#Microsoft 365 Commercial Environment to Microsoft 365 Commercial Environment Migration

Refer to the tables below to view the supported and unsupported object types of Microsoft 365 Commercial Environment.

√ – Supported; × – Unsupported.

#Microsoft Teams Data

#Conversation

Object Type	Sub Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Format (Some formats are not supported but content can be migrated normally)	Subject	Partially Supported	Partially Supported	Conversation subject only shows as bold in the destination, other formats does not support to migrate.
Format (Some formats are not supported but content can be migrated normally)	Mention (@)	√	√	When migrating from standard channels to private or shared channels, members in mentioned tags cannot be displayed in the destination.
Format	Bold	√	√
Format	Italic	√	√
Format	Underline	×	×
Format	Strikethrough	√	√
Format	Text highlight color	×	×
Format	Font color	×	×
Format	Font size	×	×
Format	Monospaced	√	√
Format	Heading	×	×
Format	Paragraph	×	×
Format	Decrease indent	√	√
Format	Increase indent	×	×
Format	Bulleted list	√	√
Format	Numbered list	×	×
Format	Quote	√	√
Format	Insert link	√	√
Format (Some formats are not supported but content can be migrated normally)	Code snippet	Partially Supported	Partially Supported	The title of the code snippet will be placed under the message title and upon the code snippet.
Format	Insert horizontal rule	×	×
Format	Insert table	√	√
Format (Some formats are not supported but content can be migrated normally)	Mark as important	Partially Supported	Partially Supported	Important message will be migrated to destination with important note. However, text color and important icon cannot be migrated.
Format	Reply option	×	×
Format	Scheduled meeting link	×	×
Format (Some formats are not supported but content can be migrated normally)	Meeting ended message	Partially Supported	Partially Supported	1. Meeting end message can be migrated to the destination with title "Meeting in {destination space name} ended". 2. The meeting titles of meeting ended messages cannot be migrated due to Microsoft API. Attendance and transcript under meeting end message cannot be migrated to the destination. 3. The migrated replies to the meeting ended messages in the destination cannot redirect to the original messages.
Post in multiple channels		×	×
Announcement type post’s specific elements	Background	×	×
Announcement type post’s specific elements	Color scheme	×	×
Announcement type post’s specific elements	Subheader	√	√
Announcement type post’s specific elements	Headline	×	×
Attach	Recent	Partially Supported	Partially Supported	If attachment is attached from another Team or OneDrive, URL mapping is required when run Replace attachment URLs job, otherwise destination attachment URL will show source attachment URL.
Attach	Browse Teams and channels	Partially Supported	Partially Supported	If attachment is attached from another Team or OneDrive, URL mapping is required when run Replace attachment URLs job, otherwise destination attachment URL will show source attachment URL.
Attach	OneDrive	Partially Supported	Partially Supported	If attachment is attached from another Team or OneDrive, URL mapping is required when run Replace attachment URLs job, otherwise destination attachment URL will show source attachment URL.
Attach	Upload from my computer	√	√
Emoji		Partially Supported	Partially Supported	Emojis can be migrated, but their styles in the destination will be different from their original form in the source.
Giphy		√	√
Sticker		√	√
Loop components		×	×
News		×	×
Places		×	×
Stocks		×	×
Weather		×	×
Wikipedia search		×	×
Praise		×	×
YouTube		×	×
Voice message		×	×
Reply		√	√
Edit post/Reply		Partially Supported	Partially Supported	If the source conversation contains attachment and attachment URL replaced, that conversation will have an Edited label.
Mark as unread		×	×
Translate		×	×
Turn on/off Notifications		×	×
Reaction		Partially Supported	Partially Supported	To migrate reactions, ensure you have configured user mappings to map source users to destination existing users.
Pin		×	×
Copy link	Conversation link	√	√	Source link will be kept at the destination.
Copy link	Copy tab link	Partially Supported	Partially Supported	To migrate reactions, ensure you have configured user mappings to map source users to destination existing users.
Copy link	Current Team’s task link	Partially Supported	Partially Supported	To migrate reactions, ensure you have configured user mappings to map source users to destination existing users.
Copy link	Current Team link	Partially Supported	Partially Supported	To migrate reactions, ensure you have configured user mappings to map source users to destination existing users.
Copy link	Current Team’s channel link	Partially Supported	Partially Supported	To migrate reactions, ensure you have configured user mappings to map source users to destination existing users.
Copy link	Current Team’s folder link	Partially Supported	Partially Supported	To migrate reactions, ensure you have configured user mappings to map source users to destination existing users.
Copy link	File link	Partially Supported	Partially Supported	Files from another Team or OneDrive, URL mapping is required when run Replace attachment URLs job, otherwise destination files URL will show source files URL.
Copy link	Link containing other channel ID	Partially Supported	Partially Supported	These links will show as source URL in the destination after migration.
The "Save this message" mark		×	×

