

    The source rule includes multiple forwarding recipients, but the destination Gmail filter can only support one recipient.

    Recommendations:

    Reduce the number of recipients. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-FilterNeverSpamNotSupported

    Issue:

    The filter is skipped in the Gmail migration report with the following information:

    - **GM-FilterNeverSpamNotSupported**

    Details:

    Filters with the action Never send it to Spam are not supported in the migration.

    GM-FilterQueryCanNotParsed

    Issue:

    The filter failed in the Gmail migration report with the following error:

    - **GM-FilterQueryCanNotParsed**

    Details:

    The keywords or symbols in the Subject, Has the Words, or Doesn't have rule “ -“, “ +“, “ !”, ” && “, “ & “, “ AROUND “, from:, to:, cc:, bcc:, subject:, list:, after:, before:, older:, newer:, older_than:, newer_than:, deliveredto:, filename:, has:, label:, is:, in:, category:, Rfc822msgid:, larger:, smaller:, and size:. (Note that symbols or keywords that are quoted by double quotes ( ) have spaces before and/or after them.)

    In this case, the filter cannot be migrated.

    Recommendations:

    Manually create email rules in the destination after the migration.

    GM-FilterStarNotSupported

    Issue:

    The filter is skipped in the Gmail migration report with the following information:

    - **GM-FilterStarNotSupported**

    Details:

    Filters with the action Star it are not supported in the migration.

    GM-FilterUnsupportedNegativeCondition

    Issue:

    The From or To filter failed in the Gmail migration report with the following error:

    - **GM-FilterUnsupportedNegativeCondition**

    Details:

    The From or To filter condition value begins with -, +, or !. In this case, the filter cannot be migrated.

    Recommendations:

    Manually create email rules in the destination after the migration.

    GM**-**FocusTimeNotSupported

    Issue:

    The item failed in the Gmail migration report with the following error:

    - **GM-FocusTimeNotSupported**

    Details:

    The focus time items are not supported in Gmail Migration due to Microsoft API limitations.

    GM-FolderNameContainsInvalidCharacter

    Issue:

    The object is failed in the migration with the following information:

    - **GM-FolderNameContainsInvalidCharacter**

    Details:

    The source folder name only consists of carets (^), while carets are not supported in Gmail label names. Fly will remove carets from the source folder name during the migration. In this case, the source folder name will be empty, and the folder cannot be created at the destination.

    Recommendations:

    Rename the source calendar folder and run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-GGSharedDriveNotExist

    Issue:

    The email failed in the migration with the following error:

    - **GM-GGSharedDriveNotExist**

    Details:

    The shared drive configured in the migration mapping does not exist in the destination.

    Recommendations:

    Please check the related SharePoint Online to Google Drive migration report for details.

    GM-GoogleAPIResponseFailed

    Issue:

    The object failed in the migration with the following error:

    - **GM-GoogleAPIResponseFailed**

    Details:

    An unexpected error occurred while processing your request.

    Recommendations:

    Try running a “Retry error objects” migration job later to resolve this issue. If the error persists, contact Support and provide the migration mapping information and job ID to analyze the error.

    GM-GoogleApiInternalError

    Issue:

    The object failed in the migration with the following error:

    - **GM-GoogleApiInternalError**

    Details:

    An unknown error occurred while migrating the object.

    Recommendations:

    Try running the migration job later. If the error persists, contact Support and provide the migration mapping information and job ID to analyze the error.

    GM-GoogleAPITransientError

    Issue:

    The object failed in the migration with the following error:

    - **GM-GoogleAPITransientError**

    Details:

    An error occurred while migrating the object.

    Recommendations:

    Try running a “Retry error objects” migration job later to resolve this issue.

    GM-GoogleAPIUnavailableTemporary

    Issue:

    The object failed in the migration with the following error:

    - **GM-GoogleAPIUnavailableTemporary**

    Details:

    Your request has been throttled by Google due to frequent requests.

    Recommendations:

    Try running a “Retry error objects” migration job later to resolve this issue. If the error persists, contact Support and provide the migration mapping information and job ID to analyze the error.

