Home > About MyHub
Export to PDFMyHub allows end users in an organization who use Microsoft 365 as a service to view and manage spaces, including Microsoft 365 Groups, Microsoft Teams, Viva Engage Communities, and SharePoint Sites in a more centralized and efficient way. End users can use MyHub via a web portal or a personal app in Microsoft Teams and Outlook.
MyHub has an admin center for administrators. In the MyHub admin center, administrators can configure system settings for end users to use the MyHub portal and MyHub app. Only MyHub administrators can access the MyHub admin center.
MyHub admin center supports the following languages: English, Japanese, French, German, Chinese, and Korean. The display language of your MyHub admin center follows your browser’s language. If your browser language is not one of the supported languages listed above, the display language of your MyHub admin center will be English.
This guide details how to sign up for MyHub and how to configure settings in the MyHub admin center.
There are two versions of MyHub: a version for preview features and a version for generally available features:
The MyHub Insider program was created for users who want to see and test new product features before they are generally available in your production tenant. If you would like to join the MyHub Insider program, contact your AvePoint account manager to purchase the subscription. When you are ready to access the MyHub Insider environment, make sure you have a non-production Microsoft 365 tenant, and use this test tenant in the Insider environment.
The production version has three environments: an environment for commercial users, an environment available on Microsoft’s Cloud Platform for the US Government, and an environment for Microsoft 365 US Government GCC High.
All versions and environments are covered in this guide. The table below lists the differences:
| MyHub Insider Environment | MyHub Commercial Production Environment | MyHub US Government Production Environment | MyHub US Government Production Environment | MyHub US Government Production Environment | |
|---|---|---|---|---|---|
| MyHub Insider Environment | MyHub Commercial Production Environment | Microsoft 365 Version: Global Microsoft 365 | Microsoft 365 Version: Microsoft 365 US Government GCC | Microsoft 365 Version: Microsoft 365 US Government GCC High | |
| MyHub Teams App | Upload the app package to your tenant apps catalog.Contact your AvePoint account manager to obtain the app package download link. | Get the MyHub app from the Microsoft Teams app store. | Get the MyHub for AOS-US app from the Microsoft Teams app store. | Get the MyHub for AOS-US app from the Microsoft Teams app store. | Upload the app package to your tenant apps catalog.Contact your AvePoint account manager to obtain the app package download link. |
| MyHub Admin Center Address | https://myhub-management-insider.avepointonlineservices.com | https://myhub-management.avepointonlineservices.com | https://myhub-management-gov.avepointonlineservices.com | https://myhub-management-gov.avepointonlineservices.com | https://myhub-management-gov.avepointonlineservices.com |
| MyHub Portal Address | https://myhub-insider.avepointonlineservices.com | https://myhub.avepointonlineservices.com | https://myhub-gov.avepointonlineservices.com | https://myhub-gov.avepointonlineservices.com | https://myhub.gov.avepointonlineservices.com |
| Supported Data Centers | East US (Virginia)North Europe (Ireland) | Australia Southeast (Victoria)Canada Central (Toronto)East US (Virginia)France Central (Paris)Germany West Central (Frankfurt)Japan West (Osaka)Korea Central (Seoul)North Europe (Ireland)Switzerland North (Zurich)Southeast Asia (Singapore)UK South (London)West Europe (Netherlands)South Africa North (Johannesburg) | US Gov Virginia (Virginia) | US Gov Virginia (Virginia) | US Gov Virginia (Virginia) |
MyHub offers two distinct experiences to help end users manage workspaces, tasks, and security insights efficiently:
Below is an overview of the benefits offered by the new MyHub experience, including the features available to end users:
The new MyHub provides a redesigned experience with an emphasis on productivity, consolidation, and actionable insights. Below are the key improvements compared to the legacy version:
Dashboard: A new overview page shows upcoming tasks, recent document activity, and a quick snapshot of the user’s day.
Tasks & to-dos: Combines tasks from Microsoft To Do, Opus, and Cloud Governance into one place, making it easier to view, filter, and take action.
Spaces: Unifies workspace reports and hubs into a single entry point for managing objects.
Improved processes: Simplified processes with fewer clicks, progress tracking, and the flexibility to start requests from multiple locations.
AvePoint product integration: Review and remediate high-risk content detected by AvePoint Insights in owned spaces and review records pending disposal approvals from AvePoint Opus.
For more information about the new MyHub experience, refer to Use the New MyHub Experience .
Access to New MyHub or Legacy MyHub depends on the subscription type.
If your organization has a subscription for the stand-alone MyHub or a bundled subscription with AvePoint products, excluding Cloud Governance, the new MyHub experience is the default and only end user experience.
If your organization has a subscription for Cloud Governance integrated with MyHub, you can control the rollout of the new MyHub experience.
Introducing a new MyHub experience changes how end users interact with their daily Microsoft services. To ensure a smooth transition, we provide deployment options that give customers more control.
First, you can select which users get access to the new experience – ideal for Pilot or UAT testing. Once ready, you can enable the new experience for all end users while turning off the legacy MyHub experience completely.
For more information about how you can manage the rollout of the new MyHub experience, refer to General Settings.
Depending on your configuration, end users may have access to:
New MyHub only
Legacy MyHub only
Both New MyHub and Legacy MyHub
If both experiences are available, the New MyHub toggle is shown, allowing end users to switch between the new MyHub and legacy MyHub interfaces.
The following table lists the browsers supported by the MyHub admin center:
| Browser | Version |
|---|---|
| Google Chrome | The latest version |
| Mozilla Firefox | The latest version |
Microsoft Edge based on Chromium ( ) | The latest version |
MyHub can be used as a personal app in Microsoft Teams. End users can find MyHub in the Teams app store and add MyHub to their Teams client. As an administrator, you can pin MyHub to the app bar in Teams, so that end users do not need to manually add the app.

