#Manage Users

On the User management page, you can view three tabs: Internal, External, and Authorized groups.

#Internal and External Users

On the User management page, internal users and external users are categorized under the Internal and External tabs.

The following actions can be performed to manage users:

• Activate – Select one or multiple inactive users that you want to activate, and then click Activate above the table. In the confirmation window, click Activate.

• Deactivate – Select one or multiple active users that you want to deactivate, and then click Deactivate above the table. In the confirmation window, click Deactivate.

• Sync user profile – Select one or multiple users whose latest information you want to sync from Microsoft Entra ID, and then click Sync user profile above the table. In the confirmation window, click Sync. You can then view and compare Status in Confide and Status in Entra ID column values for better user management.

• Delete – Select one or multiple active users that you want to delete, and then click Delete above the table. In the confirmation window, click Delete.

• Enable bulk download – To enable bulk download for users who have been restricted, select one or more users and click Enable bulk download.

• Block bulk download – To block the bulk download feature for users, select one or more users who have been granted access to bulk download, and click Block bulk download. Once this feature is blocked, users will no longer be able to download files and folders in bulk from the project libraries or the share center.

• Search – Search for users by username or email address.

• Filter – Filter users with the Active or Inactive status.

Click Export users in the upper-right corner of the page to export all users into a CSV report.

Click User settings in the upper-right corner of the page, and you can configure the following settings:

• Deactivate user – To automatically deactivate users without any activity, select When the inactive period reaches _ days, and enter a number in the text box. Users of which the inactive period is met will be automatically deactivated. Otherwise, select Never to disable this setting.

• Sync user profile – To automatically sync user profiles, select Automatically from Microsoft Entra ID every _ days, and enter a number in the text box. User information will be automatically synced based on this schedule. Otherwise, select Manually to manually sync user information when needed.

• Add identity to external users invited via Confide – External users invited via Confide will be automatically added as guest users to your tenant. To identify these guest users, you can select Specify an identity by user property in Microsoft Entra ID, enter a user property and specify a default value. The external users invited via Confide will be applied this default value for the specified user property. By default, No identity is selected.

  The following built-in properties are in the allow list and can be configured above.

  jobTitle, companyName, department, employeeId, employeeType, officeLocation, streetAddress, city, state, postalCode, country, mobilePhone, faxNumber

  To use an existing custom attribute in Microsoft Entra ID, enter the extension attribute in the following format: extension__attributename. For example, extension_831374b3bd5041bfaa54263ec9e050fc_loyaltyNumber

  Make sure the custom attribute is in the String type. For more information, refer to Define custom attributes to self-service sign-up flows in Microsoft Entra External ID.

  NOTE

  This setting is only available when you have authorized the advanced features on the Authorization page.

Click Save to save the user settings, or click Cancel to discard your changes.

#Authorized Groups

In the Authorized groups tab, you can view and manage all security groups and Microsoft 365 Groups that have been added as authorized groups. Only users in authorized groups can be added to collaborate on projects or granted permissions to the share center.

Click Add group to add an authorized group. In the Add group window, enter the group name or email address in the text box, select a group from the search results, and then click Add. The added group will be added as an authorized group and displayed in the table.

To remove an authorized group, select the group and click Delete.