#Files

Object Type	Sub Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
New	Folder	√	√
New	Word Document	√	√
New	Excel Spreadsheet	√	√
New	PowerPoint Presentation	√	√
New	OneNote Notebook	√	√	With the Overwrite content level conflict resolution used, if the default section already exists in the destination and even if the source and destination section names may be different, the source section will overwrite the destination section.
Upload		√	√
Add cloud storage	SharePoint	×	×
Add cloud storage	Dropbox	×	×
Add cloud storage	Box	×	×
Add cloud storage	ShareFile	×	×
Add cloud storage	Google Drive	×	×

#Tab

Object Type	Sub Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Add a tab	OneNote	Partially Supported	Partially Supported	See the comments 1-2 below the table.
Add a tab	Document Library	Partially Supported	Partially Supported	See the comments 1-2 below the table.
Add a tab	SharePoint	Partially Supported	Partially Supported	See the comments 1-2 below the table.
Add a tab	SharePoint Pages	Partially Supported	Partially Supported	See the comments 1-2 below the table.
Add a tab	Lists	Partially Supported	Partially Supported	See the comments 1-2 below the table.
Add a tab	Tasks by Planner and To Do	Partially Supported	Partially Supported	1. The plans cannot be migrated if the plan is not shared to the current team. 2. Premium planners are not supported in the migration.
Add a tab	Word	Partially Supported	Partially Supported	See the comments 3-5 below the table.
Add a tab	PowerPoint	Partially Supported	Partially Supported	See the comments 3-5 below the table.
Add a tab	Excel	Partially Supported	Partially Supported	See the comments 3-5 below the table.
Add a tab	Visio	√	√	See the comments 3-5 below the table.
Add a tab	PDF	√	√	See the comments 3-5 below the table.
Add a tab	Wiki	×	×	Wiki tabs will be retired from Teams. If you want to migrate the content of Wiki tabs for standard channels, you can export the content to Notes tabs first and migrate the content with Notes tabs. For private channels, you can export the Wiki content to somewhere that is easy to access and migrate the content with that object.
Add a tab	Notes	√	√
Add a tab	Website	√	√
Add a tab	Channel calendar	×	×
Add a tab	YouTube	×	×
Add a tab	Whiteboard	Partially Supported	Partially Supported	See the comments 6-7 below the table.
Add a tab	Forms	Partially Supported	Partially Supported	See the comments 6-7 below the table.
Add a tab	Other tabs	×	×	Other tabs can be created in the destination, but the content under the source tabs cannot be migrated. You can manually configure the content for the destination tabs.
Tab configurations		Partially Supported	Partially Supported

Comment 1: Only OneNote tabs created with notebooks of the corresponding team site are supported. Only Document Library, SharePoint, SharePoint Pages, and Lists tabs created with SharePoint links to the corresponding team site are supported.

Comment 2: The Document Library tab cannot be migrated in the following cases:

• If Only the default Documents library is selected in the policy for the project, and the Document Library tab is associated with a custom document library that does not exist in the destination, the tab cannot be migrated.
• Though All data in SharePoint team site is selected in the policy for the project, if the Document Library tab is associated with a custom document library that does not exist in the destination, the tab cannot be migrated in the first migration.
• If the associated files are moved to other locations in the destination, the tabs cannot be opened.

Comment 3: Only Word, PowerPoint, Excel, Visio, and PDF tabs created with files of the corresponding Team are supported.

Comment 4: If the source shared channels are created before October 2022, the Word, PowerPoint, and Excel tabs cannot be migrated.

Comment 5: If the associated files are moved to other locations in the destination, the tabs cannot be opened.

Comment 6: Besides the tabs listed above, Whiteboard, Forms, and some other tabs can be migrated, but you need to manually configure the tabs in the destination.

Comment 7: Files connected to Whiteboard tabs will not be migrated. Whiteboard tabs migrated to destination cannot connect to those source files.

