Restore and Recover Your Data

If you need to quickly recover lost or corrupted content, Granular Backup and Restore provides full and incremental backup capabilities for SharePoint Online, OneDrive for Business, Microsoft 365 group team sites (including Microsoft Teams sites), enabling you to create backup plans and schedules to frequently backup high priority data and improve backup operations and storage efficiency. The following use cases present detailed scenarios for using Granular Backup and Restore to protect and recover your data.

Select a Restore Method

There are two types of restore methods you can use to select the backed-up data to restore: Time-based Restore and Object-based Restore. Use a Time-based Restore to select a backup job based on a point in time using the calendar. Use an Object-based Restore to restore the backed-up data by selecting the specific object. Refer to the sections below for details.

Time-based Restore

The Time-based Restore is designed to find the backed-up jobs first, and then select the objects to restore the backed-up data. Complete the following steps to configure a Time-based Restore:

To start a restore, you can open the Restore tab, click Restore on the ribbon, select Time-based restore from the Restore Method page, and then click Next, or you can click Start with Time-based Restore in the workspace. The Job Selection page appears in the Restore Wizard tab.

*Note: If your backup data on the default storage has been moved to the Archive tier, a pop-up window will appear, prompting you to contact AvePoint Support to restore the data.
Select a job on the Job Selection page. The backup jobs that have been completed within the last 7 days are available in the calendar. Click Day, Week, or Month in the top-right corner of the calendar to change the view to see all available jobs. Click the left and right arrows beside the date on the top-left of the calendar to move forward or backward. Select a backup job which contains the content that you want to restore.

You can also configure settings in the Filter By field to limit the scope of the displayed backup job. The logical relationship between the following filter rules is AND.
- Plan Filter – Filter backup jobs by plan name. By default, all plans are selected.
- Job Filter – Filter backup job by job type. Select the backup type in the Job Filter drop-down list. If you select the Include job(s) with only partial backup data checkbox, any backup jobs that are stopped prior to completion are included in the backup. By default, all types are selected.
- Time Range – Filter backup data by job completed time range. The All jobs selection lists all backup jobs whenever the job is completed, while Jobs completed within filters the backup jobs which are completed in the specified time range. By default, Jobs completed within Last 7 Days is selected.
After you finish configuring the Filter By drop-down lists, click the Filter button. All the backup jobs that meet the filter rules are listed in the calendar. Click Reset to cancel the filter settings.

When you are finished, click Next. The Data Selection page appears.
Data Selection – You can configure the Global Settings for Restoring Content, Property, and Security when you want to only restore the security and/or the property.

*Note: If you configure the global settings, you cannot configure the property and security settings again for each selected object level. If you do not configure the global settings, you can configure the Property and/or Security settings for each selected object level when you select objects in the tree at the site collection level and lower.
- Global Settings for Restoring Content,Property, and Security – Define global settings for restoring security and/or property settings:
  - Container Selection – Select the Global settings for container configuration checkbox to enable the container’s global settings.
    - Restore container – Select this option to restore the container. Additionally, select the Security checkbox if you want to restore the container’s security settings, and/or select the Property checkbox if you want to restore the container’s property settings.
    - Only restore security – Select this option to only restore the container’s security settings. For the Conflict resolution settings, select how to deal with the conflicts when the users with the same name exist in the destination. Merge adds the container’s security of the source node to the destination node. Replace represents to overwrite the destination container’s security by removing the destination security first.
  - Content Selection – Select the Global settings for content configuration checkbox to enable the content’s global settings.
    - Restore content – Select this option to restore the content. Additionally, select the Security checkbox if you want to restore the content’s security settings.
    - Only restore security – Select this option to only restore the content security settings. For the Conflict resolution settings, select how to deal with the conflicts when the users with the same name exist in the destination. Merge adds the content security of the source node to the destination node. Replace represents to overwrite the destination content security by removing the destination security first.
- Backup Data – Select backed-up data to restore. You can browse through the backed-up data by clicking on objects to expand the data tree. There is a checkbox corresponding to each level on the data tree, which is deselected by default.
  
