Migration to Gmail

Refer to the table below to view the supported and unsupported object types for Exchange Online to Gmail Migration.

*Note: The object types that are not listed in the table below are not supported.

√ – Supported; × – Unsupported.

Object Type	Object Type	Object Type	Object Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Mailbox
User mailbox	User mailbox	User mailbox	√	Partially Supported	When the usage of mailboxes exceeds storage quota, they also can be migrated.Inactive mailboxes and mailboxes of users who are blocked from signing in are supported in Exchange Online Migration.If the license is removed from the source user in the Microsoft 365 admin center before the migration of the user mailbox, note the following:When the litigation hold setting is enabled for the user, the user mailbox can be migrated.When the litigation hold setting is not enabled for the user, the user mailbox can only be migrated within a period of time after removing the user license.When the destination is a Google Group, only users/groups with Full Access to the source user mailbox can be migrated as Google Group members. If a full-access user is mapped to a banned user, the banned user can still be added as a member.*Note: If a user is already added to the destination group as a member, manager, or owner, the migrate group permission process will not update that user’s role.
Mailbox
Microsoft 365 Group mailbox	Microsoft 365 Group mailbox	Microsoft 365 Group mailbox	Partially Supported	Partially Supported	When the destination is a Google Group:Emails larger than 25MB cannot be migrated.For multiple emails with the same Message ID, only one will be migrated.Emails will be unread in the destination after migration.Once emails are migrated to a Google Group, subsequent jobs cannot update them (e.g., read/unread status), as conflict resolution does not apply.All emails will be migrated to the Conversations in the Google Group without labels applied.Calendar cannot be migrated when the destination is a Google Group.
Mailbox
Shared mailbox	Shared mailbox	Shared mailbox	Partially Supported	Partially Supported	When the destination is a Google Group:Emails larger than 25MB cannot be migrated.Emails in the Draft folder or draft emails in other folders cannot be migrated and will be skipped by default.For multiple emails with the same Message ID, only one will be migrated.Emails will be unread in the destination after migration.Once emails are migrated to a Google Group, subsequent jobs cannot update them (e.g., read/unread status), as conflict resolution does not apply.All emails will be migrated to the Conversations in the Google Group without labels applied.Only users/groups with Full Access to the source shared mailbox can be migrated as Google Group members. If a full-access user is mapped to a banned user, the banned user can still be added as a member.*Note: If a user is already added to the destination group as a member, manager, or owner, the migrate group permission process will not update that user’s role.Calendar, contacts, tasks, and rules cannot be migrated to Google Groups.
Mailbox
Resource mailbox	Resource mailbox	Resource mailbox	√	√	When the destination is a Google Group, only users/groups with Full Access to the source resource mailbox can be migrated as Google Group members. If a full-access user is mapped to a banned user, the banned user can still be added as a member.*Note: If a user is already added to the destination group as a member, manager, or owner, the migrate group permission process will not update that user’s role.
Mailbox
Archive mailbox	Archive mailbox	Archive mailbox	√	√
Mailbox
Scheduling mailbox	Scheduling mailbox	Scheduling mailbox	×	×
Mailbox property	Mailbox property	Mailbox property	Hide from global address list (GAL)	×	×
Mailbox property	Mailbox property	Mailbox property	General Information	×	×
Mailbox property	Mailbox property	Mailbox property	Booking options	×	×
Distribution list/Mail-enabled security group	Distribution list/Mail-enabled security group	Distribution list/Mail-enabled security group	Distribution list/Mail-enabled security group	×	×
Dynamic distribution list	Dynamic distribution list	Dynamic distribution list	Dynamic distribution list	×	×
Mailbox folder	Inbox	Inbox	Inbox	√	√
Mailbox folder	Sent Items	Sent Items	Sent Items	√	√
Mailbox folder	Deleted Items	Deleted Items	Deleted Items	√	√
Mailbox folder	Drafts	Drafts	Drafts	√	√	When the destination is a Google Group, the Drafts folder will be skipped by default.After migrating a draft, if you edit the source and destination drafts and run an incremental job to migrate the draft, the destination draft cannot be overwritten and the source edited draft will be migrated as a new draft.
Mailbox folder	Archive	Archive	Archive	√	√	Email in archive folder will be migrated to destination without any labels.A suffix -migrated will be added to the destination folder.
Mailbox folder	Conversation History	Conversation History	Conversation History	√	√