#Channel

Object Type	Sub Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Get email address		×	×
Show for members		×	×
Email Message in Channel		Partially Supported	Partially Supported	An email is sent to the source channel using the Get email address action, and you can be redirected to the email by clicking Download original email link in the corresponding conversation. After the migration, the Download original email link will not exist in the migrated conversation.
Privacy	Private channel	Partially Supported	√	If you want to create private channels in the destination and you only use app profile authentication in the destination connection, the private channels can be created in the destination, but data under the source Posts cannot be migrated.
Privacy	Standard channel	√	√
Privacy	Shared channel	Partially Supported	√	1. The Teams added as members of shared channels cannot be migrated. 2. If you want to create shared channels in the destination and you only use app profile authentication in the destination connection, the shared channels can be created in the destination, but data under the source Posts cannot be migrated. 3. Shared channels can only be loaded in channel mappings and migrated if they were created by your own Teams.
Privacy	Archived channel	Partially Supported	Partially Supported	1. To successfully migrate channels, the destination channels cannot be archived. 2. Source archived channel can be migrated, but their Archived status will not be migrated to the destination. Fly will keep the Active status for destination channels.
Name	-	√	√
Description	-	√	√
Standard Channel settings	Who are the moderators	×	×
Standard Channel settings	Allow members to reply to channel messages	√	√
Standard Channel settings	Allow members to pin channel messages	×	×
Standard Channel settings	Allow Bots to submit channel messages	√	√
Standard Channel settings	Allow connectors to submit channel messages	√	√
Standard Channel settings	Recommended tag	×	×
Standard Channel settings	Notification settings	×	×
Standard Channel settings	Anyone can post messages	×	×	Only first channels have these settings.
Standard Channel settings	Anyone can post; show alert that posting will notify everyone (recommended for large teams)	×	×	Only first channels have these settings.
Standard Channel settings	Only owners can post messages	×	×	Only first channels have these settings.
Layout		×	×

#Apps

Object Type	Source App Profile Support Status	Source Service Account Authentication Support Status
Store Apps - Add as Bots	√	√
Store Apps - Add as Tab	√	√
Custom apps	×	×

#Privacy

Object Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Public	√	√
Private	√	√
Archived Team	Partially Supported	Partially Supported	1. To successfully migrate Teams, the destination Teams cannot be archived. 2. Source archived Teams can be migrated, but their Archived status will not be migrated to the destination. Fly will keep the Active status for destination Teams.
org-wide	Partially Supported	Partially Supported	The source org-wide Team will be migrated as a public Team after the migration.

#Members

Object Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Member	√	√	See the comments 1-3 below the table.
Owner	√	√	See the comments 1-3 below the table.
Update role	Partially Supported	Partially Supported	See the comments 1-4 below the table.

Comment 1: To migrate source members, select the Membership checkbox in the migration policy and configure user mappings for the source members.

Comment 2: If a source user is blocked from signing in, the user can be migrated, but the Shift schedules of groups that contain the user cannot be migrated.

Comment 3: If the destination user of a source user is blocked from signing in, the user cannot be migrated.

Comment 4: The Team/channel members can be promoted to owners during the migration, but owners cannot be demoted to members due to Microsoft API limitations.

#Membership Type

Object Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Dynamic user	√	√	See the comments 1-2 below the table.
Assigned	√	√

Comment 1: If the membership type of the source Team’s associated group is Dynamic User, and

• if the destination Team does not exist before the migration, Fly will create the Team during the migration and create the associated Group in the membership type of Assigned for the Team. After the migration, you can manually update the membership type of the Group to Dynamic User in Microsoft Entra ID.
• if the membership type of the destination Team’s associated Group is also Dynamic User, to migrate the planner data, make sure the source and destination service accounts/delegated app profiles’ consent users meet the dynamic membership rules of the source and destination Groups.

Comment 2: If the membership type of the destination Team’s associated group is Dynamic User, and you only use the app profile as the destination authentication method, to migrate source private channels as newly created private channels in the destination, the destination app profile account must be a member/owner of the destination Group.

• Manually add the user as the destination group owner/member.
• Make sure the user meets the destination Group’s dynamic membership rule. Fly will automatically add the user as a member of the destination Group.

