Home > Microsoft > Configure App Profiles or Service Account Profiles > Configure App Profiles for Default Service Apps > Cloud Backup for Dynamics 365
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Refer to the following sections to see the API permissions that should be accepted when you consent to the corresponding apps.
The Dynamics Customer Engagement app profile can be used by the Cloud Backup for Dynamics 365 service.
The Dynamics Customer Engagement app profile is for the AvePoint Cloud Backup for Dynamics Customer Engagement app. The table below lists the permissions that should be accepted when you authorize the AvePoint Cloud Backup for Dynamics Customer Engagement app.
| API | Permission | Type | Purpose |
|---|---|---|---|
| Microsoft Graph | User.Read(Sign in and read user profile) | Delegated | Retrieve your Microsoft 365 tenant information. |
| Microsoft Graph | Directory.Read.All(Read directory data) | Application | Retrieve your Microsoft 365 tenant information. |
| Dynamics CRM | user_impersonation(Access Common Data Service as organization users) | Delegated | AvePoint Cloud Backup for Dynamics 365 uses it to back up and restore records in Dynamics Customer Engagement. |
The Dynamics Unified Operations app profile can be used by the Cloud Backup for Dynamics 365 service.
The Dynamics Unified Operations app profile is for the AvePoint Online Services Administration for Dynamics Unified Operations app. The table below lists the permissions that should be accepted when you authorize the AvePoint Online Services Administration for Dynamics Unified Operations app.
*Note: From January 8, 2023, this app could not be created anymore. Only the organizations who have active subscriptions to the Cloud Backup for Dynamics 365 service can re-authorize their existing apps.
| API | Permission | Type | Purpose |
|---|---|---|---|
| Microsoft Graph | User.Read(Sign in and read user profile) | Delegated | Retrieve your Microsoft 365 tenant information. |
| Microsoft Graph | Directory.Read.All(Read directory data) | Application | Retrieve your Microsoft 365 tenant information. |
| Microsoft Graph | Group.Read.All(Read all groups) | Application | Retrieve your Microsoft 365 tenant information. |
| Dynamics ERP | AX.FullAccess(Access Dynamics AX online as organization users) | Delegated | AvePoint Cloud Backup for Dynamics 365 uses it to back up and restore records in Dynamics Unified Operations. |
| Dynamics ERP | Connector.FullAccess(Access Dynamics Connector Service APIs) | Application | AvePoint Cloud Backup for Dynamics 365 uses it to back up and restore records in Dynamics Unified Operations. |
| Dynamics ERP | CustomService.FullAccess(Access Dynamics AX Custom Service) | Delegated | AvePoint Cloud Backup for Dynamics 365 uses it to back up and restore records in Dynamics Unified Operations. |
| Dynamics ERP | Odata.FullAccess(Access Dynamics AX data) | Delegated | AvePoint Cloud Backup for Dynamics 365 uses it to back up and restore records in Dynamics Unified Operations. |