10. Throttling limits

    Microsoft uses throttling to manage Microsoft 365 operations and throttling limits will affect migration performance. Go to the Microsoft 365 admin center to lift the throttling restrictions.

    1. Go to the Help (?) section of the Microsoft 365 admin center.

    2. Enter EWS throttling as the search phrase.

    3. Click Run Tests when you are asked to check your environment. Essentially, the tests check what EWS throttling applies to the tenant.

      Run diagnostics section.

    4. The support assistant checks the tenant settings and concludes that EWS is throttled (the normal situation). You will then be offered the chance to update the settings to the tenant EWS policy to lift throttling for 30, 60, or 90 days.

    5. Select a number of days to adjust the policy, and then click Update Settings.

    6. The Support Assistant prepares to lift EWS throttling restrictions.

    7. After a short delay, the support assistant will confirm that the settings have been changed.