#Settings

Object Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Team picture	×	√
Member permissions	Partially Supported	Partially Supported	The Allow members to upload custom apps and Allow members to create, edit, and delete tags settings cannot be migrated to the destination.
Guest permissions	√	√
@mentions	√	√
Team code	×	×
Fun stuff	√	√
Tags	√	√

#Shifts

Object Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Shifts settings	Partially Supported	Partially Supported	The Schedule, Copying shifts, and Time clock settings cannot be kept to the destination.
Schedule group	√	√
Time off reason	√	√
Open shifts	√	√
Shifts	Partially Supported	Partially Supported	Make sure the Membership option is selected in the migration policy when you run full migration jobs. For membership and complete migration jobs, you can run the job without the Membership option selected.
Schedule group member	√	√
Time off	Partially Supported	Partially Supported	The notes of time off cannot be kept to the destination.
Day notes	×	×
Request	×	×

#Other Data

Object Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Schedule message	×	×
Record video clip message	Partially Supported	Partially Supported	The message can be migrated. The record video clip cannot be migrated.
Forwarded message	×	×	Only the titles, subjects, and attachments (if any) of forwarded messages can be kept.
Post messages	Partially Supported	√	If you only use the app profile authentication to connect to the destination and the destination Teams are newly created by Fly during the migration, conversations can be migrated as post messages in the destination; if the destination Teams already exist before the migration, conversations cannot be migrated as post messages.
Chat	√	√	Refer to Microsoft Teams Chat Migration for details.
Analytics	×	×
Connectors/Workflows	×	×
Bookings	×	×
Calendar	×	×	If you want to migrate the individual calendar events for team members, you can run an Exchange Online migration job to migrate the user mailboxes of source users to corresponding destination users. Refer to Perform Exchange Online Migrations for details.
Meeting Recordings	√	√
Meeting Transcript	√	√
Pending Requests	×	×
Tags	√	Partially Supported	Tags can be migrated if you use the app profile or delegated app profile authentication for both source and destination connections.

#Microsoft 365 Group

Object Type	Sub Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Notebook		√	√
Planner		Partially Supported	Partially Supported	Premium planners are not supported in the migration.
Settings	Let people outside the organization email this team	×	√	Make sure the source and destination service accounts/delegated app profiles’ consent users have the Microsoft 365 Global Administrator or Exchange Administrator role.
Settings	Send copies of team emails and events to team member's inboxes	×	√	Make sure the source and destination service accounts/delegated app profiles’ consent users have the Microsoft 365 Global Administrator or Exchange Administrator role.
Settings	Send copies of team emails and events to team member's inboxes	×	√	Make sure the source and destination service accounts/delegated app profiles’ consent users have the Microsoft 365 Global Administrator or Exchange Administrator role.
Settings	External file sharing	√	√	To migrate the setting, data in SharePoint sites must be migrated together with Teams.
Description		√	√

#Microsoft 365 Group Mailbox

Object Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Mails	√	√
Calendar	√	√	If you enable the Replace the meeting links with the destination information setting in the Microsoft Teams migration policy to replace the source meeting link with a destination link, make sure you have configured user mappings for the source meeting organizers, and there are some notes that need your attention. Refer to the Notes when Replacing Meeting Links section below for details.

#Notes when Replacing Meeting Links

If you enable the Replace meeting links with the destination information setting to replace the source meeting link with a destination link, some issues may occur in the following situations:

1. Due to API limitations, some features may be different from the source after users join the meeting with the new links.

   • If destination organizers join the meeting via Teams on the web:

     • Chat, Apps, Record and translation, and Meeting notes actions are not available. 

     • The meeting title, date and time, Meeting ID, and Meeting options link will not be displayed in Meeting info. 

     • The Turn off incoming video action will not be displayed in More > Settings, but will be displayed in View > More options. 

     • Only the current user will be displayed in the meeting. 

     • The meeting duration will not be displayed.

     • The options in Meeting options displayed in More > Settings will not be displayed. 

   • If destination attendees join the meeting via Teams on the web:

     • Chat, Apps, Record and translation, and Meeting notes actions are not available. 

     • The meeting title, date and time, Meeting ID, and Meeting options link will not be displayed in Meeting info. 

     • The Turn off incoming video action will not be displayed in More > Settings, but will be displayed in View > More options. 

     • Only the current user will be displayed in the meeting. 

     • The meeting duration will not be displayed.

   • If destination organizers join the meeting via the Teams app:

     • Chat, Apps, Record and translation, and Meeting notes actions are not available. 

     • Only the current user will be displayed in the meeting. 

     • The meeting title, date and time, Meeting ID, and Meeting options link will not be displayed in Meeting info. 

     • The meeting duration will not be displayed.

     • The options in Meeting options displayed in More > Settings will not be displayed.