  *Note: If an incremental backup job is selected on the Job Selection page, the Only show incremental data option will appear above the backup data tree. By default, this option is deselected, and all data backed up in the selected incremental backup job, and previous jobs of the same backup cycle are shown. Select the Only show incremental data option to show the data backed up in the selected incremental backup job only.
  - Click the Items node, and the Item Browser for Items window appears. The items are displayed with the file ID, name, and attribute. Select the checkbox before each item to select the item, and click OK to save your configurations.
  - You can use the Advanced Search function to filter out specific objects or data within each object level. Click Advanced Search on the ribbon to use this function. For more information, refer to Restore Data Using Advanced Search in Granular Backup and Restore.
When finished, click Next. The Restore Type page appears.

Object-based Restore

The Object-based Restore is designed to locate the objects first, and then select a backup job of that object to restore the backup data. Complete the following steps to configure an Object-based Restore:

To start a restore, you can open the Restore tab, click Restore on the ribbon, select Object-based restore from the Restore Method page, and then click Next, or you can click Start with Object-based Restore in the workspace. The Object Search page appears in the Restore Wizard tab.
On the Object Search page, complete the following configurations:
- Restore Object Level – Only Document level is supported. Only objects on the document level can be searched and restored.
- Condition – Configure conditions to narrow down search results. Select a rule, configure the condition, enter the value, and click Add to add a condition. Multiple conditions can be added. Click the Delete ( button to delete the condition that is no longer needed.
  
  *Note: The following condition rules can be selected: Created By, Modified By, Created Time, Document Name, and Document Size.
  
  *Note: Depending on the conditions you configured, you can change the logical relationships between the condition rules. There are currently two logical relationships: And and Or. By default, the logic is set to And. To change the logical relationship, click on the logical relationship link. The And logical relationship means that the content which meets all of the rules will be filtered and included in the result. The Or logic means that the content which meets any one of the rules will be filtered and included in the result. You can view the logical relationship of the conditions in the Basic Filter Conditions section. If the logical relationship is (1 Or 2 And 3), the contents that meet condition rule 3 either meet condition rule 1 or condition rule 2 will be filtered.
- Backup Job Selection – Choose whether or not to include backup jobs that have stopped, failed, and finished with exception when searching for objects. Select the Include job(s) with only partial backup data checkbox if you want to include those jobs when searching for objects. Note that the data may be incomplete in those jobs.
- Backup Time Range – Select the backup time range to limit the search scope by selecting an option from the Time range drop-down list. The following options can be selected: Last 7 Days, Last Week, This Month, Last Month, and Customized.
  
  *Note: Granular Backup and Restore only supports searching for the data that backed up after 2017-02-20 00:00:00.
When finished configuring the search settings, click Next. The Data Selection page appears.

*Note: If your backup data on the default storage has been moved to the Archive tier, a pop-up window will appear, prompting you to contact AvePoint Support to restore the data.

On the Data Selection page, complete the following steps to select the date to be restored:
1. Expand the My Registered Sites node.
2. To locate objects in a node, hover the mouse over the node and click locate the object in this scope to the right of the node.
  
  To locate objects in multiple nodes, select nodes where you want to locate objects by selecting the corresponding checkboxes. Click Locate on the ribbon to directly locate objects in the selected nodes according to search settings configured in the Object Search page.
  
  A job for searching for objects you are about to restore has started. The job process and detailed information can be viewed in Job Monitor.
  
  *Note: Only one search job can be running at a time when configuring an object-based restore.
3. Open Job Monitor.
4. Select the finished search job, and click Search Result on the ribbon to go back to the Data Selection page. The My Registered Sites node is expanded to the Items level, and the number of the search results is displayed to the right of each Items node.
5. To select the object to be restored, complete the following steps:
  1. Click Items. The object selection window appears.
  2. Select one or multiple objects to be restored. If you want to restore an object’s security, select the Security checkbox next to the object.
    
    The latest job that backed up the object is selected by default.
    
    If you want to change the job from where the backup data of the object will be retrieved, click Job Selection in the File Name column of this object. The job selection window appears. The jobs that back up this object and meet the search settings configured in the Object Search page are listed in the window. Select a job, and click OK.
    
    *Note: Only one backup job can be selected for an object.
  3. Click OK in the object selection window to save the selection and close the window.
When finished selecting objects to be restored, click Next. The Restore Type page appears.

Perform an In-Place Item Restore

To restore an item, which has been backed-up, to its original location in SharePoint Online, OneDrive for Business, Microsoft 365 group team sites (including Microsoft Teams sites), perform an In-Place Restore by following the steps below.

