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    Manage Your Profile Information

    To view/change your account information or to change your password, click your account on the upper-right corner, and then select My profile from the drop-down list.

    NOTE

    My profile is only available to local users and Microsoft 365/Google Workspace/Salesforce/Amazon Service Administrators.

    The My profile pane appears on the right of the page, displaying your account information. You can take the following actions:

    • Edit – Click Edit to change your first name and last name. Edit the information in any of the available fields. Click Save to save your changes, or click Cancel.

    • Change password – Click Change password to reset a new password for your AvePoint Online Services account when you’re logged in.

      NOTE

      The Change password button is only available to local users.

      In the Change password pane, complete the following steps:

      1. Enter the Old password, New password, and Confirm password in the corresponding text boxes.

        NOTE

        If your organization has enabled the MFA policy for local accounts and you’ve already completed MFA initialization, enter the 6-digit verification code displayed in your Authenticator app.

      2. Click Change password to apply your changes, or click Cancel.

      After you reset your password, a password change confirmation email will be sent to your email inbox to confirm the change.