Mailbox folder	Notes	Notes	Notes	×	×
Mailbox folder	RSS Subscriptions	RSS Subscriptions	RSS Subscriptions	√	√	Only the RSS Subscriptions folders can be migrated to the destination. The items in RSS Subscriptions folders cannot be migrated.
Mailbox folder	Custom Folder	Custom Folder	Custom Folder	√	√	If the source custom folder name is the same as a destination reserved label, a suffix -migrated will be added to the destination label.The custom contact folder is not supported in the migration.
Mailbox folder	Junk Email	Junk Email	Junk Email	Partially Supported	Partially Supported
Mailbox folder	Contacts	Contacts	Contacts	×	×
Mailbox folder	Calendar	Calendar	Calendar	Partially Supported	Partially Supported	The Other Calendars are not supported in the migration.The Calendar Group is not supported in the migration.The meeting links are not supported in the migration.The link of a Skype for Business meeting on the calendar will not be replaced with the destination link after the migration. If you do not keep the domain of the source environment to the destination, enable the Replace email addresses of senders/recipients based on user mappings setting in the migration policy to replace the recipients’ email addresses with the corresponding email addresses in the destination. However, source users of calendar items created in a public folder cannot be replaced with the destination users due to API limitations.● If user mappings are not configured for users related to the source calendar event, the calendar will be added as the event attendee after the migration.● Only built-in calendar folder of source user/shared/resource mailbox can be migrated when the destination is a calendar resource. ● Birthday folder cannot be migrated. ● Embedded images inserted in source event description will be migrated as attachments on destination.Attachments inserted via Outlook Item cannot be migrated.The HTML format for the event body cannot be kept in the destination.
Mailbox folder	Journal	Journal	Journal	×	×
Mailbox folder	Recoverable Items folders	Deletions	Deletions	√	√	Only emails in the Deletions folder can be migrated. These emails will be migrated to the destination Trash label and applied with a Recoverable Items label.
Mailbox folder	Recoverable Items folders	Versions	Versions	×	×	Only emails in the Deletions folder can be migrated. These emails will be migrated to the destination Trash label and applied with a Recoverable Items label.
Mailbox folder	Recoverable Items folders	Purges	Purges	×	×	Only emails in the Deletions folder can be migrated. These emails will be migrated to the destination Trash label and applied with a Recoverable Items label.
Mailbox folder	Recoverable Items folders	Audits	Audits	×	×	Only emails in the Deletions folder can be migrated. These emails will be migrated to the destination Trash label and applied with a Recoverable Items label.
Mailbox folder	Recoverable Items folders	DiscoveryHolds	DiscoveryHolds	×	×	Only emails in the Deletions folder can be migrated. These emails will be migrated to the destination Trash label and applied with a Recoverable Items label.
Mailbox folder	Recoverable Items folders	Calendar Logging	Calendar Logging	×	×	Only emails in the Deletions folder can be migrated. These emails will be migrated to the destination Trash label and applied with a Recoverable Items label.
Mailbox folder	Recoverable Items folders	SubstrateHolds	SubstrateHolds	×	×	Only emails in the Deletions folder can be migrated. These emails will be migrated to the destination Trash label and applied with a Recoverable Items label.
Mailbox folder	Tasks	Tasks	Tasks	×	×
Mailbox folder	Sync Issues	Sync Issues	Sync Issues	×	×	Sync Issues folders hold the synchronization logs that record any general problems or delays in syncing with the email server. These folders are skipped in the migration because they may contain many logs that will affect the migration performance and consume storage space in the destination.
Mailbox folder	Search Folders	Search Folders	Search Folders	×	×	Search folders are virtual folders that do not contain any actual items.
Mailbox folder	Snoozed	Snoozed	Snoozed	√	√
Mailbox folder	Hidden folder	Hidden folder	Hidden folder	×	×	●
Mailbox item	Email	Email	Email	√	√	Only the title and body of the source meeting requests can be kept.
Mailbox item	Post	Post	Post	√	√
Mailbox item	Appointment	Appointment	Appointment	Partially Supported	Partially Supported	Appointment is a calendar item and follows the limitations of calendars.
Mailbox item	Meeting	Meeting	Meeting	Partially Supported	Partially Supported	Meeting is a calendar item and follows the limitations of calendars.
Mailbox item	Contact	Contact	Contact	Partially Supported	Partially Supported	If the “Migrate event, task, and contact attachments to Google Drive for the destination user mailbox” option is not selected in the migration policy, the contact note attachments cannot be migrated. If the option is selected, contact note attachments will be added as links to the note.