    GM-GoogleApiUnknownError

    Issue:

    The object failed in the migration with the following error:

    - **GM-GoogleApiUnknownError**

    Details:

    An unknown error occurred while processing your request.

    Recommendations:

    Try running a “Retry error objects” migration job later to resolve this issue. If the error persists, contact Support and provide the migration mapping information and job ID to analyze the error.

    GM-GoogleCalendarAPIDisabled

    Issue:

    The calendar failed in the migration with the following error:

    - **GM-GoogleCalendarAPIDisabled**

    Details:

    The Google Calendar API is not enabled in the project.

    Recommendations:

    Enable the Google Calendar API in for the project. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-GoogleDriveAPIDisabled

    Issue:

    The mail/event attachments failed in the migration with the following error:

    - **GM-GoogleDriveAPIDisabled**

    Details:

    The Google Drive API is not enabled in the project.

    Recommendations:

    Enable the Google Drive API in for the project. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-GooglePeopleAPIDisabled

    Issue:

    The contact failed in the migration with the following error:

    - **GM-GooglePeopleAPIDisabled**

    Details:

    The Google People API is not enabled in the project.

    Recommendations:

    Enable the Google People API in for the project. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-GoogleTasksAPIDisabled

    Issue:

    The task failed in the migration with the following error:

    - **GM-GoogleTasksAPIDisabled**

    Details:

    The Google Tasks API is not enabled in the project.

    Recommendations:

    Enable the Google Tasks API in for the project. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-GroupHasDomainMember

    Issue:

    The group failed in the Gmail migration report with the following error:

    - **GM-GroupHasDomainMember**

    Details:

    All users in the organization is configured as a member/owner/manager of the Google group. In this case, Fly cannot migrate this group to the destination due to Microsoft API limitations.

    Recommendations:

    Manually create a group in the destination and add members to the group after the migration.

    GM-GroupMailContentIsTooLarge

    Issue:

    The mailbox failed in the migration with the following error:

    - **GM-GroupMailContentIsTooLarge**

    Details:

    The email is larger than 25 MB and cannot be migrated to the Google Group.

    GM-GroupMemberKeyInvalid

    Issue:

    The group member failed in the migration with the following error:

    - **GM-GroupMemberKeyInvalid**

    Details:

    The user is an external user or does not exist in the destination, and cannot be added to the destination Google Group.

    Recommendations:

    Check the user mapping for group members and make sure the destination user is correct. Then, run an incremental or “Retry error objects“ migration job to resolve this issue.

    GM-GroupMigrationAPIDisabled

    Issue:

    The object failed in the migration with the following error:

    - **GM-GroupMigrationAPIDisabled**

    Details:

    The Group Migration API is not enabled in the project.

    Recommendations:

    Enable the Group Migration API in for the project. Then, run an incremental or “Retry error objects“ migration job to resolve this issue.

    GM-GSSharedDriveNotExist

    Issue:

    The email failed in the migration with the following error:

    - **GM-GSSharedDriveNotExist**

    Details:

    The shared drive for the main Teams site does not exist in the destination.

    Recommendations:

    Please check the related SharePoint Online to Google Drive migration report for details.

    GM-InvalidContactEmail

    Issue:

    The contact failed in the Gmail migration report with the following error:

    - **GM-InvalidContactEmail**

    Details:

    The email address of the contact contains invalid characters.

    Recommendations:

    Make sure there is no invalid character in the email address of the contact. Then, run a “Retry error objects” migration job to resolve this issue.

    GM-InvalidLabelName

    Issue:

    The item failed in the migration with the following error:

    - **GM-InvalidLabelName**

    Details:

    The name of the label applied to the item is all invalid characters. In this case, Fly cannot migrate the item to the destination.

    Recommendations:

    Make sure you select Overwrite conflict resolution in the migration policy and the source label name contains at least one valid character. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-InvalidSourceName

    Issue:

    The folder failed in the migration report with the following error:

    - **GM-InvalidSourceName**

    Details:

    The characters of the source folder name are all invalid. In this case, Fly cannot migrate this folder to the destination.

