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| Known Issues | Identified in Version |
|---|---|
| The Management API used by Report Center to retrieve the View document events can no longer differentiate the external users, guest users, and internal users. Therefore, the User Filter > Include all external users/Include all users with guest links does not work in the Compliance Reports that contain the View documents events. | November 2018 |
| If you scan OneDrive for Business via the app profile authentication method, the Retrieve Data functionality in Report Center will be unavailable for OneDrive for Business since the app profile cannot obtain audit logs. | 3.17.2 |
| When you conduct the following action: When you perform a Content Manager job from folder level to folder level, and the source folder has no conflict with the destination one; the Container level conflict resolution is Skip and you deselect the Check lower objects checkbox, after the job completes, the documents have not been copied to the destination due to folder conflicts. | 3.16 |
| The Table of Contents of Web parts cannot be copied/moved to the destination which has not enabled the publishing feature on the site collection level.Workaround: Activate the publishing feature on the destination site collection. | 3.16 |
| Identity Manager can only retrieve license information of Office 365 Enterprise E3, Office 365 Enterprise E5, Azure Active Directory Premium Mobility Suite, and Azure Active Directory Enterprise Mobility Suite licenses from Office 365. | 3.12.2 |
| When the source node level is the same as the destination node level, Content Manager will treat it as container level conflicts. This is the default logic. In the Version Settings interface, if the Set All to Default link is clicked in any of the Content Approval, Document Version History, or Draft Item Security sections, then all three of these sections will have their settings set to default. This is an API limitation. | 3.11.2 |
| When copying a large amount of items (usually more than 5,000 items) to the destination, you might not be able to access the destination site. An error will prompt you saying, 429 TOO MANY REQUESTS. To avoid this error, AvePoint recommends that you do not run large jobs during production hours. Root cause: This is a SharePoint throttling limitation, refer to https://msdn.microsoft.com/EN-US/library/office/dn889829(v=office.15).aspx for details. After the job completes, the access to the destination site will be okay. | 3.10 |
| When configuring the physical device of the SFTP storage type and the SFTP server is freeSSHd, testing both the Password and the Private Key File (a .ppk file) at the same time will fail the test. SFTP only supports the private key file in .openssh format. The private key files in .ppk format generated by PuttyGen are not supported. As a workaround, if your private key file is in .ppk format, use PuttyGen to convert it to an .openssh file. | 3.4.2 |
| If a user creates a plan or profile with a name that contains “workflow;open a”, an error message appears after saving the plan or profile. The words “workflow;open a” trigger the rule of Windows Firewall. | 3.4.1 |
| If there are network disruptions during use there is a possibility that the “Job Has Started” or other operation indicators may not show in the notification pane. While the notification may fail to appear the job may have successfully started and will be tracked in the Job Monitor. It is recommended you check the job monitor before trying to restart an operation or export a new report. | 3.4 |
| If the SharePoint Online site collection URL contains the special character "~", the storage quota of the site collection cannot be reported in the Report Center > Administration Report > Configuration Report. This issue is caused by a SharePoint Online API limitation. | 3.4 |
| AvePoint Cloud Management only supports users with site collection administrator or above permissions to register SharePoint Online site collections. | 3.4 |
| Breaking the inheritance of a list that contains more than 5,000 items through SharePoint Online will fail a job. This issue is due to a SharePoint Online limitation. | 3.4 |
| When configuring a filter policy for the Number column with a percentage, the column value must be in a decimal format instead of a percentage for the filter policy to be configured correctly and properly run any jobs. | 3.3.1 |
| When merging a source site to a destination site collection, the source site administrator is not promoted to the destination site collection administrator, and therefore the source site administrator cannot access the destination site collection. The source site inherits permissions from its site collection. As a workaround, copy/move all of the source permissions to the destination, and select the source site collection as the source node. | 3.3.1 |
| Limited Access permission is not supported for restoring due to a Client API limitation. For example, in a source site, if you break the permission inheritance of an item, add a security group, edit the permissions (Limited Access permission is a mandatory selection by SharePoint Online), and use Content Manager to merge the source site to a destination site selecting Merge as the container level conflict resolution and Overwrite as the content level conflict resolution, the Limited Access permission is not copied to the destination. | 3.3 |
| Audit settings are not supported for replicating. The source site collection audit setting cannot be replicated to a destination. Due to limitations of the Client API, Microsoft.SharePoint.Client.Site's attribute of Audit, TrimAudiLog, and Site.AuditLogTrimmingRetention cannot be retrieved during a replication. | 3.3 |
| Personal Views are not supported because it is a private resource and cannot be accessed by other users. For example, if you select a list as the source node, manually enter the list as the destination node, select Merge as Container level conflict resolution and Overwrite as Content level conflict resolution in Wizard Mode, select Include list view, and then run a copy or move job, the Personal View of the user who does not register site collections is not copied or moved to the destination. | 3.2.1 |
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