When the MyHub app is added to users’ Teams clients for the first time, they can receive notifications from MyHub automatically. If you want to manually turn on notifications for the existing users with the app added before, you can use PowerShell commands to turn on notifications for each user. When you loop through the second command, it will trigger an event from Microsoft to fetch each user's chat ID, and then the notification will be turned on automatically for each user. Refer to the instructions below.
Use the following HTTP get request to have your MyHub app’s {teamsAppInstallationId}: GET https://graph.microsoft.com/v1.0/users/{user-id}/teamwork/installedApps?$expand=teamsApp.
Use the {teamsAppInstallationId} you get from the above step and turn on the notification for a specific user using the following request (permission—TeamsAppInstallation.ReadWriteSelfForUser.All): GET https://graph.microsoft.com/v1.0/users/{user-id}/teamwork/installedApps/{teamsAppInstallationId}/chat.
*Note: A Teams event will be triggered with this request and the MyHub server will get the user’s Chat ID through the process and turn on notification automatically for the user.
In the Microsoft Teams app store, the MyHub app is available for the MyHub commercial production environment and 21Vianet environment, the MyHub for AOS-US app is available for the MyHub US Government production environment, the MyHub for AOS-UG app is available for the MyHub FedRAMP (Moderate) Authorized cloud environment, and the MyHub for AOS-CN app is available for the MyHub 21Vianet production environment.
If your tenant uses the MyHub Insider environment, you need to manually publish the MyHub app to your tenant apps catalog. To obtain the link to the app package, contact your AvePoint account manager. The latest version of the MyHub Teams app is version 1.1.0.
To ensure your end users can successfully add the MyHub app to their Teams client, make sure the following configurations in the Teams admin center are in place:
Teams apps > Manage apps > Org-wide app settings – In the Third party apps section, make sure Third party apps option is turned on.
Teams app >Manage apps – Select the MyHub app and click Assign. Then, manage who can install the app in the Assign app panel.
Messaging policies > The Global (Org-wide default) policy – Make sure the Chat option is turned on.
As a Microsoft 365 Global Administrator or Teams Service Administrator, you can configure the app setup policy to pin the MyHub app to the app bar in Teams. After you pin the app to the app bar, the app will be added to the Teams clients for all users who are assigned with the app setup policy.
Sign in to the Microsoft Teams admin center using your Global Administrator or Teams Service Administrator credentials.
Navigate to Teams apps > Setup policies.
If you want to pin the app for all users in your tenant, edit the Global (Org-wide default) policy. If you only want to pin the app for specific users, create a custom policy and assign them to a set of users. For details on how to assign a custom policy to users, see the Microsoft article .
In the Pinned apps section, complete the following steps:
a. Click Add apps.
b. In the Add pinned apps panel, enter MyHub in the search box, select the MyHub app, and then click Add.
c. Click Add at the bottom of the panel.
You can also set the order in which apps are pinned in the app bar. Select the app and click Move up or Move down.
Save the app setup policy.
Note that after you edit the Global (Org-wide default) policy or assign a policy, it can take up to 24 hours for changes to take effect.
As a Microsoft 365 Global Administrator or Teams Service Administrator, in the Teams admin center, you can customize the icon, name, or description of the app.
*Note: For more details about customizing the app, refer to Customize apps in Microsoft Teams.
Navigate to Teams apps > Manage apps.
Find the MyHub app.
Choose one of the following methods to customize the app.
Select next to the app, and then click Customize.

Select the app name and then Customizable.

Select the app name, and then select Customize from the Actions drop-down list.

The Customize pane will appear on the right, and you can customize the following details:
Short name
Short description
Full description
Color icon
Outline icon
Accent color
After you finish customizing the app, click Apply.
Click Publish to publish the customized app.
To enable single sign-on to the MyHub Teams app, the Microsoft 365 Global administrator can consent the permissions requested on behalf of your organization. Users in your organization will no longer be required to consent individually when they log in to the MyHub Teams app.
*Note: This is only required if you want to use the MyHub Teams app without a MyHub app profile configured in AvePoint Online Services.
Upon your first login to the MyHub Teams app, the following message appears asking you to consent permissions requested by MyHub. Click Continue in the message.

Select Consent on behalf of your organization and click Accept.

The following Microsoft Graph delegated API permissions will be consented:
profile
offline_access
openid
MyHub offers integration with Copilot for Microsoft 365, enabling end users to leverage Copilot for Microsoft 365 to find relevant information about their MyHub spaces, tasks, and service requests. For details on how end users can enable the integration and sample prompts, refer to in the MyHub user guide.
*Note: To use this function, ensure that end users have an available subscription for Copilot for Microsoft 365.
MyHub offers integration with Ava, an AvePoint virtual assistant that offers instructions and answers to your questions. You can click the Ava (
) button in the upper-right corner and chat with Ava.