    Recommendations:

    Modify the source folder name and run a “Retry error objects” migration job to resolve this issue.

    GM-InvalidTimeZoneMapping

    Issue:

    The item failed in the migration with the following error:

    - **GM-InvalidTimeZoneMapping**

    Details:

    The mapped time zone configured in the timeZoneMappings customized feature in the migration policy is not supported by Exchange.

    Recommendations:

    Refer to the Timezone column of the table for the destination time zone’s ID that you can map. Modify the time zone configured in the timeZoneMappings customized feature and run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-InvalidTaskAttachment

    Issue:

    The task failed in the Gmail migration report with the following error:

    - **GM-InvalidTaskAttachment**

    Details:

    The task attachment does not exist in the source.

    GM-InvalidTimeZone

    Issue:

    The Gmail calendar event failed in the Gmail migration report with the following error:

    - **GM-InvalidTimeZone**

    Details:

    The error indicates that the source Gmail time zone is not supported by Exchange.

    Recommendations:

    Map the source time zone to a valid time zone in Exchange by configuring the timeZoneMappings=<Source Time Zone ID:Destination Time Zone ID> feature string in the Customized Features section of the migration policy, and entering the IDs of the source and destination time zones as the values. For example, timeZoneMappings=<America/Grand_Turk:Eastern Standard Time>.

    To map multiple source time zones, add the feature string in the format of timeZoneMappings=<Source Time Zone ID 1*:Destination Time Zone ID 1><Source Time Zone ID 2:**Destination Time Zone ID 2>*. For example, timeZoneMappings=<America/Grand_Turk:Eastern Standard Time><America/Santiago:SA Western Standard Time>.

    For the source unsupported time zones’ IDs, you can find them in the comment of the failed calendar items in the job report. For the destination time zones’ IDs, refer to the Timezone column of the table for details.

    GM-ItemNotFound

    Issue:

    The label/event failed with the following error:

    - **GM-ItemNotFound**

    Details:

    The label/event cannot be found in the destination.

    Recommendations:

    Run an incremental or “Retry error objects” migration job using this migration policy.

    GM-LabelNameInvalid

    Issue:

    The object failed in the migration with the following error:

    - **GM-LabelNameInvalid**

    Details:

    The label name you entered is invalid. By default, we treat ”/“ as a character that separates labels.

    Recommendations:

    Update the label name and ensure that the label does not consist solely of separator characters. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-MailContentIsTooLarge

    Issue:

    The object is failed in the migration with the following information:

    - **GM-MailContentIsTooLarge**

    Details:

    The email is larger than 50 MB, and you do not select the checkbox in the migration policy to migrate large email. In this case, the email cannot be migrated.

    Recommendations:

    Select the Migrate email attachments to Google Drive for the destination user mailbox option in your migration policy. Then, run an incremental or “Retry error objects” migration job to resolve this issue. Note that if the email’s large size is mainly due to embedded content (such as inline images), neither the email nor its attachments can be migrated, even with this option enabled.

    GM-MappingIsInvalid

    Issue:

    The object failed in the migration with the following error:

    - **GM-MappingIsInvalid**

    Details:

    Failed to migrate permissions for a source internal user. The user is either mapped to a non-existent user/group, or the source user's email address cannot be found in the destination organization.

    Recommendations:

    Configure a user mapping for the user and map to an existing destination user/group. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-MigrateAttachmentFailed

    Issue:

    The email/event failed in the migration with the following error:

    - **GM-MigrateAttachmentFailed**

    Details:

    An error occurred while migrating the email/event attachments.

    Recommendations:

    Check the comments of the failed attachments in the migration report. After you fix the errors, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-MigrationFileNoResponse

    Issue:

    The object failed in the migration with the following error:

    - **GM-MigrationFileNoResponse**

    Details:

    No response from Google API.

    Recommendations:

    You can try again later. If the error persists, contact Support and provide the migration mapping information and job ID to analyze the error.