Log in to Classic DocAve Backup and launch Granular Backup and Restore. See Launch Granular Backup and Restore.
Click the Restore tab on the ribbon to open the Restore page.
Select the backup data to restore by selecting either the Time-based or Object-based restore methods. See Time-based Restore or Object-based Restore for details on selecting the backed-up data to restore.
Select the In place restore option on the Restore Type page.
Click Next. The Restore Settings page appears. Define the restore settings.
Click Next. The Schedule page appears. Configure the schedule to set the time to restore the data.
- Schedule Selection – Choose Restore immediately after wizard finishes to run the restore job immediately, or choose Configure the schedule myself to configure a customized schedule.
- Description – Optionally enter a description of the restore job in the text box.
Click Next. The Overview page appears. Review and edit the job selections. To make changes, click Edit to the right of a heading row to go to the corresponding setting page, allowing you to edit the configuration.
Click Finish when you are done. The restore job will start according to your schedule settings.

Perform an Out-of-Place Item Restore

In order to restore an item to another location in SharePoint Online or OneDrive for Business, perform an Out-of-Place Restore by following the steps below.

*Note: The out-of-place restore for Microsoft 365 group team sites (including Microsoft Teams sites) is still in preview using Classic DocAve Backup data. We suggest you upgrade to Cloud Backup for Microsoft 365 for the latest features.

Log in to Classic DocAve Backup and launch Granular Backup and Restore. See Launch Granular Backup and Restore.
Click the Restore tab on the ribbon to open the Restore page.
Select the backup data to restore by selecting either the Time-based or Object-based restore methods. See Time-based Restore or Object-based Restore for details on selecting the backed-up data to restore.
On the Restore Type page, configure the following settings:
- Restore Type – Select the Out of place restore option.
- Destination – Select the destination container by clicking the My Registered Sites to expand the destination data tree, and then select the node where you want to restore the source data.
  
  *Note: You can restore the data to a newly created container when selecting a destination.
- Action – This field appears after selecting the Destination container. Select Attach to restore the contents as children beneath the selected node, or select Merge to add the contents to the destination node. Click Preview to see the impact on the tree structure.
- Settings – Select the drop-down lists for User mapping or Language mapping to map to an existing user or language mapping, or create new mappings. For more information on mapping, refer to the Control Panel section in the Cloud Management User Guide.
Click Next. The Restore Settings page appears. Define the restore settings.
Click Next. The Schedule page appears. Configure the schedule to set the time to restore the data.
- Schedule Selection – Choose Restore immediately after wizard finishes to run the restore job immediately, or choose Configure the schedule myself to configure a customized schedule.
- Description – Optionally enter a description of the restore job in the text box.
Click Next. The Overview page appears. Review and edit the job selections. To make changes, click Edit to the right of a heading row to go to the corresponding setting page, allowing you to edit the configuration.
Click Finish when you are done. The restore job will start according to your schedule settings.

Perform a Restore of an Item to a File System

Restore to File System restores lists, libraries, and folders from the cloud as folders in your local file system. Document and attachment in those containers will be restored as files in the local file system. Items cannot be restored by themselves to a local file system.

To restore to a file system, complete the following steps:

Log in to Classic DocAve Backup and launch Granular Backup and Restore. See Launch Granular Backup and Restore.
Click the Restore tab on the ribbon to open the Restore page.
Select the backup data to restore by selecting either the Time-based or Object-based restore methods. See Time-based Restore or Object-based Restore for details on selecting the backed-up data to restore.
On the Restore Type page, configure the following settings:
- Restore Type – Select the Restore to storage policy option.
- Destination – Select a previously configured storage policy or select New Storage Policy to create a new one from the drop-down list. For more information on creating a new storage policy, refer to the Control Panel section in the Cloud Management User Guide.
Click Next. The Restore Settings page appears. Define the restore settings.
- Job Report – select the job report type. Select Simplified to create a summary of content restored to a storage policy, or select Detailed to get a full list of all objects restored to storage policy at the cost of performance.
- Notification – Select a previously configured notification profile or select New Notification Profile to create a new one from the drop-down list. For more information on creating a new notification profile, refer to the Control Panel section in the Cloud Management User Guide. Click View to view the detailed information of the selected profile.
Click Next. The Schedule page appears. Configure the schedule to set the time to restore the data.

The Schedule page.