   • If destination attendees join the meeting via the Teams app: 

     • Chat, Apps, Record and translation, and Meeting notes actions are not available. 

     • Only the current user will be displayed in the meeting. 

     • The meeting title, date and time, Meeting ID, and Meeting options link will not be displayed in Meeting info. 

     • The meeting duration will not be displayed.

2. The Meeting options link in the calendar cannot be opened. 

3. The Join on the web link in the source calendar item cannot be replaced with the destination information. After you map the source meeting attendees to the destination, when the mapped attendees click the Join on the web link and use the meeting ID and passcode to join the meeting via Microsoft Teams on the web, they will wait in the lobby until the meeting organizer allows the user to enter the meeting.

4. The source tenant ID in the meeting link will be replaced with the destination information. If some users in your organization have been migrated to the destination and the meeting participants contain source users and users who have been migrated to the destination, when the source and destination participants click the meeting links in the email, they will enter two different meetings.

5. The source tenant ID in the meeting link will be replaced with the destination information. If the meeting participants contain external users, the destination meeting organizer needs to update the meeting after the migration to update the meeting link for external users. Otherwise, when external users click the link to attend the meeting, they will be redirected to the source meeting.

6. When you enable the Safe Links settings for email addresses in Microsoft 365 Defender for Office 365, the source meeting links cannot be replaced with the destination information. When the external/destination user clicks the source meeting link to attend the meeting, they will wait in the lobby until the meeting organizer allows the user to enter the meeting.

If your meeting meets the situation 4, 5, or 6 above, we recommend that you do not enable the Replace meeting links with the destination information setting and configure the ChangeTeamsMeetingScopeAsEveryone=true customized feature string in the migration policy to publish the source meeting link to everyone. Also, you need to note the following:

• Make sure you have configured an app profile for the source tenant, and the app has the permissions below to publish the source meeting link:

  • Make sure you have assigned the access policy for the AvePoint Fly app or custom Azure app. Refer to access policy for details.

  • If you use a custom Azure app, make sure you have assigned the Microsoft Graph API > OnlineMeetings.ReadWrite.All permission to the app.

• If destination users join the meeting via Teams on the web:

  • Apps, Record and translation, and Meeting notes actions will not be displayed.

  • Source organizer will be displayed as a guest and source attendees will be displayed as external users in the destination.

  • End meeting action will not be displayed.

  • The options in Meeting options and Mute notifications action displayed in More > Settings will not be displayed.

  • Manage permissions, Download attendance list and Lock the meeting actions displayed in Participants will not be displayed.

  • Together mode action in View is not available.

  • Destination users cannot save the meeting recording. The meeting recording saved by the source user will be displayed in the meeting chat of destination users rather than meeting files. When destination users click the recording, a window appears with the recording link. Destination users do not have permissions to access the recording via the recording link since the link is a source link.

• If destination users join the meeting via Teams app:

  • Rooms, Apps, Record and translation, and Meeting notes actions will not be displayed.

  • Source organizer will be displayed as an external user in the destination.

  • End meeting action will not be displayed.

  • The options in Meeting options displayed in More > Settings will not be displayed.

  • Manage permissions, Download attendance list and Lock the meeting actions displayed in Participants will not be displayed.

  • Together mode action in View is not available.

  • Destination users cannot save the meeting recording. The meeting recording saved by the source user will be displayed in the meeting chat of destination users rather than meeting files. When destination users click the recording, a window appears with the recording link. Destination users do not have permissions to access the recording via the recording link since the link is a source link.

For whether to enable the Replace meeting links with the destination information setting in the migration policy, we have recommendations based on different migration methods:

• For big bang migrations (migrate all objects at a time), the situations above may not occur, and we recommend that you enable the Replace meeting links with the destination information setting to replace the source meeting link with a destination link.

• For wave-based migrations (split the migration into multiple waves), to avoid the situations above, we recommend that you do not enable the Replace meeting links with the destination information setting and refer to the solutions provided above.

#Team Site

Object Type	Source App Profile Support Status	Source Service Account Authentication Support Status	Comment
Files	√	√
Sites	√	√	1. The Microsoft Teams Migration will not run Power Platform jobs to migrate Power Platform data related to the Team sites. 2. In Advanced mode, Fly will not keep the language of the source team site to the destination. The language of the destination team site will be the same as the destination tenant. 3. In Classic mode, if the destination Teams are newly created during the migration, Fly will keep the language of the source team site to the destination.