    GM-MultipleSameNameSharedDrive

    Issue:

    The migration job failed with the following error:

    - **GM-MultipleSameNameSharedDrive**

    Details:

    There are multiple shared drives with the same name in the destination.

    Recommendations:

    Make sure the destination shared drive to which you want has a unique name.

    GM-NeedFolderMapping

    Issue:

    The folder failed in the Gmail migration report with the following error:

    - **GM-NeedFolderMapping**

    Details:

    If you access the source Gmail mailbox via Outlook that uses the IMAP protocol, the error may occur in the following situations:

    - Situation 1: By default, when migrating subfolders of Gmail system folders, and the language of the source Gmail mailbox is English, Chinese, Japanese, French, German, Swedish, Arabic, Spanish, or Portuguese, the subfolder can be migrated because Fly can recognize the source system folder where the subfolder resides and can recognize which destination system folder the subfolder will be migrated to. But if the language of the source mailbox is not any of the languages above, the subfolder cannot be migrated because Fly cannot recognize the source system folder where the subfolder resides and cannot recognize which destination system folder the subfolder will be migrated to. - Situation 2: The folder is a custom top-level folder whose folder name contains a “/”. The custom top-level folder cannot be migrated because Fly cannot recognize whether the folder is a subfolder or a top-level folder.

    Recommendations:

    Based on the cases above, you need to configure folder name mappings for the folders before the migration. Refer to the following instructions to configure folder name mappings:

    - For situation 1, the system folders that Fly can map are **Chats**, **Drafts**, **lmportant**, **Sent**, **Spam**, **Starred**, **Scheduled**, and **Trash**. You can add the **folderMappings=<**Source Chats Name**:Chats><**Source Drafts Name**:\Drafts><**Source Important Name**:Important><**Source Sent Name**:Sent><**Source Spam Name**:Spam><**Source Starred Name**:Starred><**Source Scheduled Name**:Scheduled><**Source Trash Name**:Trash>** feature string in the **Customized Features** section of the migration policy, and enter the source folder names in the corresponding language as the values. For example, **folderMappings=<채팅보관함:Chats><임시보관함:\Drafts><중요편지함:Important><보내편지함:Sent><스팸함:Spam><별표편지함:Starred><예약됨:Scheduled><휴지통:Trash>**. - For situation 2, you can add the **folderMappings=<***Partial name of source folder***:***Destination folder name***>** feature string in the **Customized Features** section of the migration policy. - Navigate to **Projects** > **Project mappings** > **View migration report** > **Migration error** tab in Fly to view the comment of the failed folder in the **Migration errors** section. Enter the source folder name reported in the comment as the source value, and enter the same value as the destination folder name. For example, the source failed custom top-level folder name is **[Gmail]/CustomA/CustomB** and the folder name reported in the comment is **CustomA**, enter **folderMappings=<CustomA:CustomA>**. To map multiple custom top-level folders, add the feature string in the format of *folderMappings=<**Partial name of source folder* ***1**:**Destination folder name 1**><**Partial name of source folder* ***2**:**Destination folder name 2**>*. For example, **folderMappings=<CustomA:CustomA><CustomB:CustomB>**.

    GM**-**OutOfOfficeNotSupported

    Issue:

    The item failed in the Gmail migration report with the following error:

    - **GM-OutOfOfficeNotSupported**

    Details:

    The out of office event is not supported in Gmail Migration due to Microsoft API limitations.

    GM-ParentFolderNotFound

    Issue:

    The item failed in the migration with the following error:

    - **GM-ParentFolderNotFound**

    Details:

    The parent folder of the migrated item attachment does not exist.

    Recommendations:

    Run a “Retry error objects” migration job to resolve this issue.

    GM-RateLimitExceeded

    Issue:

    The item failed in the migration with the following error:

    - **GM-RateLimitExceeded**

    Details:

    Google has throttled your request due to frequent requests.

    Recommendations:

    Run a “Retry error objects” migration job after a few hours to resolve this issue.