Schedule Selection – Choose Restore immediately after wizard finishes to run the restore job immediately, or choose Configure the schedule myself to configure a customized schedule.
Description – Optionally enter a description of the restore job in the text box.

Click Next. The Overview page appears. Review and edit the job selections. To make changes, click Edit to the right of a heading row to go to the corresponding setting page, allowing you to edit the configuration.
Click Finish when you are done. The restore job will start according to your schedule settings.

Unsupported Project Online Data Types

The table below lists the Project Online data types that are not supported in Granular Backup and Restore.

Projects	Project Center
Projects	Schedule
Projects	Project Details
Projects	Project Site
Projects	Intake
Approvals	Approvals
Tasks	Tasks
Timesheet	Timesheet
Issues and Risks	Issues and Risks
Resources	Resources
Status Reports	Status Reports
Strategy	Driver Library
Strategy	Driver Prioritization
Strategy	Portfolio Analyses
Reports	Reports
Server Settings	Server Settings
Personal Settings	My Queued Jobs
Personal Settings	Manage Delegates
Personal Settings	Act as Delegate
Look and Feel	Manage Views
Look and Feel	Grouping Formats
Look and Feel	Gantt Chart Formats
Look and Feel	Quick Launch
Workflow and Project Detail Pages	Enterprise Project Types
Workflow and Project Detail Pages	Workflow Phases
Workflow and Project Detail Pages	Workflow Stages
Workflow and Project Detail Pages	Change or Restart Workflows
Workflow and Project Detail Pages	Project Detail Pages
Enterprise Data	Enterprise Custom Fields and Lookup Tables
Enterprise Data	Enterprise Calendars
Enterprise Data	Resource Center
Enterprise Data	Reporting
Time and Task Management	Fiscal Periods
Time and Task Management	Time Reporting Periods
Time and Task Management	Line Classification
Time and Task Management	Timesheet Settings and Defaults
Time and Task Management	Administrative Time
Time and Task Management	Task Settings and Display
Time and Task Management	Manage Timesheets
Time and Task Management	Timesheet Managers
Security	Manage Users
Security	Manage Groups
Security	Manage Categories
Security	Manage Security Templates
Security	Manage User Sync Settings
Security	Manage Delegates
Queue and Database Administration	Manage Queue Jobs
Queue and Database Administration	Delete Enterprise Objects
Queue and Database Administration	Force Check-in Enterprise Objects
Operational Policies	Additional Server Settings
Operational Policies	Active Directory Resource Pool Synchronization
Operational Policies	Connected SharePoint Sites

Unsupported SharePoint Online Data Types

The table below lists the SharePoint Online data types that are not supported in Granular Backup and Restore.

Unsupported SharePoint Online Data Types	Unsupported SharePoint Online Data Types
SharePoint admin center (Microsoft 365 tenant level settings)	Infopath Settings (infopath)
SharePoint admin center (Microsoft 365 tenant level settings)	User Profile Service Settings (user profiles)
SharePoint admin center (Microsoft 365 tenant level settings)	Business Connectivity Service Settings (bcs)
SharePoint admin center (Microsoft 365 tenant level settings)	Records Management Settings (records management)
SharePoint admin center (Microsoft 365 tenant level settings)	Search Administration Settings (search)
SharePoint admin center (Microsoft 365 tenant level settings)	Secure Store Target Applications (secure store)
SharePoint Online Alerts	My alerts on this site
Column	External Data
List/Library	Published Feed list
List/Library Settings	Information management policy settings
List/Library Settings	Access View
Site Collection Administration	The contents of Recycle bin
Site Collection Administration	Search Result Sources
Site Collection Administration	Search Result Types
Site Collection Administration	Search Query Rules
Site Collection Administration	Search Schema
Site Collection Administration	Site Collection audit settings
Site Collection Administration	HTML Field Security
Site Mailbox	The contents of Site Mailbox
Site Settings	Language settings
Site Settings	User alerts
Site Settings	Result Sources
Site Settings	Result Types
Site Settings	Schema

On this page

#Restore and Recover Your Data

#Select a Restore Method

#Time-based Restore

#Object-based Restore

#Perform an In-Place Item Restore

#Perform an Out-of-Place Item Restore

#Perform a Restore of an Item to a File System

#Unsupported Project Online Data Types

#Unsupported SharePoint Online Data Types