Mailbox item	Task	Task	Task	Partially Supported	Partially Supported	The Repeat property of the task cannot be kept in the destination.The assignees of the task cannot be kept in the destination.If you clear mapping reports, then rerun a migration job, this will result in duplicate tasks in the destination.The Start Date, Status, Priority, Reminder, Follow-up, Category, and Task Recurrence fields cannot be migrated because they are not supported in the destination system.
Mailbox item	Note	Note	Note	×	×
Mailbox item	Journal Entry	Journal Entry	Journal Entry	×	×
Mailbox item	Conversation	Conversation	Conversation	√	√
Mailbox item	Auto-complete list	Auto-complete list	Auto-complete list	×	×
Mailbox item property	Assign Policy	Assign Policy	Assign Policy	×	×
Mailbox item property	Pin/Unpin	Pin/Unpin	Pin/Unpin	×	×
Mailbox item property	Flag	Flag	Flag	√	√	Items will be applied with a starred label after the migration.
Mailbox item property	Mark as Read/Unread	Mark as Read/Unread	Mark as Read/Unread	√	√
Mailbox item property	Importance	Importance	Importance	√	√	Items will be applied with an Importance label after the migration.
Mailbox item property	Follow Up	Follow Up	Follow Up	√	√	Items will be applied with a starred label after the migration.
Mailbox item property	Category	Category	Category	√	√	The categories will be replaced with a label with the same name as the source categories in the destination.
Mailbox item property	To-Do list	To-Do list	To-Do list	√	√
Mailbox item property	Sensitivity label of email	Sensitivity label of email	Sensitivity label of email	Partially Supported	Partially Supported	Fly does not migrate sensitivity labels but allows you to remove source sensitivity labels from emails.*Note: If an email contains an attachment, and that attachment itself has a sensitivity label, the sensitivity label of the embedded attachment cannot be removed.
Mailbox item property	Reply status of meeting participants	Reply status of meeting participants	Reply status of meeting participants	√	√
Mailbox item property	Sharing Permissions	Sharing Permissions	Sharing Permissions	×	×
Global contact	Global contact	Global contact	Global contact	×	×
Mailbox delegations	User mailbox	User mailbox	User mailbox	×	×
Mailbox delegations	Resource mailbox	Resource mailbox	Resource mailbox	×	×
Mailbox delegations	Shared mailbox	Shared mailbox	Shared mailbox	×	×
Mailbox delegations	Microsoft 365 Group	Microsoft 365 Group	Microsoft 365 Group	×	×
Mailbox delegations	Distribution list/Mail-enabled security group/ Dynamic distribution list	Distribution list/Mail-enabled security group/ Dynamic distribution list	Distribution list/Mail-enabled security group/ Dynamic distribution list	×	×
Distribution list/Mail-enabled security group/Dynamic distribution list settings	Distribution list/Mail-enabled security group/Dynamic distribution list settings	Distribution list/Mail-enabled security group/Dynamic distribution list settings	Distribution list/Mail-enabled security group/Dynamic distribution list settings	×	×
Outlook settings	Outlook configuration	User profiles	User profiles	×	×
Outlook settings	Outlook configuration	Signatures	Signatures	×	×
Outlook settings	Email forwarding	Email forwarding	Email forwarding	×	×
Outlook settings	Outlook quick action setting	Outlook quick action setting	Outlook quick action setting	×	×
Outlook settings	Automatic Replies (Out of Office) settings	Automatic Replies (Out of Office) settings	Automatic Replies (Out of Office) settings	×	×
Outlook settings	Inbox rules	Inbox rules	Inbox rules	Partially Supported	Partially Supported	Refer to the Exchange Rule to Gmail Filter Mappings section to view the Exchange inbox rule to Gmail filters mappings.

Note the following:

- If the source category is a reserved label in Gmail, a suffix **-migrated** will be added to the destination label to avoid conflicts.

- If the source mail folder name exceeds Google’s limit of 255 characters. Only 255 characters of the name can be kept in the destination.

- Emails in the subfolders of the source Inbox folder will be migrated to the destination system Inbox label. Emails in the subfolders of other source built-in folders (Sent Items, Drafts, Deleted Items, etc.) will be migrated to corresponding system labels in the destination and applied with a destination system label corresponding to the source built-in folder.

- If the source email contains a calendar as attachment, select the option in the migration policy to migrate email attachments to Google Drive.

- If you clear mapping reports, then rerun a migration job, this will result in duplicate tasks in the destination.

Exchange Rule to Gmail Filter Mappings

Migration to Microsoft Teams

Migration to OneDrive

Migration to Google Drive

Migration to SharePoint Online

Migration to Google Drive

Support Lists for User Attributes

Support Lists for Group Attributes

Support Lists for Contact Attributes

Migration to Gmail

#Migration to Gmail

Migration to Gmail