    GM-ReferenceAttachmentUnsupported

    Issue:

    The task failed in the migration with the following error:

    - **GM-ReferenceAttachmentUnsupported**

    Details:

    This task contains reference attachments with no actual content.

    Recommendations:

    Remove the attachments from the task and upload them again. Then, rerun the migration job.

    GM-RequestCanceledDueToTimeOut

    Issue:

    The object failed in the migration with the following error:

    - **GM-RequestCanceledDueToTimeOut**

    Details:

    Request timeout.

    Recommendations:

    Run an incremental or “Retry error objects” migration job later to resolve this issue.

    GM-ReservedLabelName

    Issue:

    The object failed in the migration with the following information:

    - **GM-ReservedLabelName**

    Details:

    The folder name is the same as a reserved label name in Gmail. In this case, the folder cannot be created at the destination.

    Recommendations:

    Rename the source folder or configured the EmailFolderAddSuffix=true customized feature string in the migration policy to avoid conflict. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-SharedDriveFileLimitExceeded

    Issue:

    The item attachments failed in the migration with the following error:

    - **GM-SharedDriveFileLimitExceeded**

    Details:

    The number of files created in the destination shared drive has exceeded the limit of 500,000.

    Recommendations:

    You can migrate item attachments to different shared drives.

    GM-SharedDriveNotExist

    Issue:

    The event failed in the migration with the following information:

    - **GM-SharedDriveNotExist**

    Details:

    The shared drive configured in the migration policy does not exist in the destination.

    Recommendations:

    Ensure the configured shared drive exists in the destination and has at least one manager. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-SkipDuplicateMail

    Issue:

    The email skipped in the migration with the following error:

    - **GM-SkipDuplicateMail**

    Details:

    The source contained multiple emails with the same message ID. Since message IDs are unique to each email, only one was migrated, and the duplicates were skipped.

    GM-SourceCalendarMigratedFromGoogleCalendar

    Issue:

    The calendar item failed in the migration with the following error:

    - **GM-SourceCalendarMigratedFromGoogleCalendar**

    Details:

    This may happen when an item was previously migrated from Google Calendar and is now being migrated back.

    Recommendations:

    Remove the calendar item and create a new one. Then, rerun the migration job.

    GM-SubItemsNumLimitExceeded

    Issue:

    The folder failed in the migration with the following error:

    - **GM-SubItemsNumLimitExceeded**

    Details:

    The number of files and subfolders in the destination shared drive has exceeded Google’s allowed limit of 500000.

    Recommendations:

    Create multiple project mappings to migrate item attachments to different shared drives. Then, run an incremental or “Retry error objects” migration to resolve this issue.

    GM-TaskNotesExceedsLimit

    Issue:

    The task failed in the migration with the following error:

    - **GM-TaskNotesExceedsLimit**

    Details:

    The task notes exceed Google’s limit of 8192 characters.

    Recommendations:

    Modify the source task notes to no more than 8192 characters. Then, run an incremental or “Retry error objects” migration job to resolve this issue.

    GM-TitleExceedsLimit

    Issue:

    The task failed in the migration with the following error:

    - **GM-TitleExceedsLimit**

    Details:

    The task title exceeds Google’s limit of 1024 characters.

    Recommendations:

    Modify the source task title to not more than 1024 characters. Then, run an incremental or “Retry error objects“ migration job to resolve this issue.

    GM-UnableToAccessDestinationSharedDrive

    Issue:

    The migration failed with the following error:

    - **GM-UnableToAccessDestinationSharedDrive**

    Details:

    There is no available manager to access the destination shared drive.

    Recommendations:

    Grant the Admin account Manager access to the destination shared drive and rerun the migration job.

    GM-UserRateLimited

    Issue:

    The object failed in the migration with the following error:

    - **GM-UserRateLimited**

    Details:

    Google has throttled your request due to frequent requests.

    Recommendations:

    When throttling occurs in Google, it may take minutes or hours to ease up the throttling. We recommend that you wait a bit before you run a “Retry error objects” migration job after a few hours to resolve this issue.